Apple Watch locked to previous owner
i Perchased a previousmy owned Apple Watch at a big box store and it. Is still attached to the previous owners account. How can I reset or remove it?
[Re-Titled by Moderator]
Apple Watch, iOS 9.1
i Perchased a previousmy owned Apple Watch at a big box store and it. Is still attached to the previous owners account. How can I reset or remove it?
[Re-Titled by Moderator]
Apple Watch, iOS 9.1
The 'activation lock' must be removed and the processes completed by the original Apple ID
owner before another owner can use the item; did you read the article associated with where
you may have started your question here?
• About Activation Lock on Apple Watch - Apple Support
You should return the pre-owned/used watch to the big box store where you bought it and
have the management refund your purchase price or exchange the item with an unused one.
The instructions in the page link above apply mostly to the original owner before giving away, etc
of the product, similar to giving away or selling an iPhone or nearly any other Apple product...
Turn off Activation Lock before you send your Apple Watch in for service, sell it, or give it away
Before you send your Apple Watch in for service, sell it, or give it away, you should turn off Activation Lock
on your Apple Watch. Just unpair your Apple Watch from your iPhone:
If you can't access your iPhone or Apple Watch, or if your Apple Watch isn't paired with your iPhone and
you need to turn off Activation Lock:
Anyway, sorry that there appears to be little or nothing I can help you with at this end.
Good luck in your discussions with the people where you bought the watch...! 😐
The only way to get it done is to physically return the Watch to the site where you purchased it.
@Twin - was Apple able to resolve this for you and unlock the watch? I f so, did they reach out to you and let you know the watch has been unlocked OR did you just have to keep checking www.icloud.com/activationlock? The reason I ask is I am going through the exact same scenario; the original owner provided Apple with the original receipt about a day and a half ago, so I am anxiously awaiting to hear something.
Hi
Apple will NOT help to unlock apple watch that is tied to an unknowned applied .
The same rules apply to iphone / iPad .
Get your money back .
Cheers
Brian
Apple unlocked it.
They said a email would be sent when they unlocked it. But I never got one I just kept checking online it took aboit 36 hours.
Did you read all the posts in this thread?
Hey, who do you mean by "them"? Because the only "they" that can unlock it is the person who put the lock on.
GB
Apple Watch locked to previous owner