how can i add the touch id feature to login to my chase app?

Hey, valem1234!

It appears the Chase Bank app requires Touch ID to be enabled in settings. The Touch ID option will not appear if this is not done. In addition, a passcode must be enabled on your device to use Touch ID.

If you're unsure how to enable Touch ID, visit the apple support link at Use Touch ID on iPhone and iPad - Apple Support.

Hope this helps,

Troy

look at settings - touch id/passcode.

Although you are required to activate TOUCH ID in settings to use this feture, it has nothing to do with other (Non-apple) apps.

You are required to log into the app, ie.. chase, wellsfargo, bank of america, ect ... go to settings and activate this feture in the app itself. I just did it and it works correctly every time...

Now the real question is why do people post stuff on here if they don't know what they are talking about? I would be very careful who you listen to!

Do your homework, half the people that post on this forum have no knowledge of which they speak...

Rule of thumb is read at least 10 or more postings on the subject and do an evaluation, if you have at least 50% or more people saying the same thing the odds are that the answer is correct ..

valem1234 wrote:

I went on there but I don't know how to add the chase app. it doesnt give me an option to add. it only shows the options to turn on and off the features i already have but nothing to add.

Then you need to contact the app developer or look at their support site.

I assume you have apple pay turn or iTunes/app store turn on

Troy's information applies to any app that offers the use of fingerprint as a proxy for the app password. You must first have fingerprint recognition enabled in settings, with a passcode in place (as fingerprint recognition itself requires use of a passcode). Only then will apps like Chase, Bank of Ameica, Fidelity, mSecure, etc that support fingerprint recognition give you the option of setting that up when you launch them.

Hi there,

I had all of these instructions done before searching this & nothing has changed. What to do?

Log in on the Chase app as you would regularly do and then go into settings and turn on Touch ID.

This finally worked for me. None of the other posts were helpful. Thank you!

This is the answer we were looking for. Enable Touch ID from within chase app settings

First, you need to login with your username and password in chase app. Second go to my settings in chase app. Third there will be Touch ID tab, go in and turn on your Touch ID. This should solve your problem.

Good luck.

We, as well, had this same problem/question...Thanks For the solution! 🙂