My bootcamp on windows 10 is giving a black screen boot w/no startup chime. Can someone please help!

Question

My bootcamp on windows 10 is giving a black screen boot w/no startup chime. Can someone please help!

This is a sad day today because it's my birthday and I don't know what to do about my computer.

I own a Macbook Pro that's 17 inches, early 2011. It has a 1 tb sshd, 16gb of ram ddr3, with the latest version of El Capitan. It also has bootcamp. With windows 10 on it. Everything was working perfectly fine until yesterday morning it was 1 am, I was using El Capitan and I wanted to restart the pc from osx to windows 10. I selected system preferences -> startup disk and Selected Bootcamp windows. Next thing I know this happened. There is no startup chime. And the shortcuts don't work.

MacBook Pro, OS X El Capitan (10.11.1), Windows 10

Posted on Nov 19, 2015 7:57 PM

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Answer 1

Loner T

Level 9

59,471 points

Nov 19, 2015 8:07 PM in response to caretoexplain

Happy B'Day!.

Do you have Windows automatic updates enabled? Your drivers were updated and were waiting for a reboot. Your switch from OS X to Windows was the reboot. Do you have a backup of your Windows and OS X files? Did you create a Windows System Restore point.

Officially, W10 is unsupported in 2011 models.

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Answer 2

Nov 19, 2015 8:27 PM in response to Loner T

The thing with my Windows restore points is that I can't revert back because the last time I did it - it kept giving me an error and my task scheduler kept giving me a fatal error. Those issues happened even when I had win 7 and if I had known this would have happened to me (the black boot screen) I wouldn't had upgraded. Just my luck I guess.

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Answer 3

Loner T

Level 9

59,471 points

Nov 19, 2015 8:40 PM in response to caretoexplain

Was W10 an upgrade to W7 or a clean install?

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Answer 4

Nov 19, 2015 8:48 PM in response to Loner T

It was an upgrade.

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Answer 5

Loner T

Level 9

59,471 points

Nov 20, 2015 9:17 AM in response to caretoexplain

If your Optical drive is working, burn the W10 ISO to a physical DVD and boot from it and attempt a Repair.

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Answer 6

Nov 19, 2015 8:58 PM in response to caretoexplain

Where do I get a copy of the Windows 10 iso?

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Answer 7

Loner T

Level 9

59,471 points

Nov 20, 2015 9:17 AM in response to caretoexplain

Please see https://www.microsoft.com/en-us/software-download/home .

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Answer 8

Nov 20, 2015 7:12 AM in response to Loner T

Which one should I pick? I have windows 10 pro. And after I download the Iso and burn it what do I do next?

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Answer 9

Nov 21, 2015 2:16 PM in response to Loner T

I burned the iso to a disk and I put the cd into the macbook pro. It didn't work. As a matter of fact, I can't get the cd out of the optical drive.

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Answer 10

Loner T

Level 9

59,471 points

Nov 21, 2015 4:02 PM in response to caretoexplain

If you were able to burn the DVD with verification, you can try to hold the eject when powering up the Mac and check if it spins and ejects. There can be brand-specific issues with DVDs. Burn rate should also be lower or maximum supported by the physical media.

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Answer 11

Nov 21, 2015 6:20 PM in response to Loner T

What do you mean with verification? I got the iso straight from the windows website. I burned the disk using 4x speed and I put it into the mac. I do hear the spins and ejects but the cd doesn't eject. And the screen is still not showing anything. I will show you a video.

https://drive.google.com/file/d/0B8aIXZr35x5PSUdpMG1MQUtrVTA/view?usp=sharing

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Answer 12

Loner T

Level 9

59,471 points

Nov 21, 2015 6:32 PM in response to caretoexplain

Thanks for making the video.

1. Do you have a second Mac?

2. Can you shutdown the Mac, power it back up and hold Command+R (or Command+Opt+R) and start the OSX Recovery console?

3. Please take a look at https://www.ifixit.com/Guide/MacBook+Pro+15-Inch+Unibody+Early+2011+Optical+Driv e+Replacement/5904 and see if help in getting the disk out of the Optical drive? You will need some specific tools as listed on this page.

When you burn a disk, you can also ask the burn process to verify the blocks before finalizing the burn session. This is what I meant by verification.

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Answer 13

Nov 21, 2015 7:52 PM in response to Loner T

Nope I don't. This is my first mac 😟

Besides that I only have a acer chromebook 720p and an old windows xp computer that has 600mb of ram.

I did take a look at the website and I don't think I'd be willing to risk frying my pc just to get the disk out.

As for verifying I think I did. After I burned the disk, I tested it on my windows xp machine and it worked. It was slow (because of pc) but worked nonetheless. I tested it on my mac book and it didn't give it back (optical drive) when I pushed on the eject button as seen on the video. Also I don't the key combos work. I tried Command+R at bootup and Command+Opt+R. No response. So what's next?

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Answer 14

Nov 25, 2015 4:35 PM in response to Loner T

I went to a repair shop and they told me that the source of my issue is in the motherboard. And I also found this so I find this partly to blame.

https://en.wikipedia.org/wiki/MacBook_Pro#Early_and_Late_2011_model_GPU_Issues

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Answer 15

Loner T

Level 9

59,471 points

Nov 25, 2015 5:24 PM in response to caretoexplain

Thanks for posting back.

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