KRIBkia

Q: CardDav sync issue after upgrading to 10.11.2

Hey guys,

 

Is anyone else having issue with Contacts app freezing/spinning beach ball when trying to edit cards? It may be a coincidence but I have narrowed it down to the upgrade.

 

My setup...

- OS X Server 10.10.5 (around 6000 contacts cards)

- MacBook Pro running 10.11.2 (the one with the issue)

- MacBook Pro running 10.11.1 (no problems)

- iPhone 6s Plus 9.2 (all working fine)

 

What I have tried...

- On the 'affected' Mac [10.11.2] I have install iCloud to test the contacts app and it seems to be working fine, so this negates the issue with my Mac or the system

- On the Mac running 10.11.1 all seem to be working fine with both CardDav and iCloud

- I am running BusyContacts to test the CardDave server and this also works fine

- The contacts app on the iPhone can edit/create/delete contacts fine.

- Have also tried to delete the account on the affected Mac and install the CardDav account again and although I get no errors when adding the account, I don't get any contacts showing up in the app.

 

Conclusion...

- With the tests it seems that the server is running fine.

- It just seems that it may very well be the upgrade that's causing the issue.

 

Would be good to see if anyone else is having this problem with the say type of setup.

 

Thanks.

Posted on Dec 10, 2015 1:52 AM

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Q: CardDav sync issue after upgrading to 10.11.2

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  • by tetious,

    tetious tetious Dec 12, 2015 6:39 AM in response to KRIBkia
    Level 1 (0 points)
    Dec 12, 2015 6:39 AM in response to KRIBkia

    I'm seeing this too, on multiple Macs, after upgrading to 10.11.2.

     

    While the beachball is visible, the system log is getting spammed with these errors:

    12/12/15 09:32:16.540 com.apple.AddressBook.InternetAccountsBridge[1444]: dnssd_clientstub ConnectToServer: connect() failed path:/var/run/mDNSResponder Socket:4 Err:-1 Errno:1 Operation not permitted

    12/12/15 09:32:16.000 kernel[0]: Sandbox: com.apple.Addres(1444) deny(1) network-outbound /private/var/run/mDNSResponder

    12/12/15 09:32:16.541 com.apple.AddressBook.InternetAccountsBridge[1444]: dnssd_clientstub ConnectToServer: connect()-> No of tries: 1

    12/12/15 09:32:17.000 kernel[0]: Sandbox: com.apple.Addres(1444) deny(1) network-outbound /private/var/run/mDNSResponder

    12/12/15 09:32:17.565 com.apple.AddressBook.InternetAccountsBridge[1444]: dnssd_clientstub ConnectToServer: connect()-> No of tries: 2

    12/12/15 09:32:18.000 kernel[0]: Sandbox: com.apple.Addres(1444) deny(1) network-outbound /private/var/run/mDNSResponder

    12/12/15 09:32:18.567 com.apple.AddressBook.InternetAccountsBridge[1444]: dnssd_clientstub ConnectToServer: connect()-> No of tries: 3

    12/12/15 09:32:19.000 kernel[0]: Sandbox: com.apple.Addres(1444) deny(1) network-outbound /private/var/run/mDNSResponder

     

    Nothing I've tried so far has helped. I've tried a similar list as you, but I also tried deleting the sandbox containers for all AddressBook related things in ~/Library/Containers. The problem persists.

     

    This seems to impact all CardDav services other than iCloud.

  • by cuda74360,

    cuda74360 cuda74360 Dec 12, 2015 2:35 PM in response to tetious
    Level 1 (4 points)
    Dec 12, 2015 2:35 PM in response to tetious

    I'm having the exact same symptoms, and only since upgrading to 10.11.2.

  • by Eric Root,

    Eric Root Eric Root Dec 12, 2015 2:46 PM in response to KRIBkia
    Level 9 (74,022 points)
    iTunes
    Dec 12, 2015 2:46 PM in response to KRIBkia

    Might be a corrupt .plist.

     

    Do a backup, preferably 2 backups on 2 separate drives.

     

    Quit the application.

     

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Then go to Preferences/com.apple.AddressBook.plist.  Move the .plist to your desktop.

     

    Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.

     

    If the application is the same, return the .plist to where you got it from, overwriting the newer one.

     

    Thanks to leonie for some information contained in this.

     

    If that doesn't work, boot into the Safe Mode and test.

     

    Safe Mode - About El Capitan

     

    Safe Mode Startup – El Capitan.

  • by cuda74360,

    cuda74360 cuda74360 Dec 12, 2015 2:50 PM in response to Eric Root
    Level 1 (4 points)
    Dec 12, 2015 2:50 PM in response to Eric Root

    I went as far as creating a new test user account, and didn't configure anything except a connection my to CardDAV server. Same issue.

  • by KRIBkia,

    KRIBkia KRIBkia Dec 12, 2015 2:54 PM in response to Eric Root
    Level 1 (6 points)
    Mac OS X
    Dec 12, 2015 2:54 PM in response to Eric Root

    Tried this before, didn't work.

     

    I have created a brand new OS X Server and a new client with 10.11.2 and get the same symptoms as before. So it has to be the update.

     

    Nothing I have tried so far has been able to fix the issue. Although iCloud sync works the CardDav is just broken.

  • by Dennis_NL_,

    Dennis_NL_ Dennis_NL_ Dec 14, 2015 1:34 PM in response to KRIBkia
    Level 1 (0 points)
    Dec 14, 2015 1:34 PM in response to KRIBkia

    Tried to install the Combo Update 10.11.2, but didn't work either. Experiencing the same issues as described above after installing 10.11.2

    Working with Google, LinkedIn and iCloud contacts. When I tick on Google or LinkedIn, or the two together nothing special happens to the soagent.

    As soon as I activate iCloud Contacts, soagent blows up CPU use, affecting iMessage, FaceTime and even Keychain.

    Deleting .plist didn't help anything

    Is there a way to rollback to the 10.11.1 version?

  • by indigitalus,

    indigitalus indigitalus Dec 14, 2015 5:32 PM in response to Dennis_NL_
    Level 1 (0 points)
    Dec 14, 2015 5:32 PM in response to Dennis_NL_

    Hello,

    it appears to me, to my utter displeasure, that I'm sitting in the same boat.

     

    A couple of hours after I had installed the "OS X El Capitan 10.11.2 Combo Update" and everything ran smooth, I decided to add/modify entries to/in "Contacts".

    While browsing/searching inside Contacts doesn't show any sign of a performance issue, adding and modifying triggers the beach ball every time for a couple of seconds. Extremely annoying. Furthermore it isn't - in my case - limited to CardDAV contacts, even inside the local addressbook the misbehaviour remains.

    I dare to say, that the update to 10.11.2 introduced the bug we (all?) are now plagued with and I - forgive me - doubt, that messing around with the plist cures anything.

     

    On the other side, it's the first bug in 10.11.x I've made acquaintance with and I'm luckily able to work with my CardDAV information at my providers http frontend as an emergency solution.

     

    Cheers.

     

    indigital

  • by fergycool,

    fergycool fergycool Dec 16, 2015 2:24 AM in response to indigitalus
    Level 1 (0 points)
    Dec 16, 2015 2:24 AM in response to indigitalus

    I'm seeing this issue too. Just started to edit my Christmas card list as well. Great timing!

  • by cuda74360,

    cuda74360 cuda74360 Dec 16, 2015 3:44 AM in response to cuda74360
    Level 1 (4 points)
    Dec 16, 2015 3:44 AM in response to cuda74360

    I did a clean install of Yosemite last night, to address this and several other issues with El Capitan. Everything works perfectly now. Hopefully they'll get everything fixed in 10.11.3.

  • by aietos,

    aietos aietos Dec 17, 2015 2:32 AM in response to KRIBkia
    Level 1 (0 points)
    Dec 17, 2015 2:32 AM in response to KRIBkia

    I have the exact same issue using only a Google contacts account synced with the address-book (OS X contacts) in 10.11.2.

    My El Capitan is a fresh install on a MacBook Pro (Retina, 15-inch, Mid 2015), currently my workaround is to use Google contacts directly.

     

    hope this gets attention and fixed!

  • by Madman1234,

    Madman1234 Madman1234 Dec 25, 2015 8:32 AM in response to aietos
    Level 1 (6 points)
    Dec 25, 2015 8:32 AM in response to aietos

    Having the same issue since update to 10.11.2

  • by galmeida_,

    galmeida_ galmeida_ Jan 12, 2016 5:38 AM in response to Madman1234
    Level 1 (34 points)
    Jan 12, 2016 5:38 AM in response to Madman1234

    I'm also having the same issue

  • by KRIBkia,

    KRIBkia KRIBkia Jan 12, 2016 5:41 AM in response to KRIBkia
    Level 1 (6 points)
    Mac OS X
    Jan 12, 2016 5:41 AM in response to KRIBkia

    I have the same issue with the latest 10.11.3 beta that I have installed on another Mac for testing.A little annoyed that Apple hasn't addressed this issue. And yes I have sent feedback to them.

  • by LC Vie,

    LC Vie LC Vie Jan 13, 2016 1:11 AM in response to KRIBkia
    Level 1 (5 points)
    Jan 13, 2016 1:11 AM in response to KRIBkia

    Same issue here with 10.11.2, syncing with a mac running on mac os x server (carddav).

    The address book becomes almost unusable slow because of this

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