Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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I forgot my security password and cant change it

I bought an itunes card and after i redeemed it i went on to purchase something but they asked me my security question which i forgotten and can't change the uestion in my itunes account as i dont have the rescue email

iPhone 6s, iOS 9.1

Posted on Nov 25, 2015 9:27 AM

Reply
1 reply

Nov 25, 2015 9:29 AM in response to Katechaw

You will have to contact Support in your country to get the questions reset : Contact Apple for help with Apple ID account security


If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html


When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

I forgot my security password and cant change it

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