The bootup process is not completing and system keeps rebooting

Since the time, my system was upgraded to El Capitan, I have a problem with starting the system. The login screen has horizontal lines. The system doesn't boot properly and starts rebooting before completing the boot up process. After 10 or 15 retries the system starts. Only when the login screen appears without these lines, I know the system will start. Once it starts, suddenly the screen freezes and the system too freezes. This typically happens when I try to open a big Powerpoint file or Adobe Acrobat file. Or the screen shifts to the right and the screen freezes and I have not choice other than to reboot the system.


The service centre personal stated that it is a display driver problem and updated it. But it is still the same problem. What could be issue and how to resolve it?


Thanks

Subbu

MacBook Pro, OS X El Capitan (10.11.2)

Posted on Dec 28, 2015 12:44 AM

Reply
4 replies

Dec 28, 2015 5:15 AM in response to OGELTHORPE

Dear Oglethorpe,


Thank you so much for your quick response. The results from Etresoft is produced below. Thanks.


EtreCheck version: 2.6.6 (226)

Report generated 28/12/15, 18:35

Runtime 6:56

Download EtreCheck from http://etrecheck.com


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Ignore known Apple failures: Disabled

Hide Apple tasks: Disabled


Hardware Information: (What does this mean?)

MacBook Pro (15-inch, Early 2011)

[Click for Technical Specifications]

[Click for User Guide]

MacBook Pro - model: MacBookPro8,2

1 2.2 GHz Intel Core i7 CPU: 4-core

4 GB RAM Upgradeable

[Click for upgrade instructions]

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 669 - SN = D863033R10XDGDLBN


Video Information: (What does this mean?)

Intel HD Graphics 3000

Color LCD 1440 x 900

AMD Radeon HD 6750M - VRAM: 1024 MB


System Software: (What does this mean?)

OS X El Capitan 10.11.1 (15B42) - Time since boot: about 3 hours


Disk Information: (What does this mean?)

TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 748.93 GB (388.23 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 749.30 GB Online


MATSHITADVD-R UJ-898 ()


USB Information: (What does this mean?)

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. iPhone

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information: (What does this mean?)

Apple Inc. thunderbolt_bus


Gatekeeper: (What does this mean?)

Mac App Store and identified developers


Kernel Extensions: (What does this mean?)

/Library/Extensions/HuaweiDataCardDriver_10_9.kext/Contents/PlugIns

[not loaded] com.MBB.driver.MBBACMData (5.01.01 - SDK 10.8) [Click for support]

[not loaded] com.MBB.driver.MBBActivateDriver (5.01.00 - SDK 10.8) [Click for support]

[not loaded] com.MBB.driver.MBBEthernetData (5.01.01 - SDK 10.8) [Click for support]


~/Library/Services/ToastIt.service/Contents/MacOS

[not loaded] com.roxio.TDIXController (2.0) [Click for support]


Startup Items: (What does this mean?)

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

Startup items are obsolete in OS X Yosemite


System Launch Agents: (What does this mean?)

[loaded] com.apple.AOSHeartbeat.plist

[loaded] com.apple.AOSPushRelay.plist

[loaded] com.apple.AddressBook.AssistantService.plist

[loaded] com.apple.AddressBook.SourceSync.plist

[loaded] com.apple.AddressBook.abd.plist

[running] com.apple.AirPlayUIAgent.plist

[loaded] com.apple.AirPortBaseStationAgent.plist

[loaded] com.apple.AppleGraphicsWarning.plist

[loaded] com.apple.AskPermissionUI.plist

[running] com.apple.AssetCacheLocatorService.plist

[loaded] com.apple.AssistiveControl.plist

[loaded] com.apple.BezelUI.plist

[running] com.apple.CalendarAgent.plist

[running] com.apple.CallHistoryPluginHelper.plist

[running] com.apple.CallHistorySyncHelper.plist

[loaded] com.apple.CommCenter-osx.plist

[loaded] com.apple.ContainerRepairAgent.plist

[loaded] com.apple.CoreAuthentication.daemon.plist

[loaded] com.apple.CoreLocationAgent.plist

[loaded] com.apple.CoreRAIDAgent.plist

[loaded] com.apple.DiagnosticReportCleanup.plist

[loaded] com.apple.DictationIM.plist

[loaded] com.apple.DiskArbitrationAgent.plist

[running] com.apple.Dock.plist

[running] com.apple.EscrowSecurityAlert.plist

[loaded] com.apple.FTCleanup.plist

[loaded] com.apple.FileStatsAgent.plist

[loaded] com.apple.FileSyncAgent.PHD.plist

[loaded] com.apple.FilesystemUI.plist

[running] com.apple.Finder.plist

[killed] com.apple.FolderActionsDispatcher.plist

[loaded] com.apple.FollowUpUI.plist

[loaded] com.apple.FontRegistryUIAgent.plist

[loaded] com.apple.FontValidator.plist

[loaded] com.apple.FontValidatorConduit.plist

[loaded] com.apple.FontWorker.plist

[loaded] com.apple.IMLoggingAgent.plist

[loaded] com.apple.MRTa.plist - Invalid signature!

[loaded] com.apple.ManagedClientAgent.agent.plist

[loaded] com.apple.ManagedClientAgent.enrollagent.plist

[killed] com.apple.Maps.pushdaemon.plist

[loaded] com.apple.NetworkDiagnostics.plist

[loaded] com.apple.PCIESlotCheck.plist

[loaded] com.apple.PackageKit.InstallStatus.plist

[loaded] com.apple.PhotoLibraryMigrationUtility.XPC.plist

[loaded] com.apple.PubSub.Agent.plist

[loaded] com.apple.RemoteDesktop.plist

[loaded] com.apple.ReportCrash.Self.plist

[loaded] com.apple.ReportCrash.plist

[loaded] com.apple.ReportGPURestart.plist

[loaded] com.apple.ReportPanic.plist

[loaded] com.apple.SSInvitationAgent.plist

[killed] com.apple.Safari.SafeBrowsing.Service.plist

[killed] com.apple.SafariCloudHistoryPushAgent.plist

[killed] com.apple.SafariNotificationAgent.plist

[loaded] com.apple.SafariPlugInUpdateNotifier.plist

[loaded] com.apple.ScreenReaderUIServer.plist

[running] com.apple.SocialPushAgent.plist

[running] com.apple.Spotlight.plist

[running] com.apple.SystemUIServer.plist

[loaded] com.apple.TMHelperAgent.SetupOffer.plist

[loaded] com.apple.TMHelperAgent.plist

[loaded] com.apple.TrustEvaluationAgent.plist

[loaded] com.apple.USBAgent.plist

[running] com.apple.UserEventAgent-Aqua.plist

[loaded] com.apple.UserEventAgent-LoginWindow.plist

[loaded] com.apple.UserNotificationCenterAgent-LoginWindow.plist

[loaded] com.apple.UserNotificationCenterAgent.plist

[loaded] com.apple.VoiceOver.plist

[loaded] com.apple.WebKit.PluginAgent.plist

[loaded] com.apple.ZoomWindow.plist

[running] com.apple.accountsd.plist

[running] com.apple.akd.plist

[loaded] com.apple.alf.useragent.plist

[loaded] com.apple.aos.migrate.plist

[loaded] com.apple.appleseed.seedusaged.plist

[loaded] com.apple.appsleepd.plist

[loaded] com.apple.appstoreupdateagent.plist

[loaded] com.apple.apsctl.plist

[running] com.apple.askpermissiond.plist

[loaded] com.apple.assistant_service.plist

[loaded] com.apple.assistantd.plist

[running] com.apple.bird.plist

[loaded] com.apple.bluetoothUIServer.plist

[loaded] com.apple.btsa.plist

[killed] com.apple.cdpd.plist

[loaded] com.apple.cfnetwork.AuthBrokerAgent.plist

[loaded] com.apple.cfnetwork.cfnetworkagent.plist

[running] com.apple.cfprefsd.xpc.agent.plist

[running] com.apple.cloudd.plist

[loaded] com.apple.cloudfamilyrestrictionsd-mac.plist

[loaded] com.apple.cloudpaird.plist

[killed] com.apple.cloudphotosd.plist

[running] com.apple.cmfsyncagent.plist

[loaded] com.apple.coredata.externalrecordswriter.plist

[running] com.apple.coreservices.appleid.authentication.plist

[loaded] com.apple.coreservices.lsactivity.plist

[running] com.apple.coreservices.sharedfilelistd.plist

[loaded] com.apple.coreservices.uiagent.plist

[loaded] com.apple.csuseragent.plist

[loaded] com.apple.ctkd.plist

[loaded] com.apple.cvmsCompAgent3600_i386.plist

[loaded] com.apple.cvmsCompAgent3600_i386_1.plist

[loaded] com.apple.cvmsCompAgent3600_x86_64.plist

[loaded] com.apple.cvmsCompAgent3600_x86_64_1.plist

[loaded] com.apple.cvmsCompAgentLegacy_i386.plist

[loaded] com.apple.cvmsCompAgentLegacy_i386_1.plist

[loaded] com.apple.cvmsCompAgentLegacy_x86_64.plist

[loaded] com.apple.cvmsCompAgentLegacy_x86_64_1.plist

[loaded] com.apple.cvmsCompAgent_i386.plist

[loaded] com.apple.cvmsCompAgent_i386_1.plist

[loaded] com.apple.cvmsCompAgent_x86_64.plist

[running] com.apple.cvmsCompAgent_x86_64_1.plist

[running] com.apple.diagnostics_agent.plist

[running] com.apple.distnoted.xpc.agent.plist

[loaded] com.apple.dt.CommandLineTools.installondemand.plist

[loaded] com.apple.familycircled.plist

[loaded] com.apple.familycontrols.useragent.plist

[loaded] com.apple.familynotificationd.plist

[loaded] com.apple.findmymacmessenger.plist

[killed] com.apple.followupd.plist

[running] com.apple.fontd.useragent.plist

[killed] com.apple.gamed.plist

[loaded] com.apple.helpd.plist

[loaded] com.apple.iCloudUserNotifications.plist

[running] com.apple.icdd.plist

[loaded] com.apple.icloud.findmydeviced.findmydevice-user-agent.plist

[killed] com.apple.icloud.fmfd.plist

[running] com.apple.iconservices.iconservicesagent.plist

[running] com.apple.identityservicesd.plist

[loaded] com.apple.idsremoteurlconnectionagent.plist

[running] com.apple.imagent.plist

[loaded] com.apple.imavagent.plist

[loaded] com.apple.imklaunchagent.plist

[loaded] com.apple.imtransferagent.plist

[loaded] com.apple.installandsetup.migrationhelper.user.plist

[loaded] com.apple.installd.user.plist

[loaded] com.apple.isst.plist

[loaded] com.apple.java.InstallOnDemand.plist - Invalid signature!

[loaded] com.apple.java.updateSharing.plist

[running] com.apple.lateragent.plist

[loaded] com.apple.locationmenu.plist

[running] com.apple.lsd.plist

[loaded] com.apple.maspushagent.plist

[loaded] com.apple.mbbackgrounduseragent.plist

[loaded] com.apple.mbfloagent.plist

[loaded] com.apple.mbuseragent.plist

[loaded] com.apple.mdmclient.agent.plist

[loaded] com.apple.mdworker.32bit.plist

[running] com.apple.mdworker.bundles.plist

[loaded] com.apple.mdworker.isolation.plist

[loaded] com.apple.mdworker.lsb.plist

[loaded] com.apple.mdworker.mail.plist

[loaded] com.apple.mdworker.shared.plist

[loaded] com.apple.mdworker.single.plist

[running] com.apple.mdworker.sizing.plist

[running] com.apple.metadata.SpotlightNetHelper.plist

[loaded] com.apple.metadata.mdbulkimport.plist

[running] com.apple.metadata.mdflagwriter.plist

[loaded] com.apple.metadata.mdwrite.plist

[loaded] com.apple.midiserver.plist

[loaded] com.apple.navd.plist

[loaded] com.apple.neagent.plist

[loaded] com.apple.netauth.user.auth.plist

[loaded] com.apple.netauth.user.gui.plist

[running] com.apple.noticeboard.agent.plist

[running] com.apple.notificationcenterui.plist

[running] com.apple.nsurlsessiond.plist

[running] com.apple.nsurlstoraged.plist

[loaded] com.apple.parentalcontrols.check.plist

[running] com.apple.pboard.plist

[running] com.apple.pbs.plist

[killed] com.apple.photolibraryd.plist

[loaded] com.apple.pictd.plist

[running] com.apple.pluginkit.pkd.plist

[loaded] com.apple.pluginkit.pkreporter.plist

[loaded] com.apple.powerchime.plist

[killed] com.apple.printtool.agent.plist

[loaded] com.apple.printuitool.agent.plist

[loaded] com.apple.quicklook.32bit.plist

[loaded] com.apple.quicklook.config.plist

[running] com.apple.quicklook.plist

[loaded] com.apple.quicklook.ui.helper.plist

[loaded] com.apple.rcd.plist

[running] com.apple.recentsd.plist

[running] com.apple.reversetemplated.plist

[running] com.apple.rtcreportingd.plist

[loaded] com.apple.safaridavclient.plist

[running] com.apple.scopedbookmarkagent.xpc.plist

[loaded] com.apple.screensharing.MessagesAgent.plist

[loaded] com.apple.screensharing.agent.plist

[loaded] com.apple.scrod.plist

[running] com.apple.secd.plist

[running] com.apple.secinitd.plist

[loaded] com.apple.security.DiskUnmountWatcher.plist

[loaded] com.apple.security.agent.plist

[running] com.apple.security.cloudkeychainproxy.plist

[loaded] com.apple.security.idskeychainsyncingproxy.plist

[running] com.apple.security.keychain-circle-notification.plist

[running] com.apple.sharingd.plist

[running] com.apple.soagent.plist

[loaded] com.apple.softwareupdate_notify_agent.plist

[loaded] com.apple.speech.speechdatainstallerd.plist

[loaded] com.apple.speech.speechsynthesisd.plist

[loaded] com.apple.speech.synthesisserver.plist

[running] com.apple.spindump_agent.plist

[running] com.apple.spotlight.IndexAgent.plist

[running] com.apple.storeaccountd.plist

[running] com.apple.storeassetd.plist

[running] com.apple.storedownloadd.plist

[loaded] com.apple.storeinappd.plist

[running] com.apple.storelegacy.plist

[loaded] com.apple.storeuid.plist

[running] com.apple.suggestd.plist

[running] com.apple.swcd.plist

[running] com.apple.syncdefaultsd.plist

[loaded] com.apple.syncservices.SyncServer.plist

[loaded] com.apple.syncservices.uihandler.plist

[loaded] com.apple.systemprofiler.plist

[loaded] com.apple.talagent.plist

[running] com.apple.tccd.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

[loaded] com.apple.thermaltrap.plist

[loaded] com.apple.tiswitcher.plist

[loaded] com.apple.trustd.agent.plist

[loaded] com.apple.universalaccessAuthWarn.plist

[loaded] com.apple.universalaccesscontrol.plist

[loaded] com.apple.universalaccessd.plist

[loaded] com.apple.unmountassistant.useragent.plist

[running] com.apple.usernoted.plist

[loaded] com.apple.warmd_agent.plist

[loaded] com.apple.webinspectord.plist

[running] com.apple.wifi.WiFiAgent.plist

[loaded] com.apple.xpc.loginitemregisterd.plist

[loaded] com.apple.xpc.otherbsd.plist

[loaded] org.openbsd.ssh-agent.plist

13 processes killed due to insufficient RAM


System Launch Daemons: (What does this mean?)

[loaded] bootps.plist

[running] com.apple.AirPlayXPCHelper.plist

[loaded] com.apple.AppleFileServer.plist

[running] com.apple.AssetCacheLocatorService.plist

[loaded] com.apple.CommCenterRootHelper.plist

[loaded] com.apple.CoreRAID.plist

[running] com.apple.CrashReporterSupportHelper.plist

[loaded] com.apple.DesktopServicesHelper.plist

[loaded] com.apple.DumpGPURestart.plist

[loaded] com.apple.DumpPanic.plist

[running] com.apple.FileCoordination.plist

[loaded] com.apple.FileSyncAgent.sshd.plist - No signature!

[loaded] com.apple.FontWorker.plist

[loaded] com.apple.GSSCred.plist

[loaded] com.apple.GameController.gamecontrollerd.plist

[loaded] com.apple.IFCStart.plist

[loaded] com.apple.IOAccelMemoryInfoCollector.plist

[loaded] com.apple.IOBluetoothUSBDFU.plist

[loaded] com.apple.Kerberos.digest-service.plist

[loaded] com.apple.Kerberos.kadmind.plist

[loaded] com.apple.Kerberos.kcm.plist

[running] com.apple.Kerberos.kdc.plist

[loaded] com.apple.Kerberos.kpasswdd.plist

[running] com.apple.KernelEventAgent.plist

[loaded] com.apple.MRTd.plist - Invalid signature!

[loaded] com.apple.ManagedClient.cloudconfigurationd.plist

[loaded] com.apple.ManagedClient.enroll.plist

[loaded] com.apple.ManagedClient.plist

[loaded] com.apple.ManagedClient.startup.plist

[running] com.apple.MobileFileIntegrity.plist

[loaded] com.apple.NetBootClientStatus.plist

[loaded] com.apple.NetworkDiagnostics.plist

[loaded] com.apple.NetworkLinkConditioner.plist

[loaded] com.apple.NetworkSharing.plist

[loaded] com.apple.ODSAgent.plist

[loaded] com.apple.PCIELaneConfigTool.plist

[loaded] com.apple.PasswordService.plist

[loaded] com.apple.RFBEventHelper.plist

[loaded] com.apple.RemoteDesktop.PrivilegeProxy.plist

[loaded] com.apple.ReportCrash.Root.plist

[loaded] com.apple.ReportPanicService.plist

[loaded] com.apple.SCHelper.plist

[running] com.apple.SubmitDiagInfo.plist

[running] com.apple.TMCacheDelete.plist

[loaded] com.apple.TrustEvaluationAgent.system.plist

[running] com.apple.UserEventAgent-System.plist

[loaded] com.apple.UserNotificationCenter.plist

[running] com.apple.WindowServer.plist

[loaded] com.apple.WirelessRadioManagerd-osx.plist

[loaded] com.apple.afpfs_afpLoad.plist

[loaded] com.apple.afpfs_checkafp.plist

[loaded] com.apple.airplaydiagnostics.server.mac.plist - /AppleInternal/Applications/AirPlayDiagnostics.app/Contents/Resources/AirPlayDi agnosticsServer: Executable not found!

[loaded] com.apple.airport.wps.plist

[running] com.apple.airportd.plist

[running] com.apple.akd.plist

[loaded] com.apple.alf.agent.plist

[loaded] com.apple.appleseed.fbahelperd.plist

[loaded] com.apple.applessdstatistics.plist

[running] com.apple.apsd.plist

[running] com.apple.aslmanager.plist

[loaded] com.apple.atrun.plist

[running] com.apple.audio.coreaudiod.plist

[running] com.apple.audio.systemsoundserverd.plist

[loaded] com.apple.auditd.plist

[running] com.apple.autofsd.plist

[loaded] com.apple.automountd.plist

[loaded] com.apple.avbdeviced.plist

[loaded] com.apple.awacsd.plist

[running] com.apple.awdd.plist

[loaded] com.apple.backupd-auto.plist

[loaded] com.apple.backupd.plist

[running] com.apple.blued.plist

[loaded] com.apple.bluetoothReporter.plist

[loaded] com.apple.bluetoothaudiod.plist

[loaded] com.apple.bnepd.plist

[loaded] com.apple.bsd.dirhelper.plist

[running] com.apple.cache_delete.plist

[running] com.apple.cfprefsd.xpc.daemon.plist

[loaded] com.apple.cloudfamilyrestrictionsd-mac.plist

[loaded] com.apple.cmio.AVCAssistant.plist

[loaded] com.apple.cmio.AppleCameraAssistant.plist

[loaded] com.apple.cmio.IIDCVideoAssistant.plist

[running] com.apple.cmio.VDCAssistant.plist

[loaded] com.apple.cmio.iOSScreenCaptureAssistant.plist

[loaded] com.apple.colorsyncd.plist

[loaded] com.apple.comsat.plist

[running] com.apple.configd.plist

[loaded] com.apple.configureLocalKDC.plist - No signature!

[loaded] com.apple.corecaptured.plist

[running] com.apple.coreduetd.osx.plist

[running] com.apple.coreservices.appleevents.plist

[loaded] com.apple.coreservices.appleid.passwordcheck.plist

[running] com.apple.coreservices.launchservicesd.plist

[running] com.apple.coreservices.sharedfilelistd.plist

[running] com.apple.coreservicesd.plist

[running] com.apple.corestorage.corestoraged.plist

[loaded] com.apple.corestorage.corestoragehelperd.plist

[running] com.apple.coresymbolicationd.plist

[loaded] com.apple.csrutil.report.plist

[loaded] com.apple.ctkd.plist

[running] com.apple.cvmsServ.plist

[loaded] com.apple.diagnostic.uuidpathd.plist

[running] com.apple.diagnosticd.plist

[running] com.apple.diskarbitrationd.plist

[loaded] com.apple.diskmanagementd.plist

[loaded] com.apple.diskmanagementstartup.plist

[loaded] com.apple.displaypolicyd.plist

[running] com.apple.distnoted.xpc.daemon.plist

[loaded] com.apple.dnsextd.plist

[loaded] com.apple.dpaudiothru.plist

[loaded] com.apple.dpd.plist

[loaded] com.apple.dspluginhelperd.plist

[loaded] com.apple.dvdplayback.setregion.plist

[loaded] com.apple.dynamic_pager.plist

[loaded] com.apple.eapolcfg_auth.plist

[loaded] com.apple.efax.plist - No signature!

[loaded] com.apple.efilogin-helper.plist

[loaded] com.apple.emlog.plist - No signature!

[loaded] com.apple.emond.aslmanager.plist

[loaded] com.apple.emond.plist

[loaded] com.apple.eppc.plist

[loaded] com.apple.familycontrols.plist

[killed] com.apple.findmymac.plist

[loaded] com.apple.findmymacmessenger.plist

[loaded] com.apple.firmwaresyncd.plist

[running] com.apple.fontd.plist

[loaded] com.apple.fontmover.plist

[running] com.apple.fseventsd.plist

[loaded] com.apple.ftp-proxy.plist

[loaded] com.apple.getty.plist

[loaded] com.apple.gkreport.plist - No signature!

[loaded] com.apple.gssd.plist

[loaded] com.apple.hdiejectd.plist

[running] com.apple.hidd.plist

[running] com.apple.icloud.findmydeviced.plist

[running] com.apple.iconservices.iconservicesagent.plist

[running] com.apple.iconservices.iconservicesd.plist

[killed] com.apple.ifdreader.plist

[loaded] com.apple.installandsetup.systemmigrationd.plist

[running] com.apple.installd.plist

[loaded] com.apple.installer.osmessagetracing.plist

[loaded] com.apple.kcproxy.plist

[loaded] com.apple.kdumpd.plist

[running] com.apple.kextd.plist

[loaded] com.apple.kuncd.plist

[loaded] com.apple.locate.plist - No signature!

[running] com.apple.locationd.plist

[loaded] com.apple.lockd.plist

[failed] com.apple.logd.plist [Click for details]

[running] com.apple.logind.plist

[loaded] com.apple.loginwindow.LFVTracer.plist

[running] com.apple.loginwindow.plist

[loaded] com.apple.logkextloadsd.plist

[running] com.apple.lsd.plist

[running] com.apple.mDNSResponder.plist

[loaded] com.apple.mDNSResponderHelper.plist

[loaded] com.apple.mbsystemadministration.plist

[loaded] com.apple.mbusertrampoline.plist

[loaded] com.apple.mdmclient.daemon.plist

[loaded] com.apple.mdmclient.daemon.runatboot.plist

[running] com.apple.metadata.mds.index.plist

[running] com.apple.metadata.mds.plist

[loaded] com.apple.metadata.mds.scan.plist

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[loaded] com.apple.msrpc.echosvc.plist

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[loaded] com.apple.msrpc.srvsvc.plist

[loaded] com.apple.msrpc.wkssvc.plist

[loaded] com.apple.mtmd.plist

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[running] com.apple.nehelper.plist

[loaded] com.apple.nesessionmanager.plist

[loaded] com.apple.netauth.sys.auth.plist

[loaded] com.apple.netauth.sys.gui.plist

[loaded] com.apple.netbiosd.plist

[running] com.apple.networkd.plist

[running] com.apple.networkd_privileged.plist

[loaded] com.apple.newsyslog.plist

[loaded] com.apple.nfsconf.plist

[loaded] com.apple.nfsd.plist

[loaded] com.apple.nis.ypbind.plist

[loaded] com.apple.noticeboard.state.plist

[running] com.apple.notifyd.plist

[running] com.apple.nsurlsessiond.plist

[running] com.apple.nsurlstoraged.plist

[running] com.apple.ocspd.plist

[loaded] com.apple.odproxyd.plist

[running] com.apple.opendirectoryd.plist

[killed] com.apple.periodic-daily.plist

[loaded] com.apple.periodic-monthly.plist

[killed] com.apple.periodic-weekly.plist

[loaded] com.apple.pfctl.plist

[loaded] com.apple.pfd.plist

[loaded] com.apple.platform.ptmd.plist

[running] com.apple.powerd.plist

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[loaded] com.apple.preferences.timezone.admintool.plist

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[loaded] com.apple.printtool.daemon.plist

[loaded] com.apple.racoon.plist

[loaded] com.apple.remotepairtool.plist

[running] com.apple.revisiond.plist

[loaded] com.apple.rootless.init.plist

[loaded] com.apple.rpcbind.plist

[running] com.apple.sandboxd.plist

[loaded] com.apple.screensharing.plist

[loaded] com.apple.scsid.plist

[running] com.apple.secinitd.plist

[loaded] com.apple.security.FDERecoveryAgent.plist

[loaded] com.apple.security.agent.login.plist

[loaded] com.apple.security.authhost.plist

[running] com.apple.security.syspolicy.plist

[running] com.apple.securityd.plist

[running] com.apple.securityd_service.plist

[loaded] com.apple.sessionlogoutd.plist

[loaded] com.apple.smb.preferences.plist

[loaded] com.apple.smbd.plist

[loaded] com.apple.softwareupdate_download_service.plist

[loaded] com.apple.softwareupdate_firstrun_tasks.plist

[killed] com.apple.softwareupdated.plist

[loaded] com.apple.speech.speechsynthesisd.plist

[running] com.apple.spindump.plist

[loaded] com.apple.statd.notify.plist

[loaded] com.apple.storagekitd.plist

[loaded] com.apple.storeaccountd.daemon.plist

[loaded] com.apple.storeagent.daemon.plist

[loaded] com.apple.storeassetd.daemon.plist

[loaded] com.apple.storedownloadd.daemon.plist

[loaded] com.apple.storereceiptinstaller.plist

[loaded] com.apple.suhelperd.plist

[running] com.apple.symptomsd.plist

[loaded] com.apple.sysdiagnose.plist

[running] com.apple.syslogd.plist

[running] com.apple.sysmond.plist

[loaded] com.apple.system_installd.plist

[loaded] com.apple.systemkeychain.plist

[loaded] com.apple.systempreferences.installer.plist

[loaded] com.apple.systemstats.analysis.plist

[loaded] com.apple.systemstats.daily.plist

[running] com.apple.systemstatsd.plist

[loaded] com.apple.taskgated-helper.plist

[running] com.apple.taskgated.plist

[running] com.apple.tccd.system.plist

[loaded] com.apple.thermald.plist

[loaded] com.apple.trustd.plist

[loaded] com.apple.ucupdate.plist

[loaded] com.apple.uninstalld.plist

[loaded] com.apple.unmountassistant.sysagent.plist

[loaded] com.apple.updateEFIDesktopPicture.plist

[running] com.apple.usbd.plist

[running] com.apple.usbmuxd.plist

[loaded] com.apple.uucp.plist

[loaded] com.apple.var-db-dslocal-backup.plist

[loaded] com.apple.vsdbutil.plist

[running] com.apple.warmd.plist

[running] com.apple.watchdogd.plist

[killed] com.apple.wdhelper.plist

[loaded] com.apple.wifid.plist

[running] com.apple.wirelessproxd.plist

[loaded] com.apple.wwand.plist

[loaded] com.apple.xpc.smd.plist

[loaded] com.apple.xpc.uscwoap.plist

[loaded] com.apple.xsan.plist

[loaded] com.apple.xsandaily.plist

[loaded] com.apple.xscertadmin.plist

[loaded] com.apple.xscertd-helper.plist

[loaded] com.apple.xscertd.plist

[loaded] com.vix.cron.plist

[loaded] exec.plist

[loaded] finger.plist

[loaded] ftp.plist

[loaded] login.plist

[loaded] ntalk.plist

[loaded] org.apache.httpd.plist - No signature!

[loaded] org.cups.cups-lpd.plist

[running] org.cups.cupsd.plist - Invalid signature!

[loaded] org.net-snmp.snmpd.plist - No signature!

[running] org.ntp.ntpd.plist - No signature!

[loaded] org.openldap.slapd.plist

[loaded] org.postfix.master.plist

[loaded] org.postfix.newaliases.plist - No signature!

[loaded] shell.plist

[loaded] ssh.plist - No signature!

[loaded] telnet.plist

[loaded] tftp.plist

6 processes killed due to insufficient RAM


Launch Agents: (What does this mean?)

[running] HWPortCfg.plist [Click for support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[loaded] ouc.plist [Click for support]


Launch Daemons: (What does this mean?)

[loaded] com.adobe.ARMDC.Communicator.plist [Click for support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]

[failed] com.adobe.fpsaud.plist [Click for support]

[loaded] com.apple.installer.osmessagetracing.plist

[loaded] com.google.keystone.daemon.plist [Click for support]

[running] com.huawei.mbbservice.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]


User Launch Agents: (What does this mean?)

[failed] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.divx.agent.postinstall.plist [Click for support]

[failed] com.facebook.videochat.[redacted].plist [Click for support]


User Login Items: (What does this mean?)

AdobeResourceSynchronizer UNKNOWN (missing value)


Other Apps: (What does this mean?)

[killed] com.apple.AccountPolicyHelper

[running] com.apple.AddressBook.ContactsAccountsService

[killed] com.apple.AmbientDisplayAgent

[loaded] com.apple.BKAgentService

[killed] com.apple.CharacterPicker.FileService

[killed] com.apple.CloudPhotosConfiguration

[running] com.apple.CodeSigningHelper

[running] com.apple.DataDetectorsDynamicData

[loaded] com.apple.DictionaryServiceHelper

[loaded] com.apple.DownloadFolderImporter

[loaded] com.apple.FCiCloudPrefUpdater

[loaded] com.apple.IASUtilities.IASCloudConfigHelper

[running] com.apple.ImageCaptureExtension2.18912

[running] com.apple.InputMethodKit.TextReplacementService

[loaded] com.apple.Localization.SetDefaultsService

[loaded] com.apple.MailServiceAgent

[loaded] com.apple.NotesMigratorService

[running] com.apple.PTPCamera.93472.019D8ED8-165D-4AAF-88B0-5CC336882599

[running] com.apple.PerformanceAnalysis.animationperfd

[loaded] com.apple.Safari.10592

[loaded] com.apple.SpeechRecognitionCore.brokerd

[killed] com.apple.ViewBridgeAuxiliary

[loaded] com.apple.accounts.dom

[loaded] com.apple.appkit.xpc.sandboxedServiceRunner

[running] com.apple.authd

[killed] com.apple.cmio.registerassistantservice

[loaded] com.apple.facebook.xpc

[running] com.apple.geod

[loaded] com.apple.gssd.DE000000-A086-0100-0000-000000000000

[running] com.apple.hiservices-xpcservice

[loaded] com.apple.iBooksX-SecureUserDefaults

[running] com.apple.iCloudHelper

[running] com.apple.imdpersistence.IMDPersistenceAgent

[loaded] com.apple.iokit.IOServiceAuthorizeAgent

[loaded] com.apple.iokit.ioserviceauthorized

[running] com.apple.lakitu

[loaded] com.apple.linkedin.xpc

[running] com.apple.mail.55712

[running] com.apple.mdworker.32bit.01000000-0000-0000-0000-000000000000

[loaded] com.apple.mdworker.32bit.02000000-0000-0000-0000-000000000000

[loaded] com.apple.mdworker.mail.01000000-0000-0000-0000-000000000000

[loaded] com.apple.mdworker.mail.02000000-0000-0000-0000-000000000000

[loaded] com.apple.mdworker.mail.03000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.mail.04000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.shared.01000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.shared.02000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.shared.03000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.single.01000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.single.02000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.single.03000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.single.04000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.single.05000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.single.06000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.single.07000000-0000-0000-0000-000000000000

[running] com.apple.mdworker.single.08000000-0000-0000-0000-000000000000

[loaded] com.apple.messages.BuddyPictureService

[running] com.apple.sbd

[loaded] com.apple.security.XPCKeychainSandboxCheck

[loaded] com.apple.security.XPCTimeStampingService

[loaded] com.apple.security.agent.login.00000000-0000-0000-0000-0000000186A7

[loaded] com.apple.security.authhost.00000000-0000-0000-0000-0000000186A7

[loaded] com.apple.sharekit.EntitlementsHelper

[killed] com.apple.systemadministration.writeconfig

[loaded] com.apple.tencentweibo.xpc

[loaded] com.apple.tonelibraryd

[loaded] com.apple.twitter.xpc

[loaded] com.apple.weibo.xpc

[running] com.apple.xpc.launchd.oneshot.0x10000001.Safari

[running] com.apple.xpc.launchd.oneshot.0x10000006.AppleSpell

[running] com.apple.xpc.launchd.oneshot.0x10000009.EtreCheck

[running] jp.co.canon.cijscannerregister.94112


Internet Plug-ins: (What does this mean?)

o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Click for support]

Default Browser: Version: 601 - SDK 10.11

Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Click for support]

AdobePDFViewerNPAPI: Version: 15.009.20077 - SDK 10.8 [Click for support]

FlashPlayer-10.6: Version: Unknown

Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: Unknown Cannot contact Adobe

googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

AdobePDFViewer: Version: 15.009.20077 - SDK 10.8 [Click for support]

GarminGpsControl: Version: 4.0.2.6 Beta - SDK 10.6 [Click for support]

SharePointBrowserPlugin: Version: 14.5.5 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 65 build 17 Check version


User internet Plug-ins: (What does this mean?)

WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

Picasa: Version: 1.0 [Click for support]

Google Earth Web Plug-in: Version: 6.2 [Click for support]

RealPlayer Plugin: Version: Unknown [Click for support]


Safari Extensions: (What does this mean?)

Video Converter


3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]

Paragon NTFS for Mac ® OS X [Click for support]


Time Machine: (What does this mean?)

Time Machine not configured!


Top Processes by CPU: (What does this mean?)

7% mdworker(17)

7% WindowServer

5% ps

1% kernel_task

0% fontd


Top Processes by Memory: (What does this mean?)

532 MB kernel_task

356 MB mdworker(17)

307 MB com.apple.WebKit.WebContent(4)

111 MB Mail

78 MB QuickLookSatellite(3)


Virtual Memory Information: (What does this mean?)

74 MB Free RAM

3.92 GB Used RAM (550 MB Cached)

192 MB Swap Used


Diagnostics Information: (What does this mean?)

Dec 28, 2015, 06:28:43 PM /Library/Logs/DiagnosticReports/Finder_2015-12-28-182843_[redacted].hang

Dec 28, 2015, 03:25:41 PM /Library/Logs/DiagnosticReports/Disk Utility_2015-12-28-152541_[redacted].hang

Dec 28, 2015, 03:25:21 PM /Library/Logs/DiagnosticReports/Mail_2015-12-28-152521_[redacted].hang

Dec 28, 2015, 03:25:21 PM /Library/Logs/DiagnosticReports/Messages_2015-12-28-152521_[redacted].hang

Dec 28, 2015, 03:11:01 PM Self test - passed

Dec 26, 2015, 09:49:16 PM ~/Library/Logs/DiagnosticReports/RdrCEF helper_2015-12-26-214916_[redacted].crash

Dec 26, 2015, 11:14:04 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-26-111404_[ redacted].cpu_resource.diag [Click for details]

Dec 17, 2015, 07:50:37 PM /Library/Logs/DiagnosticReports/Kernel_2015-12-17-195037_[redacted].panic [Click for details]

Dec 13, 2015, 04:32:46 PM /Library/Logs/DiagnosticReports/Kernel_2015-12-13-163246_[redacted].panic [Click for details]

Nov 23, 2015, 01:51:40 PM /Library/Logs/DiagnosticReports/Kernel_2015-11-23-135140_[redacted].panic [Click for details]

Dec 28, 2015 7:50 AM in response to VLSubbu

Dec 17, 2015, 07:50:37 PM /Library/Logs/DiagnosticReports/Kernel_2015-12-17-195037_[redacted].panic [Click for details]

Dec 13, 2015, 04:32:46 PM /Library/Logs/DiagnosticReports/Kernel_2015-12-13-163246_[redacted].panic [Click for details]

Nov 23, 2015, 01:51:40 PM /Library/Logs/DiagnosticReports/Kernel_2015-11-23-135140_[redacted].panic [Click for details]

You should post the panic report

Kernel Panic reports

<http://support.apple.com/kb/ht2546>

<https://support.apple.com/en-us/HT201753>


When you are having this problem, what happens if you boot into Safe mode?

<http://support.apple.com/kb/ht1564>

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The bootup process is not completing and system keeps rebooting

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