iMessage is not showing my phone number

hello


I can't see my phone number in imessage and face time it only shows my apple id.


i have reset network and location setting and make sure that my number is added in the phone.

iPhone 6 Plus, iOS 9.2

Posted on Jan 18, 2016 11:27 AM

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Question marked as Top-ranking reply

Posted on Jan 4, 2018 6:17 AM

I had the same problem I finally after reading blogs after blogs and following step by step any suggestion, I found the solution.


First go and check if your Apple ID account is set up with your phone number.

Log in: https://appleid.apple.com

Go into your account and see under “Reachable at” that your phone number is listed. If not click on edit and add your number.


Go into ALL of your apple IOS devices in your Messages and Facetime and log out of your Apple ID.


Iphone, Ipad:

Go to Settings, Messages and Facetime, scroll down to Send & Receive, sign out of your Apple ID.

Macbook, iMac:

Go into Messages, Preferences, Accounts and sign out of your Apple ID


After you signed out on every IOS device, go back in your iPhone, iPad, Macbook, iMac and sign in with your Apple ID in messages and Facetime.


Your devices should recognize your phone number on each device.

48 replies
Question marked as Top-ranking reply

Jan 4, 2018 6:17 AM in response to haya102

I had the same problem I finally after reading blogs after blogs and following step by step any suggestion, I found the solution.


First go and check if your Apple ID account is set up with your phone number.

Log in: https://appleid.apple.com

Go into your account and see under “Reachable at” that your phone number is listed. If not click on edit and add your number.


Go into ALL of your apple IOS devices in your Messages and Facetime and log out of your Apple ID.


Iphone, Ipad:

Go to Settings, Messages and Facetime, scroll down to Send & Receive, sign out of your Apple ID.

Macbook, iMac:

Go into Messages, Preferences, Accounts and sign out of your Apple ID


After you signed out on every IOS device, go back in your iPhone, iPad, Macbook, iMac and sign in with your Apple ID in messages and Facetime.


Your devices should recognize your phone number on each device.

Mar 1, 2018 1:04 PM in response to haya102

When initially trying to activate iMessage and Facetime on my iPad, I had a problem with being able to access my phone number. When I signed into my account (on my iPad), I actually wasn't even presented with the option of a phone number - notwithstanding the fact that I was contacting others (and being reached by others) by my phone number on my iPhone. Having both the iPad and the iPhone on, I kept trying to turn off and on both iMessage and Facebook in "Settings" on both my iPad and iPhone, hoping that that they would eventually sync. But this proposed solution by others was unsuccessful for me.


So: I was able to send & receive messages (as well as contact others via Facetime); in "Settings", my "Date & Time" was "Set Automatically" to "On"; and I even tried to turn off the Wi-Fi and sync via Cellular Data only. None of these proposed solutions worked.


Then, I found out what the problem was: When my iPhone was originally activated, it automatically registered my phone number for contact purposes. But I was using iMessage on my iPhone for quite some time without actually being signed into my Apple ID account. When another device - such as an iPad or iPod - is being used for iMessage or Facebook, you are prompted to sign into your Apple account, using your username and password. These two devices will not register your phone number as an option for contact unless your iPhone is signed into your Apple account as well. In other words: your phone number will not be synced.


Go into your "Settings" on your iPhone and click on "Messages". Scroll down and click on "Send & Receive" (which should be followed by your phone number). On the next page, you will be able to determine whether or not your iPhone is using the Apple ID for messaging purposes. (Note: This information applies for Facetime as well.) If it is using your Apple ID for messaging, than at the top, you will see "Apple ID: <your particular e-mail account>" in Blue text. However, if you are not using your Apple ID for messaging, than you will see the words: "Use your Apple ID for message". Even though below this you will see your phone number checked as the contact source, you will want to click the tab that says, "Use your Apple ID for message". Sign into your account (just as you must sign in for iMessage on your other devices), and just choose your phone number as the "Send & Receive" contact. (The option of the e-mail will be there too, but you don't have to check it. And later on, you can delete it as an option.)


Now that all of your devices are signed in using your Apple ID, the other devices should register your phone number as a choice. It may take a little while, however. What I did was sign out of iMessage on my iPad, and then sign in again. If the option didn't appear, I just went back and signed in again, and kept doing this until the option for the phone number appeared.


Again, this will work for Facetime as well. The solution is to sync your iPhone account with the other devices by using your Apple ID for messaging (and Facetime) purposes.

Mar 25, 2018 3:44 AM in response to haya102

After I got new iPhone 8 I had this issue , suddenly lost my phone number in ipad and iPhone. I did most of the above:


1_ I signed out from all devices

2- went to Apple page added my phone number in edit section

3- update iOS

4- recharged my card balance

5- signed agaIn in all devices

and finally found my my phone number again, so I checked it and its working

many thanks specially to MYonel and Liliani.ng

Oct 20, 2017 12:28 PM in response to haya102

I have the same issue with my iPhone 6s and no solution. the carrier say it's Apple's fault Apple says it's carrier's fault... I'm fed up as I did everything the Genius and Apple Care told me to do + the Carrier told me to do changed my sim resetted my phone settings 6 times... and no solution...


Very good job Apple !


I had to pay for 100USD only for activation sms messages.


Why the **** they used SMS for Activation as you have Data WiFi of 3G or 4G/LTE to do the same thing ? why the **** use this old fashioned sms think?

May 22, 2017 3:22 PM in response to Forrannd

I agree. Anyone? Daughter's phone - same thing. Super mega frustrating. The phone number just doesn't appear as an option for Message or FaceTime. In addition - same errors when trying to activate either.


Obviously this is because iPhone can't recognize the Phone number as it does not appear. I believe this is because of a faulty sim card.


I am heading to the "TelCel" Store in Mexico, to see if changing the sim card will do the trick, which i am pretty sure is the fault here. Will let everyone know what happens.


May 22, 2017 5:22 CST !

May 22, 2017 3:44 PM in response to Rico.fm

I changed my SIM card :( still same problem... I'm beginning to think maybe it's phone number related??? Not sure how but I did have an iPhone 6 years ago roughly... with the same number not same carrier though.... not sure It has any connection.... iMessage online says the number isn't associated with iMessage though I really just don't know! Soo frustrating I admit hehe! Let me know if anything works

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iMessage is not showing my phone number

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