Windows 10 Pro latest update Error (Bootcamp)

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BillKizzle Author

Level 1

5 points

Windows 10 Pro latest update Error (Bootcamp)

I have Windows 10 running quite fine since it's release on a Mac Mini(Late 2014) using bootcamp.

The latest Windows 10 Pro update (version 1511, 10586) gives an error after attempting to install.

Error 1: We found some issues. Select this message to fix and finish updating.

Error 2 after clicking Fix:

"Couldn't Install Window 10: This devices isn't compatible in Windows 10. Contact the manufacturer for more info.

- Intel(R) Iris(TM) Graphics 5100 Intel Corporation)"

Question:

Is this something that can be solved by a bootcamp update or does this mean going forward Windows 10 won't work with this model Mac(Late 2014)? Cause it doesn't seem to me that Microsoft will/can do anything about it.

Posted on Nov 25, 2015 8:47 AM

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Answer 1

Best reply

Loner T

Level 9

59,471 points

Nov 25, 2015 1:52 PM in response to BillKizzle

Can you re-install the BC drivers for this device?

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Answer 2

BillKizzle Author

Level 1

5 points

Nov 25, 2015 1:54 PM in response to Loner T

Hey, that was a great suggestion. Not sure why I hadn't tried that. But I've just tried re-installing the BC drivers. Rebooted, then attempted the Windows update which failed again with the same error.

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Answer 3

Loner T

Level 9

59,471 points

Nov 25, 2015 2:33 PM in response to BillKizzle

Check the individual updates, and if you see driver updates, skip them temporarily and update the remaining items.

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Answer 4

BillKizzle Author

Level 1

5 points

Nov 25, 2015 2:34 PM in response to Loner T

I thought selecting individual updates was disabled in Windows 10? I may be wrong, how do I go about doing that? And thanks for your help btw.

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Answer 5

Loner T

Level 9

59,471 points

Nov 25, 2015 2:40 PM in response to BillKizzle

Do you get a list of updates when you run Windows Update?

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Answer 6

Hennaba

Level 1

0 points

Nov 26, 2015 10:23 AM in response to BillKizzle

Hi, I got the same problem, tried all of the drivers fro INTEL, same result.

I deleted the windows installation with bootcamp assistant, and started from fresh..

Downloaded the ISO for windows 10, which is updated to the new version.

All went smooth, with the installation of windows.

But installing bootcamp, the installer stock with Ethernet drivers..(all the drivers for internet and wireless were installed before the installations stocked.) I stopped the installation with windows job-list.

Second time I tried installing bootcamp, an error message showed on the screen, and clicking on it, a message said, BOOTCAMP is installed pls. restart.

Well I restarted, and have not tried to installed bootcamp again, but some issues is there.

I have got the newest update from windows, and works well.

Got the newest audio driver from realtek, now hdmi screen audio works too.

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Answer 7

Smoky35

Level 1

9 points

Nov 27, 2015 9:22 AM in response to Hennaba

I have the same error on the same Mac mini with Windows 10 pro...😢

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Answer 8

Loner T

Level 9

59,471 points

Nov 27, 2015 9:29 AM in response to Smoky35

Rebuild the USB installer using the latest W10 ISO and test.

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Answer 9

Smoky35

Level 1

9 points

Nov 27, 2015 1:11 PM in response to Loner T

I've found the solution :

1 - go to device manager

2 - select the Intel graphic card then uninstall it (i've choosen to delete the driver).

3 - DO NOT RESTART COMPUTER

4 - retry Windows update

5 - tadaaaaaa !!!!!

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Answer 10

Loner T

Level 9

59,471 points

Nov 27, 2015 1:14 PM in response to Smoky35

Excellent. Create a Windows System Restore point to avoid this issue again.

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Answer 11

BillKizzle Author

Level 1

5 points

Nov 27, 2015 1:16 PM in response to Smoky35

Awesome, I'll give this a shot as well and see what happens.

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Answer 12

Smoky35

Level 1

9 points

Nov 27, 2015 1:25 PM in response to BillKizzle

Cross your fingers

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Answer 13

Nov 27, 2015 1:54 PM in response to Smoky35

No soap for me. :-( Trying to upgrade a Late 2014 Mac Mini from 8.1 to Windows 10. I get the same video display unsupported error. I tried the suggested uninstall (with and without delete) approach and keep getting the same error as if the video display driver were still installed. Of course when I restart the ever Helpful Windows will update the driver on its own. I tried to set a standard MS driver to the display and got a black screen and reboot (which reinstalled the Intel Drivers.

Still trying here ....

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Answer 14

xurxo13

Level 1

12 points

Nov 29, 2015 1:07 PM in response to BillKizzle

It worked for me. You have to uninstall (not disable it). Once the system is updated to the latest version the drivers will be installed so you don't have to worry.

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Answer 15

Smoky35

Level 1

9 points

Nov 29, 2015 2:07 PM in response to xurxo13

Pleased it helped you 😉

Eventually for those who didn't solve by this solution after you have uninstalled and deleted the driver you can search new device to force Windows to reconize a basic graphic card then update.

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