3rd generation apple tv and remote refuse to pair

I can't get my apple TV remote to control my apple tv. Both of them are third generation. If I press a button on the remote, the light on the Apple TV blinks, but nothing happens. I tried holding down home and right key, as Apple instructs to pair the two... no luck. The light blinks, but I can't control anything.

iMac, Mac OS X (10.7.3)

Posted on Jan 16, 2016 9:17 PM

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Posted on Jan 17, 2016 4:04 AM

Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.

6 replies

Mar 9, 2016 8:46 AM in response to mikaelpj

I'm having this same problem with a 3rd Gen Apple TV and aluminum remote. I've followed the online instructions. I've restored the Apple TV - it's on and I can see the main screen, however, I can't navigate within it. I've replaced the 2032 battery in the remote. I've tried to pair/unpair multiple times - unresponsive. Any other suggestions?

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3rd generation apple tv and remote refuse to pair

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