Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
runnig IOS 9.1 and the battery seems affected and the system keeps shutting down and restarting - the screen turns solid blue and completely shuts down and comes back up. Please help if you have found a fix
iPad Air, iOS 9.1
Most likely it is hardware issue. Take your device to the Apple Store for further diagnostics. They will offer you the best solution.
This does sound like a hardware problem. Make an appointment at an Apple store to have your device examined by a technician. If you can make a complete backup before taking the iPad to Apple.
ipad air screen turns blue and turns off
