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Restart vs Shutdown then Reboot?

Wife complained her MacMINI (~ 4 yrs old, OS 10.6.8) was running slow. Beachball a constant, browser sluggish, then iTunes started 'stalling' briefly.


I added more RAM, did complete directory rebuild & replace (DiskWarrior), even defragmented HD.


Nothing helped.


Shuts it down when she's done, seldom uses Sleep. Uses mostly browser, Photoshop Elements.


A few days ago she says she got some error message requesting a RESTART which she did, and ShaZAM! Things improved remarkably!


Then things started to return to former state but not yet as bad as before.


How does RESTART differ from cold boot? What happens in a RESTART that would have such a dramatic effect upon System performance that the rest of the other operations I ran thru didn't?


(My biggest fear is that her OEM HD is growing weary, hence the recurring pauses while it looks for the info it needs to continue.)


Nothing I've encountered with Macs in over 20 years suggests a simple RESTART would have such a profound effect.

MacBook Pro with Retina display, OS X Yosemite (10.10.3), iPhone 5s, Gen1 MacPro (10.6.8)

Posted on Nov 21, 2015 6:42 AM

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Posted on Nov 22, 2015 6:04 AM

A restart and a cold boot are, for the most part, the same. Caches are cleared and the entire OS is 'reset' for lack of a better term. What you did should help, but a full 'reset' is required some times.

17 replies

Nov 21, 2015 7:53 AM in response to Eric Root

Thanks Eric, that's what I've always thought too.


We use Cocktail for routine maintenance, DiskWarrior when necessary and iDefrag maybe once a year.


The improvement she commented on after a random Restart is what's got me confused.... During the course of what I did to attempt to improve things, restarting was frequent yet didn't show the effect she saw.


If I can convince her that installing a new HD (or SSD which'd be MY preference!) would be worth the money for potential performance gain and stability would a simple 'clone' be risky enough to warrant a fresh OS install then migration?

Nov 21, 2015 5:56 PM in response to sp_clark

May I suggest you post the EtreCheck output for analysis

<https://discussions.apple.com/docs/DOC-6174>


(My biggest fear is that her OEM HD is growing weary, hence the recurring pauses while it looks for the info it needs to continue.)

That is always possible, but it could be software that has been installed as well.


You might also want to look at the Applications -> Utilities - Console and see if there are log entries that are being add very rapidly, as in a process is starting, dying, starting, dying, starting, .... This kind of activity will not easily show up in Activity Monitor


Speaking of Activity Monitor, you may want to run Applications -> Utilities -> Activity Monitor to see if there are any processes that using too much CPU or memory.


It is possible you are exceeding your RAM so much that a lot of time is being spent paging to disk causing apps to wait while essential code or data is paged back into memory before it can continue. You can run Applications -> Utilities -> Terminal -> sar -g 60 100

This will display the pageout activity once a minute for 100 minutes (adjust the numbers to suite your tastes). If you are getting zeros, then no paging. If you are getting an occasional blip, do not worry about it, unless it goes hand in hand with a beachball event. If there is a consistent stream of pageouts, especially high numbers, then you have a paging problem.

Nov 26, 2015 8:58 AM in response to BobHarris

OK, finally found time to run Etrecheck on her MMini. Interested parties can download the resulting diagnostic report here:


https://www.dropbox.com/s/gskpebdtlms6hb0/Susanne%27s_MMini.pdf?dl=0

Only suspicious item I noted is Time Machine requiring 10.8? Why then would it even be included in 10.6.8's installer? Anyway, I deleted it & found no change after restart.

Nov 27, 2015 7:54 AM in response to sp_clark

Zinio Delivery Manager UNKNOWN (missing value)

Do you know what this is? When I Google it, I am not finding nice things being said.

I am seeing some references to it being a cleaning app on the Mac. Long time forum contributors have found that Mac cleaning apps cause more trouble than they are worth. Along with any anti-virus apps, and memory cleaner apps. We find user systems run better without any of these 3rd party apps.

If you do know what is it, and if it is performing a service you value, then OK. Otherwise, I suggest you consider removing it.

<http://www.securitystronghold.com/gates/zinio-delivery-manager.html>


Time Machine information requires OS X 10.8 "Moutain Lion" or later

This is most likely just EtreCheck saying it does not know how to get Time Machine detailed information on a version of OS X before Mountain Lion. I do not think EtreCheck is saying anything bad about your Time Machine backup setup. I'm assuming you have backups happening, if not via Time Machine, then via some other backup utility/service.


I am not seeing anything else of interest on your system.


You might try booting into Safe mode as an experiment

<http://support.apple.com/kb/ht1564>

Safe mode will not load 3rd party additions and see if there is a significant difference. You do not want to run full time in Safe mode, but it is a good experiment to see if 3rd party stuff is causing issues.


You might try the Terminal -> sar -g ... experiment above, letting it run to see if you are experiencing any paging/swapping issues. I suspect not, as you have 8GB of RAM and unless you are doing large format photo editing or video editing, you are most likely not going to over stress your RAM.


Granted, you system was up less than an hour when you ran EtreCheck. The EtreCheck output might have more information if it was run at the time you are seeing your system performance issues.


By the way, you can just copy and paste the EtreCheck output directly into a reply. You do not need to print to PDF, and post on Dropbox. But if you like that better it is OK too.


Finally, if you do decide you are going to replace the disk yet again (and I do not see any reason it is the disk), then consider an SSD. It will put "Spring" in your Mac mini's step 😁 But seriously, do not spend money on something that you may not need.

Nov 26, 2015 6:07 PM in response to sp_clark

sp_clark wrote:


Only suspicious item I noted is Time Machine requiring 10.8? Why then would it even be included in 10.6.8's installer? Anyway, I deleted it & found no change after restart.

Hello sp_clark,

That note says that EtreCheck cannot obtain Time Machine information unless you are running 10.8 or later. So, what exactly did you delete? You should never, ever delete any system file. If you deleted Time Machine, then you will need to reinstall the operating system. Repairing the hard disk using Disk Utility might be a good idea too.


However, there is nothing out of the ordinary about your EtreCheck report. It is best to run EtreCheck before restarting because restarting will erase evidence of certain problems. It sounds like the hard drive may be failing. Those machines use 2.5" notebook hard drives and those tend to fail after 2-3 years. Before SSDs became affordable I used to replace my hard drives every 2 years whether they needed it or not.


You do not need to do any kind of routine maintenance on your system.

Nov 27, 2015 7:55 AM in response to etresoft

BobHarris, thanks again.


The Zinio thing I recall being some kind of subscription 'e-pub' reader she'd installed years ago, perhaps brought to her MMini when we migrated from earlier iMac. I'll ask if she still uses it, act accordingly. Thought Etrecheck was worth the minimal time involved before going thru Terminal routine, particularly after doubling RAM a few weeks ago.


The HD in there is OEM, it's never been replaced.


Etresoft, thanks for your comments.


What I deleted was Time Machine app itself; I have another Mac running 10.6.8 that I can copy that back over from. She doesn't run TM (I use Carbon Copy doing periodic clones to an Airport-connected back-up HD) so I'm not convinced it's worth it.


You mention potential for HD failure, my biggest concern considering the age of her MMini. I may use Christmas as an excuse to 'upgrade' her to an SSD given their current price-point.


My experience with them up until 7/14 has been limited to image-capture when I bought a 'refurbed' 13" rMBP from Apple. Its SSD went belly-up a couple months later. Replaced under warranty it's been trouble-free since then.

Dec 26, 2015 10:27 AM in response to etresoft

Finally got back to the ailing MINI today, tried the <sar -g> rountine whilst running Photoshop Elements filter operation on a 700 Mb file AND opening a webpage in Chrome.


Naught but 0.0's in the Terminal window despite frequent beachballs.


Those command time variables are in <seconds> <repetitions>?


I first tried 2 20 & it gave info every 2 seconds for 20 intervals. Changing to 5 200 reported every 5 seconds, ran for several minutes.


Santa was kind in that he'd read this forum entry, sent along a 480GB SSD & external enclosure for the OEM drive we can then use as a secondary back-up target. Once that's all in place I'll try to report back here with an update.

Jan 2, 2016 1:37 PM in response to sp_clark

Had new SSD as start-up disk (in an external drive case for a week until yesterday) running CCC'd 10.6.8 OS & installed apps from her OEM HD.


Yesterday I moved SSD into her MacMini, the HD into empty external case. All seemed to go well.


Today after iTunes had imported a CD she'd let it go to sleep. When she tried to wake it up, got the spinning beachball again & iTunes was stalled. Couldn't force-quit either, CMD+OPT+DEL wouldn't open the force-quit box.


I did a power button shut down, booted into single-user mode then attempted run of FSCK which stalled.


Tried accessing SSD using target disk mode from my 10.11.2 rMBP with Diskwarrior 4.4 installed. That graphed directory, gave an astounding 49% out-of-order report.


Balked at a rebuild indicating that there was something left running on targeted volume. How can this be? SSD running only as a mounted volume for access.


Can't find my DW 4.4 disk or I'd be running that in the MM itself, see what happens. (Ordered DW 5 upgrade thinking 4.4's not quite up to 10.11.2.)


Anyway, I'm thinking a complete OS fresh-from-disk install & migration is my next option. 10.8 (I think) was the latest OS compatible with this 4,1 MacMini?

Jan 3, 2016 6:44 AM in response to BobHarris

Bad hardware?


Didn't give that much thought until I read your comment. Entirely possible I suppose, given the overall scheme of things.


IIR this was a refurb'd 4,1 from SmallDog back in 2010 so there may be something to what you suggest. Found my 10.6 install disc, was gonna try a fresh OS before anything else.

Internal connections on this Mac are so tiny I found myself challenged, wondering if they'd stand up to being manipulated while I was in there doing the SSD install. Good near-distance vision is something I miss having anymore, despite corrective lenses.

Everything appeared to go back together properly....

Jan 3, 2016 7:46 AM in response to sp_clark

I mentioned the SATA cable, because I have seen a few posts (not many) that were solved by replacing that cable. I would have never thought of it, but someone else did and I thought they were crazy to suggest the cable, but a few days later the user came back and said it solved their problem. So I figured I would toss it to you.


Also since you seem to be having similar problems with 2 different disks, I was looking for something in common. And the engineer in me says that the motherboard SATA controller is also in common, but that is not as easy to change as a cable 🙂


Maybe Genius Bar appointment to have they run their diagnostics.

Restart vs Shutdown then Reboot?

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