VLSubbu

Q: The bootup process is not completing and system keeps rebooting

Since the time, my system was upgraded to El Capitan, I have a problem with starting the system. The login screen has horizontal lines. The system doesn't boot properly and starts rebooting before completing the boot up process. After 10 or 15 retries the system starts. Only when the login screen appears without these lines, I know the system will start. Once it starts, suddenly the screen freezes and the system too freezes.  This typically happens when I try to open a big Powerpoint file or Adobe Acrobat file. Or the screen shifts to the right and the screen freezes and I have not choice other than to reboot the system.

 

The service centre personal stated that it is a display driver problem and updated it. But it is still the same problem. What could be issue and how to resolve it?

 

Thanks

Subbu

MacBook Pro, OS X El Capitan (10.11.2)

Posted on Dec 28, 2015 12:44 AM

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Q: The bootup process is not completing and system keeps rebooting

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  • Helpful answers

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Dec 28, 2015 4:00 AM in response to VLSubbu
    Level 9 (52,759 points)
    Mac OS X
    Dec 28, 2015 4:00 AM in response to VLSubbu

    Download and post an Etrecheck report;

     

    http://www.etresoft.com/etrecheck

     

    Ciao.

  • by VLSubbu,

    VLSubbu VLSubbu Dec 28, 2015 5:15 AM in response to OGELTHORPE
    Level 1 (0 points)
    Dec 28, 2015 5:15 AM in response to OGELTHORPE

    Dear Oglethorpe,

     

    Thank you so much for your quick response. The results from Etresoft is produced below. Thanks.

     

    EtreCheck version: 2.6.6 (226)

    Report generated 28/12/15, 18:35

    Runtime 6:56

    Download EtreCheck from http://etrecheck.com

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Ignore known Apple failures: Disabled

    Hide Apple tasks: Disabled

     

    Hardware Information: (What does this mean?)

        MacBook Pro (15-inch, Early 2011)

        [Click for Technical Specifications]

        [Click for User Guide]

        MacBook Pro - model: MacBookPro8,2

        1 2.2 GHz Intel Core i7 CPU: 4-core

        4 GB RAM Upgradeable

        [Click for upgrade instructions]

            BANK 0/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 669 - SN = D863033R10XDGDLBN

     

    Video Information: (What does this mean?)

        Intel HD Graphics 3000

            Color LCD 1440 x 900

        AMD Radeon HD 6750M - VRAM: 1024 MB

     

    System Software: (What does this mean?)

        OS X El Capitan 10.11.1 (15B42) - Time since boot: about 3 hours

     

    Disk Information: (What does this mean?)

        TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 748.93 GB (388.23 GB free)

                Encrypted AES-XTS Unlocked

                Core Storage: disk0s2 749.30 GB Online

     

        MATSHITADVD-R   UJ-898   ()

     

    USB Information: (What does this mean?)

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. iPhone

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. BRCM2070 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information: (What does this mean?)

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: (What does this mean?)

        Mac App Store and identified developers

     

    Kernel Extensions: (What does this mean?)

            /Library/Extensions/HuaweiDataCardDriver_10_9.kext/Contents/PlugIns

        [not loaded]    com.MBB.driver.MBBACMData (5.01.01 - SDK 10.8) [Click for support]

        [not loaded]    com.MBB.driver.MBBActivateDriver (5.01.00 - SDK 10.8) [Click for support]

        [not loaded]    com.MBB.driver.MBBEthernetData (5.01.01 - SDK 10.8) [Click for support]

     

            ~/Library/Services/ToastIt.service/Contents/MacOS

        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]

     

    Startup Items: (What does this mean?)

        HWNetMgr: Path: /Library/StartupItems/HWNetMgr

        Startup items are obsolete in OS X Yosemite

     

    System Launch Agents: (What does this mean?)

        [loaded]    com.apple.AOSHeartbeat.plist

        [loaded]    com.apple.AOSPushRelay.plist

        [loaded]    com.apple.AddressBook.AssistantService.plist

        [loaded]    com.apple.AddressBook.SourceSync.plist

        [loaded]    com.apple.AddressBook.abd.plist

        [running]    com.apple.AirPlayUIAgent.plist

        [loaded]    com.apple.AirPortBaseStationAgent.plist

        [loaded]    com.apple.AppleGraphicsWarning.plist

        [loaded]    com.apple.AskPermissionUI.plist

        [running]    com.apple.AssetCacheLocatorService.plist

        [loaded]    com.apple.AssistiveControl.plist

        [loaded]    com.apple.BezelUI.plist

        [running]    com.apple.CalendarAgent.plist

        [running]    com.apple.CallHistoryPluginHelper.plist

        [running]    com.apple.CallHistorySyncHelper.plist

        [loaded]    com.apple.CommCenter-osx.plist

        [loaded]    com.apple.ContainerRepairAgent.plist

        [loaded]    com.apple.CoreAuthentication.daemon.plist

        [loaded]    com.apple.CoreLocationAgent.plist

        [loaded]    com.apple.CoreRAIDAgent.plist

        [loaded]    com.apple.DiagnosticReportCleanup.plist

        [loaded]    com.apple.DictationIM.plist

        [loaded]    com.apple.DiskArbitrationAgent.plist

        [running]    com.apple.Dock.plist

        [running]    com.apple.EscrowSecurityAlert.plist

        [loaded]    com.apple.FTCleanup.plist

        [loaded]    com.apple.FileStatsAgent.plist

        [loaded]    com.apple.FileSyncAgent.PHD.plist

        [loaded]    com.apple.FilesystemUI.plist

        [running]    com.apple.Finder.plist

        [killed]    com.apple.FolderActionsDispatcher.plist

        [loaded]    com.apple.FollowUpUI.plist

        [loaded]    com.apple.FontRegistryUIAgent.plist

        [loaded]    com.apple.FontValidator.plist

        [loaded]    com.apple.FontValidatorConduit.plist

        [loaded]    com.apple.FontWorker.plist

        [loaded]    com.apple.IMLoggingAgent.plist

        [loaded]    com.apple.MRTa.plist - Invalid signature!

        [loaded]    com.apple.ManagedClientAgent.agent.plist

        [loaded]    com.apple.ManagedClientAgent.enrollagent.plist

        [killed]    com.apple.Maps.pushdaemon.plist

        [loaded]    com.apple.NetworkDiagnostics.plist

        [loaded]    com.apple.PCIESlotCheck.plist

        [loaded]    com.apple.PackageKit.InstallStatus.plist

        [loaded]    com.apple.PhotoLibraryMigrationUtility.XPC.plist

        [loaded]    com.apple.PubSub.Agent.plist

        [loaded]    com.apple.RemoteDesktop.plist

        [loaded]    com.apple.ReportCrash.Self.plist

        [loaded]    com.apple.ReportCrash.plist

        [loaded]    com.apple.ReportGPURestart.plist

        [loaded]    com.apple.ReportPanic.plist

        [loaded]    com.apple.SSInvitationAgent.plist

        [killed]    com.apple.Safari.SafeBrowsing.Service.plist

        [killed]    com.apple.SafariCloudHistoryPushAgent.plist

        [killed]    com.apple.SafariNotificationAgent.plist

        [loaded]    com.apple.SafariPlugInUpdateNotifier.plist

        [loaded]    com.apple.ScreenReaderUIServer.plist

        [running]    com.apple.SocialPushAgent.plist

        [running]    com.apple.Spotlight.plist

        [running]    com.apple.SystemUIServer.plist

        [loaded]    com.apple.TMHelperAgent.SetupOffer.plist

        [loaded]    com.apple.TMHelperAgent.plist

        [loaded]    com.apple.TrustEvaluationAgent.plist

        [loaded]    com.apple.USBAgent.plist

        [running]    com.apple.UserEventAgent-Aqua.plist

        [loaded]    com.apple.UserEventAgent-LoginWindow.plist

        [loaded]    com.apple.UserNotificationCenterAgent-LoginWindow.plist

        [loaded]    com.apple.UserNotificationCenterAgent.plist

        [loaded]    com.apple.VoiceOver.plist

        [loaded]    com.apple.WebKit.PluginAgent.plist

        [loaded]    com.apple.ZoomWindow.plist

        [running]    com.apple.accountsd.plist

        [running]    com.apple.akd.plist

        [loaded]    com.apple.alf.useragent.plist

        [loaded]    com.apple.aos.migrate.plist

        [loaded]    com.apple.appleseed.seedusaged.plist

        [loaded]    com.apple.appsleepd.plist

        [loaded]    com.apple.appstoreupdateagent.plist

        [loaded]    com.apple.apsctl.plist

        [running]    com.apple.askpermissiond.plist

        [loaded]    com.apple.assistant_service.plist

        [loaded]    com.apple.assistantd.plist

        [running]    com.apple.bird.plist

        [loaded]    com.apple.bluetoothUIServer.plist

        [loaded]    com.apple.btsa.plist

        [killed]    com.apple.cdpd.plist

        [loaded]    com.apple.cfnetwork.AuthBrokerAgent.plist

        [loaded]    com.apple.cfnetwork.cfnetworkagent.plist

        [running]    com.apple.cfprefsd.xpc.agent.plist

        [running]    com.apple.cloudd.plist

        [loaded]    com.apple.cloudfamilyrestrictionsd-mac.plist

        [loaded]    com.apple.cloudpaird.plist

        [killed]    com.apple.cloudphotosd.plist

        [running]    com.apple.cmfsyncagent.plist

        [loaded]    com.apple.coredata.externalrecordswriter.plist

        [running]    com.apple.coreservices.appleid.authentication.plist

        [loaded]    com.apple.coreservices.lsactivity.plist

        [running]    com.apple.coreservices.sharedfilelistd.plist

        [loaded]    com.apple.coreservices.uiagent.plist

        [loaded]    com.apple.csuseragent.plist

        [loaded]    com.apple.ctkd.plist

        [loaded]    com.apple.cvmsCompAgent3600_i386.plist

        [loaded]    com.apple.cvmsCompAgent3600_i386_1.plist

        [loaded]    com.apple.cvmsCompAgent3600_x86_64.plist

        [loaded]    com.apple.cvmsCompAgent3600_x86_64_1.plist

        [loaded]    com.apple.cvmsCompAgentLegacy_i386.plist

        [loaded]    com.apple.cvmsCompAgentLegacy_i386_1.plist

        [loaded]    com.apple.cvmsCompAgentLegacy_x86_64.plist

        [loaded]    com.apple.cvmsCompAgentLegacy_x86_64_1.plist

        [loaded]    com.apple.cvmsCompAgent_i386.plist

        [loaded]    com.apple.cvmsCompAgent_i386_1.plist

        [loaded]    com.apple.cvmsCompAgent_x86_64.plist

        [running]    com.apple.cvmsCompAgent_x86_64_1.plist

        [running]    com.apple.diagnostics_agent.plist

        [running]    com.apple.distnoted.xpc.agent.plist

        [loaded]    com.apple.dt.CommandLineTools.installondemand.plist

        [loaded]    com.apple.familycircled.plist

        [loaded]    com.apple.familycontrols.useragent.plist

        [loaded]    com.apple.familynotificationd.plist

        [loaded]    com.apple.findmymacmessenger.plist

        [killed]    com.apple.followupd.plist

        [running]    com.apple.fontd.useragent.plist

        [killed]    com.apple.gamed.plist

        [loaded]    com.apple.helpd.plist

        [loaded]    com.apple.iCloudUserNotifications.plist

        [running]    com.apple.icdd.plist

        [loaded]    com.apple.icloud.findmydeviced.findmydevice-user-agent.plist

        [killed]    com.apple.icloud.fmfd.plist

        [running]    com.apple.iconservices.iconservicesagent.plist

        [running]    com.apple.identityservicesd.plist

        [loaded]    com.apple.idsremoteurlconnectionagent.plist

        [running]    com.apple.imagent.plist

        [loaded]    com.apple.imavagent.plist

        [loaded]    com.apple.imklaunchagent.plist

        [loaded]    com.apple.imtransferagent.plist

        [loaded]    com.apple.installandsetup.migrationhelper.user.plist

        [loaded]    com.apple.installd.user.plist

        [loaded]    com.apple.isst.plist

        [loaded]    com.apple.java.InstallOnDemand.plist - Invalid signature!

        [loaded]    com.apple.java.updateSharing.plist

        [running]    com.apple.lateragent.plist

        [loaded]    com.apple.locationmenu.plist

        [running]    com.apple.lsd.plist

        [loaded]    com.apple.maspushagent.plist

        [loaded]    com.apple.mbbackgrounduseragent.plist

        [loaded]    com.apple.mbfloagent.plist

        [loaded]    com.apple.mbuseragent.plist

        [loaded]    com.apple.mdmclient.agent.plist

        [loaded]    com.apple.mdworker.32bit.plist

        [running]    com.apple.mdworker.bundles.plist

        [loaded]    com.apple.mdworker.isolation.plist

        [loaded]    com.apple.mdworker.lsb.plist

        [loaded]    com.apple.mdworker.mail.plist

        [loaded]    com.apple.mdworker.shared.plist

        [loaded]    com.apple.mdworker.single.plist

        [running]    com.apple.mdworker.sizing.plist

        [running]    com.apple.metadata.SpotlightNetHelper.plist

        [loaded]    com.apple.metadata.mdbulkimport.plist

        [running]    com.apple.metadata.mdflagwriter.plist

        [loaded]    com.apple.metadata.mdwrite.plist

        [loaded]    com.apple.midiserver.plist

        [loaded]    com.apple.navd.plist

        [loaded]    com.apple.neagent.plist

        [loaded]    com.apple.netauth.user.auth.plist

        [loaded]    com.apple.netauth.user.gui.plist

        [running]    com.apple.noticeboard.agent.plist

        [running]    com.apple.notificationcenterui.plist

        [running]    com.apple.nsurlsessiond.plist

        [running]    com.apple.nsurlstoraged.plist

        [loaded]    com.apple.parentalcontrols.check.plist

        [running]    com.apple.pboard.plist

        [running]    com.apple.pbs.plist

        [killed]    com.apple.photolibraryd.plist

        [loaded]    com.apple.pictd.plist

        [running]    com.apple.pluginkit.pkd.plist

        [loaded]    com.apple.pluginkit.pkreporter.plist

        [loaded]    com.apple.powerchime.plist

        [killed]    com.apple.printtool.agent.plist

        [loaded]    com.apple.printuitool.agent.plist

        [loaded]    com.apple.quicklook.32bit.plist

        [loaded]    com.apple.quicklook.config.plist

        [running]    com.apple.quicklook.plist

        [loaded]    com.apple.quicklook.ui.helper.plist

        [loaded]    com.apple.rcd.plist

        [running]    com.apple.recentsd.plist

        [running]    com.apple.reversetemplated.plist

        [running]    com.apple.rtcreportingd.plist

        [loaded]    com.apple.safaridavclient.plist

        [running]    com.apple.scopedbookmarkagent.xpc.plist

        [loaded]    com.apple.screensharing.MessagesAgent.plist

        [loaded]    com.apple.screensharing.agent.plist

        [loaded]    com.apple.scrod.plist

        [running]    com.apple.secd.plist

        [running]    com.apple.secinitd.plist

        [loaded]    com.apple.security.DiskUnmountWatcher.plist

        [loaded]    com.apple.security.agent.plist

        [running]    com.apple.security.cloudkeychainproxy.plist

        [loaded]    com.apple.security.idskeychainsyncingproxy.plist

        [running]    com.apple.security.keychain-circle-notification.plist

        [running]    com.apple.sharingd.plist

        [running]    com.apple.soagent.plist

        [loaded]    com.apple.softwareupdate_notify_agent.plist

        [loaded]    com.apple.speech.speechdatainstallerd.plist

        [loaded]    com.apple.speech.speechsynthesisd.plist

        [loaded]    com.apple.speech.synthesisserver.plist

        [running]    com.apple.spindump_agent.plist

        [running]    com.apple.spotlight.IndexAgent.plist

        [running]    com.apple.storeaccountd.plist

        [running]    com.apple.storeassetd.plist

        [running]    com.apple.storedownloadd.plist

        [loaded]    com.apple.storeinappd.plist

        [running]    com.apple.storelegacy.plist

        [loaded]    com.apple.storeuid.plist

        [running]    com.apple.suggestd.plist

        [running]    com.apple.swcd.plist

        [running]    com.apple.syncdefaultsd.plist

        [loaded]    com.apple.syncservices.SyncServer.plist

        [loaded]    com.apple.syncservices.uihandler.plist

        [loaded]    com.apple.systemprofiler.plist

        [loaded]    com.apple.talagent.plist

        [running]    com.apple.tccd.plist

        [killed]    com.apple.telephonyutilities.callservicesd.plist

        [loaded]    com.apple.thermaltrap.plist

        [loaded]    com.apple.tiswitcher.plist

        [loaded]    com.apple.trustd.agent.plist

        [loaded]    com.apple.universalaccessAuthWarn.plist

        [loaded]    com.apple.universalaccesscontrol.plist

        [loaded]    com.apple.universalaccessd.plist

        [loaded]    com.apple.unmountassistant.useragent.plist

        [running]    com.apple.usernoted.plist

        [loaded]    com.apple.warmd_agent.plist

        [loaded]    com.apple.webinspectord.plist

        [running]    com.apple.wifi.WiFiAgent.plist

        [loaded]    com.apple.xpc.loginitemregisterd.plist

        [loaded]    com.apple.xpc.otherbsd.plist

        [loaded]    org.openbsd.ssh-agent.plist

        13 processes killed due to insufficient RAM

     

    System Launch Daemons: (What does this mean?)

        [loaded]    bootps.plist

        [running]    com.apple.AirPlayXPCHelper.plist

        [loaded]    com.apple.AppleFileServer.plist

        [running]    com.apple.AssetCacheLocatorService.plist

        [loaded]    com.apple.CommCenterRootHelper.plist

        [loaded]    com.apple.CoreRAID.plist

        [running]    com.apple.CrashReporterSupportHelper.plist

        [loaded]    com.apple.DesktopServicesHelper.plist

        [loaded]    com.apple.DumpGPURestart.plist

        [loaded]    com.apple.DumpPanic.plist

        [running]    com.apple.FileCoordination.plist

        [loaded]    com.apple.FileSyncAgent.sshd.plist - No signature!

        [loaded]    com.apple.FontWorker.plist

        [loaded]    com.apple.GSSCred.plist

        [loaded]    com.apple.GameController.gamecontrollerd.plist

        [loaded]    com.apple.IFCStart.plist

        [loaded]    com.apple.IOAccelMemoryInfoCollector.plist

        [loaded]    com.apple.IOBluetoothUSBDFU.plist

        [loaded]    com.apple.Kerberos.digest-service.plist

        [loaded]    com.apple.Kerberos.kadmind.plist

        [loaded]    com.apple.Kerberos.kcm.plist

        [running]    com.apple.Kerberos.kdc.plist

        [loaded]    com.apple.Kerberos.kpasswdd.plist

        [running]    com.apple.KernelEventAgent.plist

        [loaded]    com.apple.MRTd.plist - Invalid signature!

        [loaded]    com.apple.ManagedClient.cloudconfigurationd.plist

        [loaded]    com.apple.ManagedClient.enroll.plist

        [loaded]    com.apple.ManagedClient.plist

        [loaded]    com.apple.ManagedClient.startup.plist

        [running]    com.apple.MobileFileIntegrity.plist

        [loaded]    com.apple.NetBootClientStatus.plist

        [loaded]    com.apple.NetworkDiagnostics.plist

        [loaded]    com.apple.NetworkLinkConditioner.plist

        [loaded]    com.apple.NetworkSharing.plist

        [loaded]    com.apple.ODSAgent.plist

        [loaded]    com.apple.PCIELaneConfigTool.plist

        [loaded]    com.apple.PasswordService.plist

        [loaded]    com.apple.RFBEventHelper.plist

        [loaded]    com.apple.RemoteDesktop.PrivilegeProxy.plist

        [loaded]    com.apple.ReportCrash.Root.plist

        [loaded]    com.apple.ReportPanicService.plist

        [loaded]    com.apple.SCHelper.plist

        [running]    com.apple.SubmitDiagInfo.plist

        [running]    com.apple.TMCacheDelete.plist

        [loaded]    com.apple.TrustEvaluationAgent.system.plist

        [running]    com.apple.UserEventAgent-System.plist

        [loaded]    com.apple.UserNotificationCenter.plist

        [running]    com.apple.WindowServer.plist

        [loaded]    com.apple.WirelessRadioManagerd-osx.plist

        [loaded]    com.apple.afpfs_afpLoad.plist

        [loaded]    com.apple.afpfs_checkafp.plist

        [loaded]    com.apple.airplaydiagnostics.server.mac.plist - /AppleInternal/Applications/AirPlayDiagnostics.app/Contents/Resources/AirPlayDi agnosticsServer: Executable not found!

        [loaded]    com.apple.airport.wps.plist

        [running]    com.apple.airportd.plist

        [running]    com.apple.akd.plist

        [loaded]    com.apple.alf.agent.plist

        [loaded]    com.apple.appleseed.fbahelperd.plist

        [loaded]    com.apple.applessdstatistics.plist

        [running]    com.apple.apsd.plist

        [running]    com.apple.aslmanager.plist

        [loaded]    com.apple.atrun.plist

        [running]    com.apple.audio.coreaudiod.plist

        [running]    com.apple.audio.systemsoundserverd.plist

        [loaded]    com.apple.auditd.plist

        [running]    com.apple.autofsd.plist

        [loaded]    com.apple.automountd.plist

        [loaded]    com.apple.avbdeviced.plist

        [loaded]    com.apple.awacsd.plist

        [running]    com.apple.awdd.plist

        [loaded]    com.apple.backupd-auto.plist

        [loaded]    com.apple.backupd.plist

        [running]    com.apple.blued.plist

        [loaded]    com.apple.bluetoothReporter.plist

        [loaded]    com.apple.bluetoothaudiod.plist

        [loaded]    com.apple.bnepd.plist

        [loaded]    com.apple.bsd.dirhelper.plist

        [running]    com.apple.cache_delete.plist

        [running]    com.apple.cfprefsd.xpc.daemon.plist

        [loaded]    com.apple.cloudfamilyrestrictionsd-mac.plist

        [loaded]    com.apple.cmio.AVCAssistant.plist

        [loaded]    com.apple.cmio.AppleCameraAssistant.plist

        [loaded]    com.apple.cmio.IIDCVideoAssistant.plist

        [running]    com.apple.cmio.VDCAssistant.plist

        [loaded]    com.apple.cmio.iOSScreenCaptureAssistant.plist

        [loaded]    com.apple.colorsyncd.plist

        [loaded]    com.apple.comsat.plist

        [running]    com.apple.configd.plist

        [loaded]    com.apple.configureLocalKDC.plist - No signature!

        [loaded]    com.apple.corecaptured.plist

        [running]    com.apple.coreduetd.osx.plist

        [running]    com.apple.coreservices.appleevents.plist

        [loaded]    com.apple.coreservices.appleid.passwordcheck.plist

        [running]    com.apple.coreservices.launchservicesd.plist

        [running]    com.apple.coreservices.sharedfilelistd.plist

        [running]    com.apple.coreservicesd.plist

        [running]    com.apple.corestorage.corestoraged.plist

        [loaded]    com.apple.corestorage.corestoragehelperd.plist

        [running]    com.apple.coresymbolicationd.plist

        [loaded]    com.apple.csrutil.report.plist

        [loaded]    com.apple.ctkd.plist

        [running]    com.apple.cvmsServ.plist

        [loaded]    com.apple.diagnostic.uuidpathd.plist

        [running]    com.apple.diagnosticd.plist

        [running]    com.apple.diskarbitrationd.plist

        [loaded]    com.apple.diskmanagementd.plist

        [loaded]    com.apple.diskmanagementstartup.plist

        [loaded]    com.apple.displaypolicyd.plist

        [running]    com.apple.distnoted.xpc.daemon.plist

        [loaded]    com.apple.dnsextd.plist

        [loaded]    com.apple.dpaudiothru.plist

        [loaded]    com.apple.dpd.plist

        [loaded]    com.apple.dspluginhelperd.plist

        [loaded]    com.apple.dvdplayback.setregion.plist

        [loaded]    com.apple.dynamic_pager.plist

        [loaded]    com.apple.eapolcfg_auth.plist

        [loaded]    com.apple.efax.plist - No signature!

        [loaded]    com.apple.efilogin-helper.plist

        [loaded]    com.apple.emlog.plist - No signature!

        [loaded]    com.apple.emond.aslmanager.plist

        [loaded]    com.apple.emond.plist

        [loaded]    com.apple.eppc.plist

        [loaded]    com.apple.familycontrols.plist

        [killed]    com.apple.findmymac.plist

        [loaded]    com.apple.findmymacmessenger.plist

        [loaded]    com.apple.firmwaresyncd.plist

        [running]    com.apple.fontd.plist

        [loaded]    com.apple.fontmover.plist

        [running]    com.apple.fseventsd.plist

        [loaded]    com.apple.ftp-proxy.plist

        [loaded]    com.apple.getty.plist

        [loaded]    com.apple.gkreport.plist - No signature!

        [loaded]    com.apple.gssd.plist

        [loaded]    com.apple.hdiejectd.plist

        [running]    com.apple.hidd.plist

        [running]    com.apple.icloud.findmydeviced.plist

        [running]    com.apple.iconservices.iconservicesagent.plist

        [running]    com.apple.iconservices.iconservicesd.plist

        [killed]    com.apple.ifdreader.plist

        [loaded]    com.apple.installandsetup.systemmigrationd.plist

        [running]    com.apple.installd.plist

        [loaded]    com.apple.installer.osmessagetracing.plist

        [loaded]    com.apple.kcproxy.plist

        [loaded]    com.apple.kdumpd.plist

        [running]    com.apple.kextd.plist

        [loaded]    com.apple.kuncd.plist

        [loaded]    com.apple.locate.plist - No signature!

        [running]    com.apple.locationd.plist

        [loaded]    com.apple.lockd.plist

        [failed]    com.apple.logd.plist [Click for details]

        [running]    com.apple.logind.plist

        [loaded]    com.apple.loginwindow.LFVTracer.plist

        [running]    com.apple.loginwindow.plist

        [loaded]    com.apple.logkextloadsd.plist

        [running]    com.apple.lsd.plist

        [running]    com.apple.mDNSResponder.plist

        [loaded]    com.apple.mDNSResponderHelper.plist

        [loaded]    com.apple.mbsystemadministration.plist

        [loaded]    com.apple.mbusertrampoline.plist

        [loaded]    com.apple.mdmclient.daemon.plist

        [loaded]    com.apple.mdmclient.daemon.runatboot.plist

        [running]    com.apple.metadata.mds.index.plist

        [running]    com.apple.metadata.mds.plist

        [loaded]    com.apple.metadata.mds.scan.plist

        [loaded]    com.apple.metadata.mds.spindump.plist

        [loaded]    com.apple.msrpc.echosvc.plist

        [loaded]    com.apple.msrpc.lsarpc.plist

        [loaded]    com.apple.msrpc.mdssvc.plist

        [loaded]    com.apple.msrpc.netlogon.plist

        [loaded]    com.apple.msrpc.srvsvc.plist

        [loaded]    com.apple.msrpc.wkssvc.plist

        [loaded]    com.apple.mtmd.plist

        [loaded]    com.apple.mtmfs.plist

        [running]    com.apple.nehelper.plist

        [loaded]    com.apple.nesessionmanager.plist

        [loaded]    com.apple.netauth.sys.auth.plist

        [loaded]    com.apple.netauth.sys.gui.plist

        [loaded]    com.apple.netbiosd.plist

        [running]    com.apple.networkd.plist

        [running]    com.apple.networkd_privileged.plist

        [loaded]    com.apple.newsyslog.plist

        [loaded]    com.apple.nfsconf.plist

        [loaded]    com.apple.nfsd.plist

        [loaded]    com.apple.nis.ypbind.plist

        [loaded]    com.apple.noticeboard.state.plist

        [running]    com.apple.notifyd.plist

        [running]    com.apple.nsurlsessiond.plist

        [running]    com.apple.nsurlstoraged.plist

        [running]    com.apple.ocspd.plist

        [loaded]    com.apple.odproxyd.plist

        [running]    com.apple.opendirectoryd.plist

        [killed]    com.apple.periodic-daily.plist

        [loaded]    com.apple.periodic-monthly.plist

        [killed]    com.apple.periodic-weekly.plist

        [loaded]    com.apple.pfctl.plist

        [loaded]    com.apple.pfd.plist

        [loaded]    com.apple.platform.ptmd.plist

        [running]    com.apple.powerd.plist

        [loaded]    com.apple.powerd.swd.plist

        [loaded]    com.apple.preferences.timezone.admintool.plist

        [loaded]    com.apple.preferences.timezone.auto.plist

        [loaded]    com.apple.printtool.daemon.plist

        [loaded]    com.apple.racoon.plist

        [loaded]    com.apple.remotepairtool.plist

        [running]    com.apple.revisiond.plist

        [loaded]    com.apple.rootless.init.plist

        [loaded]    com.apple.rpcbind.plist

        [running]    com.apple.sandboxd.plist

        [loaded]    com.apple.screensharing.plist

        [loaded]    com.apple.scsid.plist

        [running]    com.apple.secinitd.plist

        [loaded]    com.apple.security.FDERecoveryAgent.plist

        [loaded]    com.apple.security.agent.login.plist

        [loaded]    com.apple.security.authhost.plist

        [running]    com.apple.security.syspolicy.plist

        [running]    com.apple.securityd.plist

        [running]    com.apple.securityd_service.plist

        [loaded]    com.apple.sessionlogoutd.plist

        [loaded]    com.apple.smb.preferences.plist

        [loaded]    com.apple.smbd.plist

        [loaded]    com.apple.softwareupdate_download_service.plist

        [loaded]    com.apple.softwareupdate_firstrun_tasks.plist

        [killed]    com.apple.softwareupdated.plist

        [loaded]    com.apple.speech.speechsynthesisd.plist

        [running]    com.apple.spindump.plist

        [loaded]    com.apple.statd.notify.plist

        [loaded]    com.apple.storagekitd.plist

        [loaded]    com.apple.storeaccountd.daemon.plist

        [loaded]    com.apple.storeagent.daemon.plist

        [loaded]    com.apple.storeassetd.daemon.plist

        [loaded]    com.apple.storedownloadd.daemon.plist

        [loaded]    com.apple.storereceiptinstaller.plist

        [loaded]    com.apple.suhelperd.plist

        [running]    com.apple.symptomsd.plist

        [loaded]    com.apple.sysdiagnose.plist

        [running]    com.apple.syslogd.plist

        [running]    com.apple.sysmond.plist

        [loaded]    com.apple.system_installd.plist

        [loaded]    com.apple.systemkeychain.plist

        [loaded]    com.apple.systempreferences.installer.plist

        [loaded]    com.apple.systemstats.analysis.plist

        [loaded]    com.apple.systemstats.daily.plist

        [running]    com.apple.systemstatsd.plist

        [loaded]    com.apple.taskgated-helper.plist

        [running]    com.apple.taskgated.plist

        [running]    com.apple.tccd.system.plist

        [loaded]    com.apple.thermald.plist

        [loaded]    com.apple.trustd.plist

        [loaded]    com.apple.ucupdate.plist

        [loaded]    com.apple.uninstalld.plist

        [loaded]    com.apple.unmountassistant.sysagent.plist

        [loaded]    com.apple.updateEFIDesktopPicture.plist

        [running]    com.apple.usbd.plist

        [running]    com.apple.usbmuxd.plist

        [loaded]    com.apple.uucp.plist

        [loaded]    com.apple.var-db-dslocal-backup.plist

        [loaded]    com.apple.vsdbutil.plist

        [running]    com.apple.warmd.plist

        [running]    com.apple.watchdogd.plist

        [killed]    com.apple.wdhelper.plist

        [loaded]    com.apple.wifid.plist

        [running]    com.apple.wirelessproxd.plist

        [loaded]    com.apple.wwand.plist

        [loaded]    com.apple.xpc.smd.plist

        [loaded]    com.apple.xpc.uscwoap.plist

        [loaded]    com.apple.xsan.plist

        [loaded]    com.apple.xsandaily.plist

        [loaded]    com.apple.xscertadmin.plist

        [loaded]    com.apple.xscertd-helper.plist

        [loaded]    com.apple.xscertd.plist

        [loaded]    com.vix.cron.plist

        [loaded]    exec.plist

        [loaded]    finger.plist

        [loaded]    ftp.plist

        [loaded]    login.plist

        [loaded]    ntalk.plist

        [loaded]    org.apache.httpd.plist - No signature!

        [loaded]    org.cups.cups-lpd.plist

        [running]    org.cups.cupsd.plist - Invalid signature!

        [loaded]    org.net-snmp.snmpd.plist - No signature!

        [running]    org.ntp.ntpd.plist - No signature!

        [loaded]    org.openldap.slapd.plist

        [loaded]    org.postfix.master.plist

        [loaded]    org.postfix.newaliases.plist - No signature!

        [loaded]    shell.plist

        [loaded]    ssh.plist - No signature!

        [loaded]    telnet.plist

        [loaded]    tftp.plist

        6 processes killed due to insufficient RAM

     

    Launch Agents: (What does this mean?)

        [running]    HWPortCfg.plist [Click for support]

        [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

        [loaded]    ouc.plist [Click for support]

     

    Launch Daemons: (What does this mean?)

        [loaded]    com.adobe.ARMDC.Communicator.plist [Click for support]

        [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]

        [failed]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.apple.installer.osmessagetracing.plist

        [loaded]    com.google.keystone.daemon.plist [Click for support]

        [running]    com.huawei.mbbservice.plist [Click for support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

     

    User Launch Agents: (What does this mean?)

        [failed]    com.adobe.ARM.[...].plist [Click for support]

        [loaded]    com.divx.agent.postinstall.plist [Click for support]

        [failed]    com.facebook.videochat.[redacted].plist [Click for support]

     

    User Login Items: (What does this mean?)

        AdobeResourceSynchronizer    UNKNOWN  (missing value)

     

    Other Apps: (What does this mean?)

        [killed]    com.apple.AccountPolicyHelper

        [running]    com.apple.AddressBook.ContactsAccountsService

        [killed]    com.apple.AmbientDisplayAgent

        [loaded]    com.apple.BKAgentService

        [killed]    com.apple.CharacterPicker.FileService

        [killed]    com.apple.CloudPhotosConfiguration

        [running]    com.apple.CodeSigningHelper

        [running]    com.apple.DataDetectorsDynamicData

        [loaded]    com.apple.DictionaryServiceHelper

        [loaded]    com.apple.DownloadFolderImporter

        [loaded]    com.apple.FCiCloudPrefUpdater

        [loaded]    com.apple.IASUtilities.IASCloudConfigHelper

        [running]    com.apple.ImageCaptureExtension2.18912

        [running]    com.apple.InputMethodKit.TextReplacementService

        [loaded]    com.apple.Localization.SetDefaultsService

        [loaded]    com.apple.MailServiceAgent

        [loaded]    com.apple.NotesMigratorService

        [running]    com.apple.PTPCamera.93472.019D8ED8-165D-4AAF-88B0-5CC336882599

        [running]    com.apple.PerformanceAnalysis.animationperfd

        [loaded]    com.apple.Safari.10592

        [loaded]    com.apple.SpeechRecognitionCore.brokerd

        [killed]    com.apple.ViewBridgeAuxiliary

        [loaded]    com.apple.accounts.dom

        [loaded]    com.apple.appkit.xpc.sandboxedServiceRunner

        [running]    com.apple.authd

        [killed]    com.apple.cmio.registerassistantservice

        [loaded]    com.apple.facebook.xpc

        [running]    com.apple.geod

        [loaded]    com.apple.gssd.DE000000-A086-0100-0000-000000000000

        [running]    com.apple.hiservices-xpcservice

        [loaded]    com.apple.iBooksX-SecureUserDefaults

        [running]    com.apple.iCloudHelper

        [running]    com.apple.imdpersistence.IMDPersistenceAgent

        [loaded]    com.apple.iokit.IOServiceAuthorizeAgent

        [loaded]    com.apple.iokit.ioserviceauthorized

        [running]    com.apple.lakitu

        [loaded]    com.apple.linkedin.xpc

        [running]    com.apple.mail.55712

        [running]    com.apple.mdworker.32bit.01000000-0000-0000-0000-000000000000

        [loaded]    com.apple.mdworker.32bit.02000000-0000-0000-0000-000000000000

        [loaded]    com.apple.mdworker.mail.01000000-0000-0000-0000-000000000000

        [loaded]    com.apple.mdworker.mail.02000000-0000-0000-0000-000000000000

        [loaded]    com.apple.mdworker.mail.03000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.mail.04000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.shared.01000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.shared.02000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.shared.03000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.single.01000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.single.02000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.single.03000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.single.04000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.single.05000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.single.06000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.single.07000000-0000-0000-0000-000000000000

        [running]    com.apple.mdworker.single.08000000-0000-0000-0000-000000000000

        [loaded]    com.apple.messages.BuddyPictureService

        [running]    com.apple.sbd

        [loaded]    com.apple.security.XPCKeychainSandboxCheck

        [loaded]    com.apple.security.XPCTimeStampingService

        [loaded]    com.apple.security.agent.login.00000000-0000-0000-0000-0000000186A7

        [loaded]    com.apple.security.authhost.00000000-0000-0000-0000-0000000186A7

        [loaded]    com.apple.sharekit.EntitlementsHelper

        [killed]    com.apple.systemadministration.writeconfig

        [loaded]    com.apple.tencentweibo.xpc

        [loaded]    com.apple.tonelibraryd

        [loaded]    com.apple.twitter.xpc

        [loaded]    com.apple.weibo.xpc

        [running]    com.apple.xpc.launchd.oneshot.0x10000001.Safari

        [running]    com.apple.xpc.launchd.oneshot.0x10000006.AppleSpell

        [running]    com.apple.xpc.launchd.oneshot.0x10000009.EtreCheck

        [running]    jp.co.canon.cijscannerregister.94112

     

    Internet Plug-ins: (What does this mean?)

        o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Click for support]

        Default Browser: Version: 601 - SDK 10.11

        Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 [Click for support]

        AdobePDFViewerNPAPI: Version: 15.009.20077 - SDK 10.8 [Click for support]

        FlashPlayer-10.6: Version: Unknown

        Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        Flash Player: Version: Unknown Cannot contact Adobe

        googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Click for support]

        iPhotoPhotocast: Version: 7.0 - SDK 10.8

        AdobePDFViewer: Version: 15.009.20077 - SDK 10.8 [Click for support]

        GarminGpsControl: Version: 4.0.2.6 Beta - SDK 10.6 [Click for support]

        SharePointBrowserPlugin: Version: 14.5.5 - SDK 10.6 [Click for support]

        JavaAppletPlugin: Version: Java 8 Update 65 build 17 Check version

     

    User internet Plug-ins: (What does this mean?)

        WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

        Picasa: Version: 1.0 [Click for support]

        Google Earth Web Plug-in: Version: 6.2 [Click for support]

        RealPlayer Plugin: Version: Unknown [Click for support]

     

    Safari Extensions: (What does this mean?)

        Video Converter

     

    3rd Party Preference Panes: (What does this mean?)

        Flash Player  [Click for support]

        Flip4Mac WMV  [Click for support]

        Java  [Click for support]

        Paragon NTFS for Mac ® OS X  [Click for support]

     

    Time Machine: (What does this mean?)

        Time Machine not configured!

     

    Top Processes by CPU: (What does this mean?)

             7%    mdworker(17)

             7%    WindowServer

             5%    ps

             1%    kernel_task

             0%    fontd

     

    Top Processes by Memory: (What does this mean?)

        532 MB    kernel_task

        356 MB    mdworker(17)

        307 MB    com.apple.WebKit.WebContent(4)

        111 MB    Mail

        78 MB    QuickLookSatellite(3)

     

    Virtual Memory Information: (What does this mean?)

        74 MB    Free RAM

        3.92 GB    Used RAM (550 MB Cached)

        192 MB    Swap Used

     

    Diagnostics Information: (What does this mean?)

        Dec 28, 2015, 06:28:43 PM    /Library/Logs/DiagnosticReports/Finder_2015-12-28-182843_[redacted].hang

        Dec 28, 2015, 03:25:41 PM    /Library/Logs/DiagnosticReports/Disk Utility_2015-12-28-152541_[redacted].hang

        Dec 28, 2015, 03:25:21 PM    /Library/Logs/DiagnosticReports/Mail_2015-12-28-152521_[redacted].hang

        Dec 28, 2015, 03:25:21 PM    /Library/Logs/DiagnosticReports/Messages_2015-12-28-152521_[redacted].hang

        Dec 28, 2015, 03:11:01 PM    Self test - passed

        Dec 26, 2015, 09:49:16 PM    ~/Library/Logs/DiagnosticReports/RdrCEF helper_2015-12-26-214916_[redacted].crash

        Dec 26, 2015, 11:14:04 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-26-111404_[ redacted].cpu_resource.diag [Click for details]

        Dec 17, 2015, 07:50:37 PM    /Library/Logs/DiagnosticReports/Kernel_2015-12-17-195037_[redacted].panic [Click for details]

        Dec 13, 2015, 04:32:46 PM    /Library/Logs/DiagnosticReports/Kernel_2015-12-13-163246_[redacted].panic [Click for details]

        Nov 23, 2015, 01:51:40 PM    /Library/Logs/DiagnosticReports/Kernel_2015-11-23-135140_[redacted].panic [Click for details]

  • by OGELTHORPE,Helpful

    OGELTHORPE OGELTHORPE Dec 28, 2015 5:51 AM in response to VLSubbu
    Level 9 (52,759 points)
    Mac OS X
    Dec 28, 2015 5:51 AM in response to VLSubbu

    Make an appointment at an Apple store genius bat and have them run a VST test on your MBP.  It falls within this program:

     

    https://www.apple.com/support/macbookpro-videoissues/

     

    Ciao.

  • by BobHarris,

    BobHarris BobHarris Dec 28, 2015 7:50 AM in response to VLSubbu
    Level 6 (19,662 points)
    Mac OS X
    Dec 28, 2015 7:50 AM in response to VLSubbu

        Dec 17, 2015, 07:50:37 PM    /Library/Logs/DiagnosticReports/Kernel_2015-12-17-195037_[redacted].panic [Click for details]

        Dec 13, 2015, 04:32:46 PM    /Library/Logs/DiagnosticReports/Kernel_2015-12-13-163246_[redacted].panic [Click for details]

        Nov 23, 2015, 01:51:40 PM    /Library/Logs/DiagnosticReports/Kernel_2015-11-23-135140_[redacted].panic [Click for details]

    You should post the panic report

    Kernel Panic reports

    <http://support.apple.com/kb/ht2546>

    <https://support.apple.com/en-us/HT201753>

     

    When you are having this problem, what happens if you boot into Safe mode?

    <http://support.apple.com/kb/ht1564>