I am running Windows 7 and have an iPhone 6. I noticed that recently iTunes was not starting and syncing automatically when I connect my phone to my computer. When I looked in the phone settings in iTunes, I noticed that the option "Automatically sync when this iPhone is connected" is now unchecked and greyed out. It used to work just fine. I can still sync, it just won't do it automatically. Any suggestions? Thanks.
iPhone 6, Windows 7
Hi tigerdg,
What version of iTunes are you using? The resource below explains all of the different settings regarding automatic syncing with your iPhone.
iTunes 12 for Windows: Sync iPod, iPhone, or iPad
https://support.apple.com/kb/PH20343?locale=en_US
By default, iTunes syncs your device whenever you connect it to your computer. If you want to have iTunes ask you before syncing, do one of the following:
Require a prompt before syncing this device: Click Summary, then deselect “Open iTunes when this [device] is connected.”
Require a prompt before syncing all devices: Choose Edit > Preferences, click Devices, and select “Prevent iPods, iPhones, and iPads from syncing automatically.”
When you’re ready to sync, click Apply.
Take care,
So simple! I even knew about that setting, once. Thanks for helping.
Hi tigerdg,
Glad the information helped. Happy Holidays to you!
Automatically sync greyed out in iTunes
