OSX did an update last night (I'm on 10.11.3) and after it reboot it asked me for the "Setup User" password, see photo below. I am aware that you can just reboot to get around this issue - but as we have seen it multiple times in our office now, we'd like to know exactly why it is happening.
Can anyone confirm that this is a bug?
Mac mini, OS X El Capitan (10.11.3), updating bug
FortKnUX wrote:
Just press Control+Option+Command+Delete keys and it will switch to full username/password prompt.
Normally that works to switch between the "List of users" and "Name and password" login screens, but not always in this case. I support several dozen Macs, and one in particular always shows this when the OS is upgrade. I have tried switching to the Name and password login screen, but it didn't work.
Also, here's a thread where several posters experienced the same problem, tried the same fix (Control-Option-⌘-Delete), and it didn't work for them, either: http://forums.macrumors.com/threads/setup-user-login-prompt-after-update.1899186 /
The only fix I know is to do a forced shutdown. This can be accomplished by holding the power button for five seconds. In the case of desktop Macs, pulling the power cable also works.
IMPORTANT UPDATE: On another page, someone suggested using Option-Return. That didn't work either, but it did put the insertion point in the password box. Then I tried Control-Option-⌘-Delete, and it worked!
So the trick is to click in the password field first, then type Control-Option-⌘-Delete. When I did this, I was able to log on using my regular credentials.
Worked for me!!
Control-Option-⌘-Delete-Return
Mmmh it seams that since 10.12.x there is a another bug. Even when i get to the username and password prompt any character which i try to enter there gets immediately deleted....????. Only option is to power cycle and hope ;-).
Me too
I'm running into this too. What happened after you power-cycled? Could you log in as yourself? Did you have to restart Migration Assistant?
Thanks for any observations or help you can offer.
Yup I hit this as well
Rebooting is not helpful as it means starting the migration process again
Help .. I try to follow instructions to press key control+option+command+delete
option-return let me log in with my credentials. thank you!!
What is the "Setup User" password which is asked for after updating?
