"Check signal cable" with MacBook Air and Samsung 2494lw monitor

Question

Level 1

1 points

"Check signal cable" with MacBook Air and Samsung 2494lw monitor

i have a Samsung Syncmaster 2494lw monitor that I am trying to connect to my 2014 MacBook Air running el capitan. I am using a thunderbolt to HDMI adapter from Belkin to connect to the monitor and then a DVI to HDMI adapter at the monitor. When I plug in the computer, I get "check signal cable"; however, plugging in other computers to the monitor works fine, including another mac. Does anyone have a solution to this?

THanks!

OS X Mavericks (10.9)

Posted on Jan 12, 2016 10:23 AM

Reply

Answer 1

brenden dv

Community Specialist

Jan 13, 2016 1:13 PM in response to seanay89

Hi seanay89,

Thanks for using the Apple Support Communities. I'm sorry to hear you are having this issue with your Mac. If you continue to have issues connecting your external display to your MacBook Air, you may find the information and troubleshooting steps outlined in the following article helpful:

Get help with video issues on external displays connected to your Mac - Apple Support

Regards

Reply