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Siri can't control phone functions

For about the last week or so (Probably since the last update) when I ask Siri to perform tasks that control the phone such as "Set a timer, Remind me, Set an alarm, Etc." she says "Sorry I can't do that right now". A restart fixes the issue temporarily but the problem comes back shortly after. When you have learned to rely on Siri for these functions it becomes incredibly annoying.


iPhone 6S 64GB

iOS 9.2 (13C75)

iPhone 6s, iOS 9.2

Posted on Dec 20, 2015 5:17 AM

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Question marked as Best reply

Posted on Dec 21, 2015 2:12 PM

Hi Macidiot_1979,

If you are having trouble with Siri understanding your voice commands, take a look at the troubleshooting steps in this article. For instance, what happens when you turn Wi-Fi off and give Siri a command using your cellular network? Take a look at these steps and reply back if the issue still persists.

Use Siri on your iPhone, iPad, or iPod touch


Get help with Siri

  • If "Hey Siri" isn't working, make sure that "Hey Siri" is turned on under Settings > General > Siri.
  • Siri might say, "Sorry, I'm having trouble connecting to the network," or "Try again in a little while." This is probably a network issue. Check your Internet connection and try again later.
  • If Siri isn't available or responding to questions, see the next section.

If Siri isn't available, or doesn't understand or respond to questions

After each step, see if you still need help:

  1. Make sure that your iOS device has an Internet connection through Wi-Fi or cellular data.
  2. On your iOS device, make sure that Siri is turned on under Settings > General > Siri.
  3. Restart your iPhone, iPad, or iPod touch.
  4. On your iOS device, go to Settings > General > Siri and turn off Siri. Then turn it on again.
  5. Make sure that the microphones on your device aren't blocked. For example, if your device has a protective case, remove it.
  6. If you're using an iOS device, try to use Siri with a headset. If Siri works, get more help with the microphones on your device.
  7. Contact Apple Support.

Happy Holidays!

47 replies

Mar 19, 2016 4:50 AM in response to leo.opes78

I Had same problem with 9.1.2, tried all these fixes suggested in this thread, problem returned. Went to Genius Bar and they reproduced the problem even after a reset. Claimed some hardware had failed and gave me a new phone under warranty. iPhone 6 with 128GB.


I am suspicious there is some app installed that corrupted something myself since this started only after installing 9.1.2 or it's a real bug in some driver in 9.1.2 itself. The hardware failure solution seems odd since SIRI does work for a short time for some things after a reset.


Bob

Siri can't control phone functions

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