Apple ID Server Failure

Hello krosa290,

Thanks for using the Apple Support Communities!

I understand that you are having difficulty connecting to the App Store and backing up your iPhone using iCloud. We know situations like this can be frustrating, but there are some troubleshooting steps I would recommend working through for this situation.

To begin the troubleshooting process, I suggest reading over and working through the steps from the following article.

On your iPhone, iPad, or iPod touch

If you can't connect to the iTunes Store on your iPhone, iPad, or iPod touch:

1. Make sure that your date, time, and time zone are correct. Tap Settings > General > Date & Time. Time Zone might list another city in your time zone.
2. Make sure that your iOS software is up to date. Tap Settings > General > Software Update to check for updates. You can also connect your iOS device to iTunes and click Check for Update
   on your device's Summary page.
3. Check and verify that you're in range of a Wi-Fi router or base station. If you're using cellular service, make sure that cellular data is turned on from Settings > Cellular. If you're connected to cellular data, larger items might not download. You might need to connect to Wi-Fi to download apps, videos, and podcasts.
4. Make sure that you have an active Internet connection. Check your device's user guide for help with Internet connection.
5. Check to see if other devices, such as portable computers, are able to connect to the Wi-Fi network and access the Internet.
6. Reset your Wi-Fi router by turning it off and then on again.

If there's still an issue, learn what to do if your device won't connect to a Wi-Fi network.

Apple ID Server Failure | Apple Support Communities

Cheers!

Awesome!

I'm glad to hear that the issue was caused by something as simple as the date and time setting.

Best!