I have an email stuck in my outbox and it won't allow me to delete it

I tried to send a video attachment from an app. The email is now stuck in my outbox (iCloud) on my iPhone and I can't delete it. it won't swipe to show the red delete tab. How do I delete it and stop it 'spinning' away? Thanks

iPad 2 Wi-Fi, iOS 6.1.3

Posted on Dec 21, 2015 1:09 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2015 3:17 AM

I know this thread is a bit old, but just in case anyone finds it here is the solution:


1) Put the iPhone in Airplane mode

2) Open the Mail app

3) Go to the Outbox

4) Click Edit, click the circle next to the stuck message to select it

5) Click Delete

6) Take the iPhone out of Airplane mode

7) Return to the Mail app. :-)

96 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have an email stuck in my outbox and it won't allow me to delete it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.