My shirt cuff causes the watch to lock

Your photograph suggests that you may be wearing your watch too loosely.

For the best results from features including Wrist Detection, the Taptic Engine and the heart rate sensor, the back of your watch needs to be in contact with your skin. Wearing it with the right fit (neither too tight nor too loose, with room for your skin to breathe) should be sufficiently comfortable, whilst also allowing the sensors to operate properly:

Keep in mind that Wrist Detection and Passcode help to protect your data. They are also both required in order to use Apple Pay, serving to authenticate your identity when making purchases in stores.

If you do not wish to wear your watch more snugly, a workaround may be to fold back your shirt cuff.

More information:

Wearing Apple Watch - Apple Support

Hi

This is a user-based technical support community (Apple does not formally provide technical support here).

To ensure that your request is brought to Apple's attention, you can submit it via this form:

https://www.apple.com/feedback/watch.html

All submissions are read (although you should not expect to receive a reply).

xenolalia1 wrote:

How does one disable "wrist detection"? I do not want to disable the passcode since I use ApplePay.

Both Wrist Detection and Passcode are required in order to use Apple Pay on Apple Watch. Turning off Wrist Detection will cause cards to be removed automatically. To turn off Wrist Detection, on your iPhone, in the Watch app, go to: My Watch > General > Wrist Detection.

By the way: although your query is on a related subject, it is different to the question asked here (which has already been answered). Different questions should be asked in new threads. If others later have the same query, this also makes it easier for them to find - hopefully along with an answer.

More information:

Find answers and ask new questions

If you prefer or find it more comfortable to wear your watch more loosely:

- You can send feedback to Apple via the link in my first reply.

- A workaround (to address the pictured issue with your shirt) may be to fold back your cuff on that arm.

Your point is well taken, however I do not know of any forums that do not tolerate a simple query on a point related to the OP. In this particular case, I did not think my quest merited a new thread.

From my point of view, if the technology was available to not force start the passcode as long as the watch is within 1/8" of one's skin then a range of problems could be resolved for no small number of users. Yes. I will use Apple feedback to record my suggestion.

Personally, I'd simply disable the wrist detection. Ha, I don't even have a passcode on mine.

How does one disable "wrist detection"? I do not want to disable the passcode since I use ApplePay.

I wish the technology was in place to still work if the watch was still very close to the skin as you describe as it would resolve an issue I am having regardless of the band I use.