Siri can't do anything... (iPhone 6)

24h+ after : still works for me. I hope it will stay like this !

thanks again.

Thanks, MacUser174. I do, in fact, have different iCloud and App Store accounts. (The result of many years on multiple platforms. I wish Apple would provide consolidation of multiple accounts, but that's another issue.) I logged out of "iTunes & App Store", rebooted the iPhone, confirmed Siri would open Safari, logged back into "iTunes & App Store", and so far, Siri still responds as expected. It has been about a day and a half. Thanks again. Fingers crossed!

Yes, you are correct on the order - (1) turned off Find iPhone, (2) turned off iCloud Backup, (3) logged out of the store, (4) restarted, (5) logged back into the store - and nothing additional. Before I restarted, I did check to see if it worked so I didn't have to restart, but it didn't. Yes, I have the same account for iTunes Store as iCloud. I'm about to try the steps again now to see if there's anything I may have missed. I'll report back...

Thanks MacUser174!!!

I had the same problem with Siri (not finding contacts, not doing actions etc etc). I tried your 3-steps procedure and now Siri works fine 😍.

This maneuver worked for me once. That is I executed it and then asked Siri to "open settings" ; it did. Then "open contacts"; it did.

I then looked over a few Settings items and then asked Siri "open music" and nothing. No app called Music on the phone. Stopped working from then on.

This is second time that this has happened. Last time only a wipe and restore as new phone fixed it.

Unfortunately you are right and I confirm : if I ask siri to play music it will fail. Then all other function related to loacal/personal data will fail again :-(

If this is related to Music , then I'm guessing that out of my originally posted three steps it's the signing out/in of the iTunes store that makes the difference. If you do that again on it's own (without turning off iCloud Backup and Find iPhone) do you get Siri functionality back? My Siri still seems to be working, even for controlling Music, but will keep an eye on it. Just looking for common denominators here, but do you and barangus happen to be Apple Music subscribers? Perhaps unrelated, but I've also seen a couple of iOS prompts since the weekend asking me to re-enter my iTunes password, which I did. Have you seen these? If so, did you re-enter password or dismiss?

I used "open Music" as an example. Once it stops working it doesn't matter what I ask it to open. But no I'm not an Apple Music subscriber.

Hey guys, so I did some quick research. I have found 2 solution so far.

1. The solution that MacUser174 came up with

2. Install iOS 9.3 beta (Or wait until it's released)

I would recommend try MacUser174's solution first, as downloading a beta OS could be risky, and it is not advised to download a beta OS if you will use your device for personal stuff. Also, you could wait until iOS 9.3 comes out, as that will most likely permanently solve your problem.

So to follow up a complete wipe of the iPhone from the "Settings::General::Reset::Erase All" followed by a restore from a local (not cloud) backup fixed everything up. About all you have to re-do is fingerprints and re-logging into all apps.

I believe last time this happened to me I tried using a cloud backup and it did not fix the issue.

So make regular full local backups. The restore is relatively painless.

As always YMMV.

I read with interest your post about the Siri problems. It seems like in the last week or so Siri performce has been very poor

I've tried restarting the phone etc. but I'm A little reluctant to restore as I have to then go in and change all the settings again

I was thinking that this may be due to Apple about to do an update in the supporting Siri.

Either way I can think I'm the only person with this problem. Any other suggestions how I can fix it when I restoring the phone

So I am having the same issue as everyone else. iPhone 6S 128GB and Siri will work once or twice on a restart. For those of you that have made genious bar appointments are the techs aware of this problem? Is it a known issue that they are validating?

Just an update on my experience. As previously stated, I signed out of iTunes Store, rebooted, Siri worked, signed back in to iTunes Store, Siri still worked. It's been about a week now and she still responds as expected to everything I've tried. Yesterday, to address a different problem, I Reset Network Settings and rebooted. So that's in the mix too. But it seems like signing out of the iTunes Store made Siri work for me. Good luck to all.

The solution worked for me. Some days have passed since I followed the steps and still working!

My suggestion is not to sign in back to the services which you log out from until some hours after checking that Siri is back to work 🙂

They mentioned to me that they've seen this before. After verifying the problem, they asked if I had a recent backup and if they could wipe the phone. I said yes, after the wipe SIRI worked for a short time, then the problem returned. This eliminated some failure due to an app I might have. They replaced the phone under warranty. I reloaded my backup and all has been fine for 3 days so far. They believed it was a hardware failure possibly brought on by a microphone driver update, maybe in 9.2.1.....

Bob