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My son changed the password and forgot it. My Ipad went into disable mode. When its in disable mode and I connect it (to new computer) Itunes asks to communicate with the Ipad but never connects. If can put the Ipad in restore mode ITunes doesn't recognize it at all. If I close ITunes, it will not reopen until I reset my computer.
iPad Mini
Hi, cnelson22.
Thank you for visiting Apple Support Communities.
I understand that your device is disabled and not recognized in iTunes. Just to make sure, you are placing the device in recovery mode via the steps in the article below? You may also want to attempt the other options to erase the device as well.
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
If the iPad is still not recognized and your iTunes version is current, please go through the troubleshooting steps in the article below based on your operating system. If you are using a Windows system, please start with the section labeled If the device is not recognized while in Recovery Mode.
iPhone, iPad, or iPod not recognized in iTunes for Windows
If you don‘t see your connected device in iTunes for Mac
Cheers
Hi, cnelson22.
Thank you for visiting Apple Support Communities.
I understand that your device is disabled and not recognized in iTunes. Just to make sure, you are placing the device in recovery mode via the steps in the article below? You may also want to attempt the other options to erase the device as well.
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
If the iPad is still not recognized and your iTunes version is current, please go through the troubleshooting steps in the article below based on your operating system. If you are using a Windows system, please start with the section labeled If the device is not recognized while in Recovery Mode.
iPhone, iPad, or iPod not recognized in iTunes for Windows
If you don‘t see your connected device in iTunes for Mac
Cheers
Itunes does not recognize Ipad in restore mode
