You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i´m having boot problem, after apple logo appear, the phone reset itself, doing a disgusting loop

Hi



i´m having boot problem, after apple logo appear, the phone reset itself, doing a disgusting loop.


I figured out if i do a system restore this problem will dissapear. but no!!!!


this is the proccess i try it several times (step by step)

1.

i put in dfu mode, and i connected to PC

User uploaded file

2. Itunes turns on automaticly, i click on Restore Iphone.

User uploaded file


3. Again, Restore button.

User uploaded file

4. Wait (no surprise), decompressing recovery file

User uploaded file

User uploaded file


5. after few seconds (surprise!) the phone reset itself again and star the OS installation

User uploaded file (at this momment i was happy like crazy)

5. Total Deception. the proccess end suddenly, the usb calbe disconect, and the screen turns off and after this it shows some screen colors like blue, (look at this screens)

User uploaded fileUser uploaded file

6. LOTD(Loop of the death)



if anyone was suffering this problem and solved it, PLEASE, tell us how to fix this issue.


thank you


<Re-Titled By Host>

Posted on Nov 20, 2015 8:15 AM

Reply
5 replies

Nov 22, 2015 10:47 AM in response to ampicilinak1

You never mentioned anything earlier about doing any types of repairs to the phone prior to this occurring. Do you mind providing all of the details of what lead up to this, and maybe someone could provide a better answer. From what you told me, I provided the best, however if you had someone other than Apple or an Authorized Apple Service provider replace the screen or home button, then you are correct, it could cause a problem.

i´m having boot problem, after apple logo appear, the phone reset itself, doing a disgusting loop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.