No cursor on Login screen at boot or restart

Wookiezüchter wrote:

also clean install changes nothing. i hope its just a software bug. horrible hard or softwarequality in either cases

Just wondering... after doing the clean install, did you test this immediately? Or did you import your stuff?

This may be obvious to you, but I have often seen people doing a clean install and migrating everything back, and wondering why it did not solve anything, when they just reimported the problem from their old installation.

yes, i tested this immediatly without any backups or imports from the old installation. it didn't occur immediatly. as before its just from time to time.

do you have any updates zhuoni?

Not much, other than that the problem happened twice already in two days ... I may consider go to an apple store if it keeps happening this frequent.

The simple trick of using the left and right arrow, pointed out by Luis, makes the issue slightly less bothering.

would you be so kind to keep me up to date when you care the macbook in. would be interesting to know if they identify it as a software or hardware bug and how they fixed it.

thanks,

mike

Is it just me or has Apple fallen significantly in the past few years? They rush buggy products to market. They have genuinely dumb telephone reps answering their support calls. Simply, no longer the company they once were. We miss ya, Jobs.

Same problem here, first time today on 'new' 2011 iMac core i5 iMac...ElCapitan. I thought it was the mouse at first but tried a different one and same problem. Then I rebooted and voila the cursor returned. I shall try the left arrow key next time!

My iMac with Retina Display has the same problem. Sometimes it boots and no cursor is visible. I have to force it to shut down and start again. I'm afraid that one day, that won't solve the problem.

Is there any way to get the computer going just using the keyboard and not the track pad?

You can easily log in using just the keyboard.

All you have to do is press the arrow keys and the accounts are selected as you press left or right. Then press enter and input your password.

Press the Left arrow key. It should highlight the user allowing log in and it should reactivate your cursor. It worked for me

Anybody figure out what is causing this issue? This happened to me this morning when I took my MacBook Air off my desk setup and turned it on. Upon startup, there was no pointer. I had to login using the keys.

I also want to add that I've been experiencing severe intermittent pointer lag on my machine which Apple could not figure out. I managed to view the system logs and discovered that each time the machine would lag, I would get a WindowsServer error message. After some Google'ing, turning off automatic brightness stopped this error and the lag from occurring ever again.

And another thing, I've even booted to a black screen... come on Apple... what is this nonsense.

Hi.

MacBookAir OS Sierra 10.12.2. Fr

Same random problem. Hitting right arrow key highlight the account icon. Hitting again the right arrow key scroll to the next account if more than one account.

One spotted difference : with cursor visible, clicking on the account icon opens the password box, while with no cursor it only highlight the account icon. Press enter key to obtain the password box of that highlighted account.

Also "moving" the invisible cursor to the screen saver corner does not activate it. So it is not only that the cursor is not visible, it is not detected either.

Great stuff - shoulda thought of that myself but many thanks 🙂

Same problem with an iMac running Sierra 10.12.4. It's intermittent. Really annoying.

I would only say "slightly annoying". It is a bug, all right, but just tap the arrow keys to select your account, type your password and press enter.