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I can open a webpage using 3G or 4G but if I am logged on to a WIFI it doesn't open

Can somebody please tell me why is it that I cannot open a webpage when I am connected to wifi but it opens using 3G or 4G. It used to work before. I have OSX Yosemite 10.10.5

Mac Pro, OS X Mavericks (10.9.3)

Posted on Jan 21, 2016 7:57 PM

Reply
4 replies

Jan 22, 2016 12:40 PM in response to rccharles

----


You can use

/System/Library/CoreServices/Applications/Network Utility.app


or for older os's:

/applications/utilities/network utility



to diagnose the situation.


You can ping google.com.

Result:

Ping has started ...


PING google.com (64.233.167.99): 56 data bytes

64 bytes from 64.233.167.99: icmp_seq=0 ttl=244 time=215.362 ms

64 bytes from 64.233.167.99: icmp_seq=1 ttl=244 time=279.597 ms

64 bytes from 64.233.167.99: icmp_seq=2 ttl=244 time=189.747 ms

64 bytes from 64.233.167.99: icmp_seq=3 ttl=244 time=250.657 ms

64 bytes from 64.233.167.99: icmp_seq=4 ttl=244 time=183.232 ms

64 bytes from 64.233.167.99: icmp_seq=5 ttl=244 time=243.753 ms

64 bytes from 64.233.167.99: icmp_seq=6 ttl=244 time=173.108 ms

64 bytes from 64.233.167.99: icmp_seq=7 ttl=244 time=230.239 ms

64 bytes from 64.233.167.99: icmp_seq=8 ttl=244 time=180.639 ms

64 bytes from 64.233.167.99: icmp_seq=9 ttl=244 time=232.177 ms


--- google.com ping statistics ---

10 packets transmitted, 10 packets received, 0% packet loss

round-trip min/avg/max/stddev = 173.108/217.851/279.597/33.615 ms



If that does not work, try pinging 64.233.167.99 Result:


Ping has started ...


PING 64.233.167.99 (64.233.167.99): 56 data bytes

64 bytes from 64.233.167.99: icmp_seq=0 ttl=244 time=189.655 ms

64 bytes from 64.233.167.99: icmp_seq=1 ttl=244 time=213.471 ms

64 bytes from 64.233.167.99: icmp_seq=2 ttl=244 time=257.873 ms

64 bytes from 64.233.167.99: icmp_seq=3 ttl=244 time=172.745 ms

64 bytes from 64.233.167.99: icmp_seq=4 ttl=244 time=226.723 ms

64 bytes from 64.233.167.99: icmp_seq=5 ttl=244 time=171.883 ms

64 bytes from 64.233.167.99: icmp_seq=6 ttl=244 time=260.308 ms

64 bytes from 64.233.167.99: icmp_seq=7 ttl=244 time=172.963 ms

64 bytes from 64.233.167.99: icmp_seq=8 ttl=244 time=198.840 ms

64 bytes from 64.233.167.99: icmp_seq=9 ttl=244 time=181.215 ms


--- 64.233.167.99 ping statistics ---

10 packets transmitted, 10 packets received, 0% packet loss

round-trip min/avg/max/stddev = 171.883/204.568/260.308/32.247 ms


If pinging 17.254.3.183 works but pinging Google.com doesn't. You have a bad DNS Server address.



I use Google.


Google provides free dns lookup. Their numbers are:

8.8.8.8

8.8.4.4



BDAqua suggests in a post.

You can use OpenDNS for looking up web addresses.

Put these numbers in Network>TCP/IP>DNS Servers for a try...


208.67.222.222

208.67.220.220


I think they now pretend you need to join to use, but you don't.

https://www.opendns.com/homenetwork/start/device/apple-osx-tiger
(Please note that you do not need to a joint Open DNS to use it.)


http://discussions.apple.com/message.jspa?messageID=5908432#5908432


fyi:

If Tiger has a working ethernet connection and configured to use dhcp, but doesn't find a dhcp server, Tiger will generate these addresses:

ip address: 169.254.193.199

mask: 255.255.255.0


Robert


=======================================================


I suggest that you try pinging Google.com.


Macintosh-HD -> Applications -> Utilities -> Terminal

# press return to run the command.


# settings for you communications port. en0 is the ethenet cable port

ifconfig

# gateway address

netstat -nr | grep default



mac $ ping -c4 google.com

PING google.com (64.233.187.99): 56 data bytes

64 bytes from 64.233.187.99: icmp_seq=0 ttl=245 time=177.617 ms

64 bytes from 64.233.187.99: icmp_seq=1 ttl=245 time=251.899 ms

64 bytes from 64.233.187.99: icmp_seq=2 ttl=245 time=169.291 ms

64 bytes from 64.233.187.99: icmp_seq=3 ttl=245 time=250.119 ms


--- google.com ping statistics ---

4 packets transmitted, 4 packets received, 0% packet loss

round-trip min/avg/max/stddev = 169.291/212.232/251.899/38.894 ms


mac $ ping -c4 64.233.187.99

PING 64.233.187.99 (64.233.187.99): 56 data bytes

64 bytes from 64.233.187.99: icmp_seq=0 ttl=245 time=176.723 ms

64 bytes from 64.233.187.99: icmp_seq=1 ttl=245 time=247.889 ms

64 bytes from 64.233.187.99: icmp_seq=2 ttl=245 time=176.890 ms

64 bytes from 64.233.187.99: icmp_seq=3 ttl=245 time=244.623 ms


--- 64.233.187.99 ping statistics ---

4 packets transmitted, 4 packets received, 0% packet loss

round-trip min/avg/max/stddev = 176.723/211.531/247.889/34.744 ms

mac $


Analysis: If you cannot ping Goolge.com but you can ping 64.233.187.99, then you need to enter you dns address. For some reason Mac OS X sometimes doesn't set the dns. You can set it manually.


Try pinging your router.


mac $ ping -c4 192.168.1.1

PING 192.168.1.1 (192.168.1.1): 56 data bytes

64 bytes from 192.168.1.1: icmp_seq=0 ttl=255 time=0.958 ms

64 bytes from 192.168.1.1: icmp_seq=1 ttl=255 time=0.950 ms

64 bytes from 192.168.1.1: icmp_seq=2 ttl=255 time=0.955 ms

64 bytes from 192.168.1.1: icmp_seq=3 ttl=255 time=0.984 ms


--- 192.168.1.1 ping statistics ---

4 packets transmitted, 4 packets received, 0% packet loss

round-trip min/avg/max/stddev = 0.950/0.962/0.984/0.013 ms

mac $


Try pinging your dns server 8.8.8.8 or 8.8.4.4






apple > system preferences > network


tcp/ip tab and enter address of dns servers


example 162.33.160.100


You will need to use a different number.


Robert

I can open a webpage using 3G or 4G but if I am logged on to a WIFI it doesn't open

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