iPhone storage in iOS 9.2

Question

Level 1

2 points

iPhone storage in iOS 9.2

I have an iPhone 5s 16 GB model. I recently updated to iOS 9.2. Upon updating I had some storage issues so I deleted some apps and removed music. Then for some time I had ample space of around 1.6 GB. After 2-3 hours my phone again prompted me that the storage is almost full, so I checked the space and was surprised to find out that the phone was using 11.7 GB(max) and had 0 bytes remaining. I then manually counted the storage and I found out that the actual storage that was being used was only 6392.3 MB. While using iOS 9.1 I did not have any storage issues and had plenty of space remaining with all the apps and music. This is very frustrating. Please help me!

iPhone 5s, iOS 9.2

Posted on Dec 11, 2015 9:07 AM

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Answer 1

Dec 12, 2015 1:42 AM in response to Daksh48

Exact same issue I have, deleted need for speed, all photos bunch of other apps still the space I have left is less than 200MB before the upgrade I had at least 2 GB free

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Answer 2

amdnw

Level 1

0 points

Dec 12, 2015 2:09 AM in response to Daksh48

I'm having the same problem, Apple music is giving me the problem, it keept on downloading from the iCloud library. i still haven't find a solution for it.

greets

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Answer 3

Dec 12, 2015 10:01 AM in response to amdnw

Having the very same issue... I had over 1GB free before the update and suddenly, got a warning about storage!

When I checked, it was 0 bytes free...

What is going on??

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Answer 4

roaminggnome

Level 10

106,365 points

Dec 12, 2015 10:03 AM in response to Daksh48

Look and see where the storage is being used

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Answer 5

Dec 12, 2015 10:05 AM in response to roaminggnome

When I check 'manage storage', the entire list shown consumes about ~4GB of storage (I have the 16GB iPhone 6+)... It says I have used 11.4GB

Is there anywhere else I can check?

Thanks in advance

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Answer 6

amdnw

Level 1

0 points

Dec 13, 2015 6:26 AM in response to roaminggnome

In my case, all the space is being used by apple music, when i delete the songs, it starts downloading them again. same problem on me ipad,

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Answer 7

Dec 13, 2015 6:30 AM in response to amdnw

I didn't have any songs in my phone. I reset the device using iTunes and reinstated all the settings and apps. It is all fine now 🙂

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Answer 8

Daksh48 Author

Level 1

2 points

Dec 13, 2015 7:09 PM in response to Daksh48

Resetting also helped me. Just backup your iphone using itunes. Then do a complete reset and then restore the iphone using itunes. All the apps should start downloading and the data should also be restored.

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Answer 9

Dec 17, 2015 10:48 PM in response to Daksh48

II've been resetting as well. The upcoming reset would be the fifth. I don't get it. Yesterday I reset, it has 4.9Gb left, work all day, go to sleep: this morning 0 bytes left. Seriously? Where's the real solution?

Apple Music: I don't have that.

iTunes Match: I turned off.

Music: I put less than 1 Gb on.

Apps: the biggest is Whatsapp.

iCloud Photos: that's on "optimize".

I really don't get it.

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Answer 10

Dec 18, 2015 4:30 AM in response to swvanderlaan

When your phone is connected to iTunes, what is the component shown that consumes most space?

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Answer 11

Dec 21, 2015 9:13 AM in response to Daksh48

In my case the component is "other" and it ranges anywhere between 4 and 6 gb. Which doesn't make sense to me...

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Answer 12

Dec 21, 2015 9:18 AM in response to swvanderlaan

I had the very same issue...

From what I read, 'other' contains stuff like logs and preferences (related to apps and the OS). If the 'other' component fills up like this, it usually means that a file/few files are corrupted. Which is why it makes sense when a total reset fixes the issue.

Why don't you try downgrading back to 9.1 if resetting doesn't help?

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Answer 13

Dec 21, 2015 10:38 AM in response to sudaraka88

The downgrading window isn't there anymore.

Will try to reset again....

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Answer 14

Dec 31, 2015 3:14 PM in response to Daksh48

I have exactly the same issue.

Iphone5s, ios9.2, storage full.
I don't have Apple Music
I've already uninstalled a lot of apps, but I can't have free space. A couple of hours after delete photos, uninstall apps, the storage is full again.

By the other hand I wouldn't like to reset/reinstall my phone.

Apple should be able to fix it.

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Answer 15

Daksh48 Author

Level 1

2 points

Jan 15, 2016 5:12 AM in response to Daksh48

I am again having the same problem. I don't think resetting the device is a permanent solution. Everytime I go to storage, it shows different available space (like in between 20 and 40 Mb). This is very annoying and not expected out o Apple. Please fix this!!

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