Ipad disabled with thousands of children's photos not backed up with iTunes or icloud. Any recommendations for the recovery of the photos please?

Apple didn't take any liberty at all. And you are NOT locked out of your iPad forever. If you want help, stick to the reality of the situation.

Your kids caused this problem. Not Apple.Not me, Not you.

Your kids.

It was compounded by your (admitted) lack of knowledge about how the passcode lock works. You also freely admit you have not backed up the content of the iPad. How does this become anybody's responsibility but your own? Yes, kids will be kids and they didn't know the consequences of their actions. Agreed. That's where the parent comes in. They don't know that drinking paint thinner will cause them great harm, but you do. So you keep it away from them. You protect them from themselves.

This is not about being the legitimate owner of your device. You are not locked out of ever using your iPad again. Here are the steps to remove the passcode and get back to using your iPad. You do not have to prove anything to anybody.

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support

If this iPad was lost and you did not know where it was, and you had sensitive personal or patient data on it. Would you not want your data to be inaccessible to whoever had the iPad in their possession? That's what the passcode does.

I offered you a hope that there may be a backup on iCloud. Have you invested the few minutes it takes to call Apple and see if there is one there? i don't get a sense that you are very technical, so I would really hate to see you not follow up on my suggestion because you simply want to be angry at Apple.

Saying there was "some problem with the automatic backup" does not, IMO, mean you don't have one. If you are that distraught over the potential loss of these images, why not follow up?

Not to add to your dissapointment, frustration and anger, but if you had this many images on your iPad, you should have made some efforts long ago to store copies of these images elsewhere.

If you never backed up all your images by transferring them to a photos app on a Mac or a PC, through saving photos in iTunes on a computer and backing up in iTunes on a computer, backing up your images onto iCloud OR to local external storage devices made for mobile devices, you needed to do this and before now when something detrimental, like this, has happened to your important and precious data.

This is why you need to have some method and/or more robust and stable hardware to periodically save your mobile device data to.

A mobile computing device is NOT a permanent place to your store important data to.

These devices are not as stable and robust enough as a full blown laptop or desktop computer to trust for ANY long-term data storage.

You need to have, at least, one other more robust and reliable source to store your important and precious data and images that you never want to lose.

Even on a more robust computer, you need to have/should have a backup of your important data on your computer, that you never want to lose, in case of hard drive failure or some other computer failure.

FYI, cloud storage is fine, still much better to save to a local source like a computer or WiFi enabled portable and external hard drives designed to use with mobile devices.

These are available from Seagate or Western Digital and there is even a new WiFi enabled USB Flash drive from SanDisk called the SanDisk Connect that comes in a variety of storage sizes that works with any iDevice and you can transfer and store data on this flash drive wirelessly.

Sorry & Good Luck with all of this in the future.

ok... I will try here one more time.

I suggest you call Apple. Do not mention that your iPad is locked up. Simply ask them to check on your iCloud account to see if you have backup there.

Tell them you are hopeful one is there and would like them to check. They will ask you your 3 security questions for your Apple ID. This is to ensure that you are the account holder.

After this, they can check your iCloud account and tell you if there is a backup there. What date it is from and how large it is. If there is one, after you restore your iPad to factory, you will be able to restore your iPad to whatever state it was in when that backup was made.

Again, do not get into a conversation about what has happened. Ask about your backup.

I ma sorry to hear that. At least you confirmed it.

So sorry.

😟

To suggest that I shouldn't be upset with apple but with myself when Apple has taken the liberty to lock me out of my ipad FOREVER because the password was entered by my kids wrongly when I and my husband were at work (we are both doctors)??

Would you feel any better if your iPad had been destroyed or lost? Same problem. You would have lost all the pictures. You activated a security feature without understanding the ramifications. Your kids caused the security feature to activate. That is not Apple's problem, it is the user problem. Apple provided the tools that you failed to use. No one, not even doctors, should rely on anything important remaining on an electronic device forever. Electronics will fail, not if, but when.

yeah... we covered this earlier in the thread.

A lot of us have experienced the loss of data. It isn't a pleasant experience. I do backup my data more now.

For my iPhone, I use iCloud, iTunes, and dropbox.

Since you have the correct password, I suspect a data recovery firm will be able to get you data back. It will not be inexpensive.

Take the iDevice to a professional.
Get a truck load of pennies together and seek professional help.
http://www.drivesaversdatarecovery.com/devices-supported/apple-ipad-data-recover y/

I doubt either of these work. The less pounding you do before taking it to a professional the better.

iPhone Data Recovery
Accidentally delete important iPhone files? Hardware or system Malfunction? iPhone Data Recovery is specially designed to help you recover deleted photos, videos, messages, contacts, call history, notes, etc. from iPhone directly or extract backup files from iTunes & iCloud to restore deleted files, so that you can save them on your computer or Mac with one easy click.
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Dr.Fone

Dr.Fone for iOS (iPad/iPhone/iPod Data Recovery) "Get Back Your Lost Contacts, Photos, Messages and More Freaking out cause you accidentally deleted photos, text messages or other crucial stuff on your iPhone, iPad or iPod? Broke or damaged your iPhone or iPod and now the data's gone? Failed updates kill your data? The bottom line is, whatever the problem, the doctor is in! iPad/iPhone/iPod Recovery is an easy-to-use tool that can help you easily recover photos & videos, contacts, SMS, call logs, memos and calendars, even Safari bookmarks you thought you'd lost forever! How does it work? Just follow a few simple steps and, you can preview your lost files, recover in a snap and you are back - like that. Currently, you can recover up to 12 file types from all iOS devices. For file types that are able to recover directly from iOS device, please check the table below." http://software.bigbigsoft.com/ipod-ipad-iphone-recovery

Glad to learn that you were able to get your photos retrieved.

Now ge those photos copied and backed up to a more reliable storage device and/or location.

Glad you got it sorted and it all worked out!

🙂

rccharles wrote:

iPhone Data Recovery
Accidentally delete important iPhone files? Hardware or system Malfunction? iPhone Data Recovery is specially designed to help you recover deleted photos, videos, messages, contacts, call history, notes, etc. from iPhone directly or extract backup files from iTunes & iCloud to restore deleted files, so that you can save them on your computer or Mac with one easy click.
http://www.fonepaw

Fonepaw as has been one of the most egregious spammers on these forums. Do you have any personal experience with their software that might override that very bad impression? Or with Dr. Fone?