Godaddy IMAP problems after 10.11.2

The mail count issues I had went away with Exchange server. There was still a one off but that was due to difference in sorting. I was sent an email at two addresses. Mail counted then separately and when they were deleted, poof! no more issues.

Has anyone tried the beta of 10.11.4 that Apple released today? Hopefully it will fix all our problems.

Agree that exchange server seems to be pretty good for large mailboxes.

We have several that are getting up around 12GB, and still working just fine...

As for GoDaddy, I can't believe they are still in business. WORST HOSTING SERVICE IN THE UNIVERSE...

We are not supposed to talk about beta releases here. That's a non-disclosure agreement topic that should be limited to http://bugreporter.apple.com/

Sorry - I truly had no idea.

@rotechflightsafety,

Actually, GoDaddy is not the worst. I have been dealing with hosting companies, site hosting, email hosting, and many other web related services and I can promise you that GoDaddy is not the worst in ANY category. They ain't the best either, I can promise that as well.

In this case I have to say though that this is 100% an Apple, OS X issues. When every other mail client I have tried, Firebird, Outlook, etc., and all of them work with GoDaddy Workspace mail then the problem is not GoDaddy. You can't blame them for not supporting even email client either. Now the fact that they won't even try to help most of the time, yeah, I would have fired my support agents if they tried that. I thought them all to say they would help as long as they didn't have other calls relating to our products waiting, they were to make sure that the client had a backup and they could help to the best of their abilities. That was respectful support. Often they would at least narrow down issues to who was responsible for fixing it too.

My experience with this issue has been tech willing to help to the best of their abilities on the Apple side, but unwilling to admit fault. On the other side helping to prove it wasn't GoDaddy's fault but not willing to go any further. Add those two together and divide by the support knowledge I have and sprinkle in a little Googling and I was able to prove who's issue it was, get GoDaddy to almost admit that the issue was known but that they weren't fixing it, and that Exchange via GoDaddy was the only solution if sticking with them, or I could take my email business elsewhere. That told me what I needed to do.

Now I hear a rumor that Apple might fix it in some future release... That gets me mad at Apple. Tell me that up front, let me know the issue is known and you're working on it. Let me decide whether or not to move or wait it out; allow me the information to make and educated decision. In other words, don't act like Microsoft and BS me. That is what ****** me off.

My situation is a little complicated because our company had a lot of emails on the server so I'm busy archiving them across all account. When this is done I'm planning to switch. Was going to go with gmail for business, but after reading the posts above I may just go with the 365 option.

In the meantime, for the problematic account (mine). I found archiving to a folder on the server helped significantly. I still have the syncing problem, but it's much more sporadic. I'm archiving from that folder to a local mailbox and then I'll delete from the server and then I'm hoping the problem will just go away.

Anyway, I'm definitely going to switch our accounts once I'm confident I have emails archived and backed up locally.

EDIT: As if to prove the power of the Godaddy/Mail curse, after a day or two of stability (and within moments of posting this) a bunch of my emails disappeared again. 😐

I've had the same issue with GoDaddy and El Capitan. See this thread: Apple mail clears and reloads messages in inbox

Basically, GD recommendation was to move to their hosted Exchange solution. Any more thoughts about the effectiveness of this? I'm concerned that we'd be injecting Microsoft as yet another vendor to deal with.

@@Grendel I switch to the GD Exchange server and I have had no issues. You can see my previous posts above.

You're not really adding mini limp as a vendor. Everything goes through GD.

I have been using Airmail 2 for a couple days and it works perfectly. I am keeping my Apple Mail program open all the time as I still have a number of smart mailboxes that I use frequently. If I could easily import those smart mailboxes I would probably switch to Airmail 2 permanently.

I was in the same position as all of you. New emails appearing and then vanishing, until I re-launched the Mail app. All day long. A nightmare for work productivity.

I like the layout and functionality of Apple's Mail app on the Mac, so yesterday I decided to call Godaddy about the 365 email. I just renewed my workspace email in January ($100), and the Godaddy rep offered to give me a full refund and apply the credit to 365. I kind of got the guy to admit that the workspace IMAP service is antiquated and therefore not as future-proof.

I had an intense folder hierarchy on the workspace IMAP server, so first I had to drag each folder onto the "On My Mac" section in the Mail App to save it locally and not lose my emails. Mail App is so good about this, that after 365 was up, I was able to drag any folders I want onto the Exchange server in the sidebar, and they were uploaded to the account as if they arrived there originally, and they seamlessly synced across all my devices. With Exchange, iOS defaults to sync "1 week", so if you're missing email, don't forget to change that to "No Limit".

Pros:

-365 is literally half the cost of Workspace email for 1 email account! (You can create free alias' for other accounts, like "info@", and they work immediately)

-It's working beautifully on Apple's Mail App on my Mac (the whole reason I did this), and still perfect on all iOS devices.

Cons:

-You need to edit a couple server based records (TXT, CNAME, etc.). The non-techsavvy will freak out, but Godaddy support is very good about walking you through it. I have my site hosted through aphotofolio and don't have access to server files. fortunately their tech support guys were amazing about doing it for me, and in less than an hour.

-Your emails will be offline as long as it takes you to wait for Godaddy's automated setup, and then while you edit those documents (roughly 2 hours for me). Do it at night!

I'm very happy. It saved me money, but cost me my evening. Workspace is 100% the problem, 365 is the solution. I'm still amazed that I'm receiving new emails on time and that they aren't disappearing! (It's aways funny to be so happy about something working normally)

PS. I would never have considered buying a Microsoft service, but I can't complain about Exchange. That's really all this is, but with a 365 wrapper.

After exploring several options I ended up going with Gmail For Work. The transition went smoothly and no more syncing problems with Mail!

After a couple hours of hope where I thought mail was working correctly after the 10.11.4 upgrade, I am sad to report that my issues between Mail & GoDaddy are still existing.

Just updated to 10.11.4 and still having the issue.