URLs not working in Safari or Mail after iOS 9.2.1

Sorry to hear that your problem did not get fixed quicker. Nothing is perfect... Androids are not either... I dont work for Apple, they surely can improve on crisis management. I find that they suck at damage control, but i'm not convinced you would have a better experience with Android. In the end, it's a different philosophy, a different product concept. you cannot walk away from an integrated system and embrace fully open just because their support service was below standard. I mean yes you can but it does not seem to be a right reason to do so. Anyway, best of luck with Apple or Android whichever you give your trust to

the 9.3.1 update is still not showing on my ipad, I would like to update it. I'm posting this on my laptop. How can I update, please.

You can try using iTunes and see if it shows up there, but it should be available for you soon. Keep checking.

Hi, since March 22 a lot of people are suffering with the same problem, iPad blocks, links doesn't work and e-mails couldn't be open. Everybody at home use an iPad. Today I tried to have contact with the support team by phone. They call me on my number but there isn't any reaction when I push the soft button '1'. Then the voice tells me to call me back after 10 minutes because I didn't reply on the call ?!? We only have our iPad, lucky I still have my old HP desk top because otherwhise we don't any longer participate on the WWW. My dear friends at Apple....what is happening ? Do I need to go to the shop today to by a Windows tablet now to be back on the WWW ?

I got the notice from Apple that problem was fixed w release 9.3.1 .

I Installed it while crossing my fingers! Well, let me tell u! Not really! It is NOT FULLY REPAIRED. It did improve but still freezes!

Since I've my temp solution (see posting above) which WORKS, I'll delay using Mail & Safari full blast until it's fully repaired.

I installed 9.3.1 on both iPhone and iPad. Both work just fine now, but I am using Chrome as my search engine. Nothing worked until I installed 9.3.1.

Good luck, Everyone! 😉

9.3.1 fixed all my iPad Air url problems. Links works as it should be on emails and safari (with javascript activated).

After 3 weeks, appreciating the nomal usage...

I Have the same problem which started last week! Even the link doesn't work on the Software Update screen which offers more info on the fix they did on this problem!

come on Apple you charge enough for these devices don't we deserve good service in return? It's disgraceful!!

Just updated iPhone 5 and 2 iPads to 9.3.1 and all problems seems to be cured

I Updated to 9.3.1 when it came out and have had this problem since then.

Perhaps you meant to say that you've had this problem since 9.2.1, especially since you mentioned that you've had this problem since last week. The fix Apple has provided for this is 9.3.1, which just became available this week on Thursday, March 31st. Installing it will eliminate your issue with links. You will need to download and install it for the problem to be corrected.

Cheers!

Susan712, you cannot have 9.3.1 because if you did it would show no update available. Do not click on the link on the Software Update screen which offers more info as this will crash the process. They should have had enough foresight to not have included it but they did as it is standard on an update screen. Just install the update and it should complete fairly quickly. Make sure after the update to check all apps for updates before opening anything other than the standard Apple apps.

Thanks, i obviously made the wrong assumption - I thought it said my software was up to date. I'm now downloading 9.3.1 so fingers crossed!

TThanks for clarification I obviously made the wrong assumption! It's now downloading so fingers crossed. Appreciate your response!

Same on my iMac.