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In Mail the bar at the bottom of the inbox window won't drag up to allow the content of the selected message to be shown without double clicking to open it in a separate window. Any thoughts about that?

In Mail the bar at the bottom of the inbox window won't drag up to allow the content of the selected message to be shown without double clicking to open it in a separate window. Any thoughts about that? I cannot find anything in the preferences that relates. The ability to drag the bar just seems to have become stuck.

iMac (24-inch Mid 2007), OS X Yosemite (10.10.5)

Posted on Dec 17, 2015 4:56 PM

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16 replies

Dec 17, 2015 6:40 PM in response to peterwhi

I changed to Classic mode, moved the bar to the bottom of the screen... and then it was stuck. Just like what you experienced.


I did some research and found the following fixed it for me:

  1. Quit Mail
  2. Move ~/Library/Containers/com.apple.mail to the desktop.
  3. Restart Mail
  4. If Mail is working properly, delete the com.apple.mail that you had previously moved to the desktop.

Dec 17, 2015 8:03 PM in response to Duane

That looks good - up to this point. I've not yet deleted the "com.apple.mail" file from the DT, as I'm not yet fully satisfied the change is "working properly". The layout option has been retained and I understand how that works. It seems that Apple has changed things, but that the offending file hadn't been replaced. It now has been. However, the button I had for moving files from the Inbox to elsewhere in the hierarchy of boxes has gone. I'm mystified as to how to restore that. I can move a mail by dragging it or by going to "Move to..." in the Messages menu. But how can I restore the button to do that? Do you know?

May 3, 2016 5:05 AM in response to Duane

Duane, I know this is a year later but I'm having the same problem as Peterwhi. I don't know how to find /Library/Containers/com.apple.mail to move it to the desktop. I've been trying for weeks to fix this on my own. I have put the move button to the toolbar. No problem. Mail is closed right now. Should I or shouldn't I have it in classic mode? Take me through this please.


Tzipora

May 3, 2016 6:21 AM in response to Lanny

Lanny, I'm glad that works for you. That however does not work for me if I close the preview window. When I was investigating this months ago for a user I learned that if I closed the preview pane there is no way for me to recover it other than removing the existing com.apple.mail.

In Mail the bar at the bottom of the inbox window won't drag up to allow the content of the selected message to be shown without double clicking to open it in a separate window. Any thoughts about that?

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