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Level 1

6 points

Thunderbolt Port Not Working in Boot Camp 6.0

Hello! I am experiencing difficulty trying to get Windows 10 on Boot Camp 6.0 to recognize my LaCie external drive that is connected through the Thunderbolt port. The external drive is running, but Windows 10 doesn't recognize it. The Boot Camp 6.0 installation did have a hiccup, which gave me the following message: "Windows Installer has stopped working", but after clicking through the error, everything else went smoothly. Is anyone else having trouble getting Thunderbolt devices to be recognized by Windows 10?

MacBook Pro with Retina display, OS X El Capitan (10.11.2)

Posted on Dec 26, 2015 3:25 PM

Best reply

Loner T

Level 9

59,471 points

Posted on Dec 26, 2015 10:05 PM

1. What year/model is your Mac?

2. Please see Thunderbolt ports and displays: Frequently asked questions (FAQ) - Apple Support, especially this part.

1. Are Thunderbolt devices “hot pluggable” using Windows with Boot Camp?

Thunderbolt hot plug is supported under Windows 8 or 8.1 on all 2014 and later Mac computers.

For all other Mac computers, Windows 7, 8, and 8.1 scans and activates Thunderbolt devices connected to Thunderbolt ports only during the Windows startup process. If your device was not plugged in at start up, Windows will not detect it without a restart.

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18 replies

Cubified Author

Level 1

6 points

Dec 27, 2015 3:54 PM in response to Loner T

The total disk size of the LaCie is 1TB. I tested the Mac OSX Extended Journaled flash drive on Windows and it is being recognized.

Loner T

Level 9

59,471 points

Dec 27, 2015 4:14 PM in response to Cubified

This implies the drivers are installed properly and have no issues. Create a Windows System Restore point so you can rollback. Download http://support.lenovo.com/us/en/downloads/ds104609 and try to install it. If it installs, test hot-plug capability.

Cubified Author

Level 1

6 points

Dec 27, 2015 4:57 PM in response to Loner T

Windows is still not recognizing the Thunderbolt port after installing the drivers. When I tried to open up the software that was installed, I got the following message.

Thunderbolt Port Not Working in Boot Camp 6.0