Fan is failing on 6th Generation Airport Base Station

Recently the fan on my Airport began screeching and grinding. It is out of warranty but I'm fairly sure I can replace it if I had a replacement part number. Google hasn't been helpful. Any suggestions?


Has the fan been a common point of failure on this model?

Airport Extreme 802.11ac

Posted on Jan 5, 2016 9:15 PM

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19 replies

May 1, 2017 2:01 PM in response to LaPastenague

I'm having a similar problem with my Airport Time Capsule. I've only started using it recently, and the fan had been fine, though I've just recently noticed it's never backed up my Mac -which it had been set up for. I had to move my desk two days ago, and after replugging in the Time Capsule, the fan is continuously running, even sat in a colder room. I tried moving it back to the previous room to see if it made a difference, which it did not. ie also only recently tried to finally set it up as my wifi router, instead of using my service providers, and it refuses to work with that either. Any ideas on what to do? I got it maybe two years ago, and only opened the package in August.

May 1, 2017 2:29 PM in response to Dhannal

Hopefully, you have AppleCare in effect on one of your Macs. If you do, then the Time Capsule is covered for up to three years from its original purchase date.


If you are not covered by AppleCare, it could not hurt to explain to Apple that the Time Capsule in effect is "new". Ask them very nicely to replace the Time Capsule for you, mentioning that you have probably spent thousands of dollars on other Apple gear.


If no luck, your only other option is to try to open up the Time Capsule and clean out the fan with compressed air to see if that helps. If you decide to do this, be extremely careful, as there are a number of connectors and ribbon cables that can be easily damaged if great care is not taken. A shop might be an option for repair, but the cost of this might exceed the cost of a new Time Capsule.


This link will provide some tips. The Time Capsule is the same device as an AirPort Extreme, but the Time Capsule includes a built in hard drive.


https://www.ifixit.com/Teardown/AirPort+Extreme+A1521+Teardown/15044

May 1, 2017 8:45 PM in response to Bob Timmons

I have a still existing AppleCare on my MacBook that's still good for a year. I just sold it to a friend, though I still have the AppleCare information card, will that work? Or should I ask for the MacBook to have the proof?


If that doesn't work, I'll definitely try asking nicely, cause I've no doubt spent more than 5k.


Thank you so much for your help! Hopefully I'll just get a new replacement :)

May 1, 2017 9:05 PM in response to Dhannal

I have a still existing AppleCare on my MacBook that's still good for a year. I just sold it to a friend, though I still have the AppleCare information card, will that work? Or should I ask for the MacBook to have the proof?

I would contact Apple Support and tell them that you feel that you have a defective Time Capsule that should be covered by your AppleCare agreement on the Mac.....and let Apple Support ask for any additional information that they might need to get things in motion.

May 1, 2017 10:16 PM in response to Dhannal

You should get a replacement.. no need to mention you sold the Macbook.


BTW I doubt you have a faulty fan.. so opening it and replacing the fan would not fix it. It is much more likely to be a faulty sensor.


I did a repair.. this is for your general interest .. replacing the sensor did fix it.. but I have to add.. there is more at fault here which I still have not tracked down.. If the TC cools down it will start up with the fan running full bore.. but it does settle down and work ok after an hour or so.. I think the fault is fairly serious so definitely pursue apple for replacement.


https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/repair-ac-ve…

Jan 5, 2016 9:35 PM in response to alecjfoster

Unfortunately, Apple considers the AirPort Extreme a sealed device, and as such, they do not provide repair parts for the product.


You may have to pull the old fan and see if there might be an original manufacturer and number on the part itself that you could use to find a suitable replacement. The AirPort that I took apart some time ago used a Delta fan. See Step 12 in the article linked below.


We don't see very many reports of noisy fans.......the usual problem is an intermittent power supply.


You will need to be extremely careful when you open up the AirPort Extreme as there are a number of connectors that can easily be broken.

This article should provide some help and tips:


https://www.ifixit.com/Teardown/AirPort+Extreme+A1521+Teardown/15044

Jan 6, 2016 6:41 AM in response to alecjfoster

LaPastenague probably has the best idea here.......at least try to get Apple to replace the AirPort Extreme before you attempt to open it up......since opening it up will void any warranty like AppleCare that might be in effect on the AirPort Extreme if you have the coverage in place on one of your Macs.


If you do have Apple Care in effect on one of your Macs, the AirPort Extreme is automatically covered since it will be less than 3 years old.

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Fan is failing on 6th Generation Airport Base Station

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