How do I get the Kindle app to work on my new iphone?
I have a new iphone 6s. When I opened the Kindle app, it is frozen. How do I fix this?
Apple Event: May 7th at 7 am PT
I have a new iphone 6s. When I opened the Kindle app, it is frozen. How do I fix this?
Hello there, Dana.
It seems you are having issues with the Kindle app not responding after launching it on your iPhone. The following Knowledge Base article offers up some great steps for troubleshooting:
If an app you installed unexpectedly quits, stops responding, or won’t open
Restart the app
Close the app and open it again.
Restart your device
Turn your device off and back on.
Check for iOS and app updates
- Make sure that you're using latest version of iOS.
- Open the App Store and tap Updates.
- If updates are available, tap Update All.
- If asked, enter your Apple ID password.
You might need a Wi-Fi connection to update some apps.
Install another app from the App Store
Try installing a different app that you don't have on your device. Find a free app from the App Store, and remember to use the same Apple ID that you used to download the app that you're having issues with.
Delete and reinstall the app
- Tap and hold the app until it jiggles.
- Tap the on the app.
- Press the Home button.
- Go to the App Store and download the app again.
- Wait for the app to download, then open it from the Home screen.
Contact the app developer
If you see this issue again, contact the app developer for help:
Thanks for reaching out to Apple Support Communities.
Kind Regards.
How do I get the Kindle app to work on my new iphone?