I inadvertently downloaded some malware including several mackeeper types which open tabs unbidden and 'smart shoppy' which appears on every shopping page of Safari. I'm running the latest version OS and Safari 9.0.2.
Any suggestions on how to get rid of these nuisances?
Mac mini (Late 2012), OS X El Capitan (10.11.1)
You might want to read the advice found here --> SmartShoppy everywhere! How can I get rid of this on Safari? It often helps to do a search of the forums to see if someone else has already asked your question and gotten any help.
You installed the "SmartShoppy" adware. Please take the steps below to disable it.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
Back up all data before continuing.
1. Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
~/Library/LaunchAgents
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return. A folder named "LaunchAgents" will open.
2. Inside the folder you just opened, there may be files with either of these names:
com.SmartShoppy.agent.plist
com.SoftwareUpdater.agent.plist
Move those files to the Trash. There may not be anything else in the LaunchAgents folder; in that case, you can delete the folder, but otherwise don't delete it. Other files in the folder are not necessarily malicious (though they could be, if you also installed some other kind of malware.)
Log out or restart the computer. The trojan will now be inactive, but there are a few more components of it that should be cleaned up.
3. In the Applications folder, there may be an item named "SmartShoppy." If so, drag it to the Trash.
4. This step is optional. Open this folder in the same way as above:
~/Library/Application Support
and move to the Trash the subfolder with the name "SmartShoppy," if present.
Don't move the Application Support folder or anything else inside it.
5. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall all extensions you don't know you need. If in doubt, remove all of them. None is required for normal operation. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
6. Reset the home page in each of your browsers, if it was changed. In Safari, first load the home page you want, then select
Safari ▹ Preferences... ▹ General
and click
Set to Current Page
how to get rid of "smart shoppy"
