Notes freezing on iCloud.com
Hello,
Notes is freezing on iCloud.com for me. Details of the error message are contained below. This problem has been occurring for around 2 months. Any assistance would be appreciated.
Thanks,
Ben
APPLICATION NAME
notes2
TYPE
exception
ERROR
CK Error - Server returned the same sync token
ERROR CONTEXT
undefined
STACK
Error: CK Error - Server returned the same sync token
at new r (https://www.icloud.com/applications/notes2/15G.f60771c/en-us/javascript.js:1747: 81)
at t (https://www.icloud.com/applications/notes2/15G.f60771c/en-us/javascript.js:1747: 1018)
at Notes.Data.Changeset.<anonymous> (https://www.icloud.com/applications/notes2/15G.f60771c/en-us/javascript.js:3247: 484)
at n (https://www.icloud.com/applications/notes2/15G.f60771c/en-us/javascript.js:1777: 56)
at i (https://www.icloud.com/applications/notes2/15G.f60771c/en-us/javascript.js:2664: 218)
APPLICATION BUILD NUMBER
15G.f60771c
ENVIRONMENT
PROD
IS FATAL
true
TIME
Thu Jan 07 2016 12:40:55 GMT+0800 (W. Australia Standard Time) (1452141655089)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.106 Safari/537.36
LINE
1747
DSID
90283947
LOG
Thu, 07 Jan 2016 04:40:24 GMT: INFO: TopoText Definition:
Thu, 07 Jan 2016 04:40:24 GMT: INFO: versioned document Definition:
Thu, 07 Jan 2016 04:40:25 GMT: INFO: Font glyphs loaded: AdobeBlank (icwAdbBlnk)
Thu, 07 Jan 2016 04:40:25 GMT: DEBUG: Font metrics loaded: .SFNSText-Light
Thu, 07 Jan 2016 04:40:25 GMT: INFO: Font glyphs loaded: .SFNSText-Light (icwSFNSTxtLght)
Thu, 07 Jan 2016 04:40:25 GMT: DEBUG: Font loaded: .SFNSText-Light
Thu, 07 Jan 2016 04:40:25 GMT: INFO: FontLoader is ready in 809.695ms
Thu, 07 Jan 2016 04:40:25 GMT: INFO: 604 fonts available
Thu, 07 Jan 2016 04:40:25 GMT: INFO: Beginning transition from null to [Object CW.UI.ViewController:object317]
Thu, 07 Jan 2016 04:40:25 GMT: INFO: Beginning transition from null to [Object Notes.NoteListContentViewController:object318]
Thu, 07 Jan 2016 04:40:25 GMT: INFO: Beginning transition from null to [Object Notes.SearchBarViewController:object319]
Thu, 07 Jan 2016 04:40:25 GMT: INFO: Beginning transition from null to [Object CW.UI.ViewController:object320]
Thu, 07 Jan 2016 04:40:25 GMT: INFO: Beginning transition from null to [Object CW.UI.ViewController:object321]
Thu, 07 Jan 2016 04:40:25 GMT: INFO: Beginning transition from null to [Object CW.UI.ViewController:object322]
Thu, 07 Jan 2016 04:40:25 GMT: INFO: Beginning transition from null to [Object Notes.Document.DocumentViewController:object323]
Thu, 07 Jan 2016 04:40:25 GMT: INFO: Beginning transition from null to [Object Notes.FolderPanelToolbarViewController:object324]
Thu, 07 Jan 2016 04:40:25 GMT: INFO: Beginning transition from null to [Object Notes.FolderListContentViewController:object325]
Thu, 07 Jan 2016 04:40:25 GMT: INFO: Beginning transition from null to [Object Notes.FolderPanelBottomToolbarViewController:object326]
Thu, 07 Jan 2016 04:40:25 GMT: INFO: Beginning transition from null to [Object Notes.NoteListViewController:object327]
Thu, 07 Jan 2016 04:40:25 GMT: INFO: Beginning transition from null to [Object Notes.NotePadViewController:object328]
Thu, 07 Jan 2016 04:40:25 GMT: INFO: Beginning transition from null to [Object Notes.FolderPanelViewController:object329]
Thu, 07 Jan 2016 04:40:26 GMT: DEBUG: --> Request 2: POST to https://p04-ckdatabasews.icloud.com:443/database/1/com.apple.notes/production/pr ivate/records/changes?ckjsBuildVersion=15GDev53&ckjsVersion=1.2.0?clientBuildNum ber=15G.f60771c&clientId=B7BC4DCD-FB06-4A3E-AE81-F6EC7B54A311&dsid=90283947, headers: [object Object], body: (omitted)
Thu, 07 Jan 2016 04:40:26 GMT: DEBUG: <-- Response 2: 200 (312ms), headers: X-Responding-Instance: ckdatabasews:20401602:nk11p04me-ztbu20103501:8202:15G206:nocommit
Content-Type: application/json; charset=UTF-8
X-Apple-Request-UUID: 5df3073f-f927-424c-b45d-b1927c38860b
Via: icloudedge:sy02p01ic-ztde010418:8401:15G126:Sydney
, body: (omitted)
Thu, 07 Jan 2016 04:40:26 GMT: DEBUG: --> Request 3: POST to https://p04-ckdatabasews.icloud.com:443/database/1/com.apple.notes/production/pr ivate/records/lookup?ckjsBuildVersion=15GDev53&ckjsVersion=1.2.0?clientBuildNumb er=15G.f60771c&clientId=B7BC4DCD-FB06-4A3E-AE81-F6EC7B54A311&dsid=90283947, headers: [object Object], body: (omitted)
Thu, 07 Jan 2016 04:40:26 GMT: DEBUG: --> Request 4: POST to https://p04-ckdatabasews.icloud.com:443/database/1/com.apple.notes/production/pr ivate/records/changes?ckjsBuildVersion=15GDev53&ckjsVersion=1.2.0?clientBuildNum ber=15G.f60771c&clientId=B7BC4DCD-FB06-4A3E-AE81-F6EC7B54A311&dsid=90283947, headers: [object Object], body: (omitted)
Thu, 07 Jan 2016 04:40:26 GMT: DEBUG: --> Request 5: POST to https://p04-ckdatabasews.icloud.com:443/database/1/com.apple.notes/production/pr ivate/records/lookup?ckjsBuildVersion=15GDev53&ckjsVersion=1.2.0?clientBuildNumb er=15G.f60771c&clientId=B7BC4DCD-FB06-4A3E-AE81-F6EC7B54A311&dsid=90283947, headers: [object Object], body: (omitted)
Thu, 07 Jan 2016 04:40:26 GMT: INFO: [Object COSK.System.ApplicationDriver:object314] No handler for CloudOS message '_hasReceivedFocus'
Thu, 07 Jan 2016 04:40:26 GMT: INFO: [Object