tilting mechanism on iMac screen has broken

Add me to the Droopy Screen club too I'm afraid! iMac (27-inch, Late 2012) - Just came back to the office and my mac was hanging its head (in shame?) Will get on to them in the morning, in the meantime, wine cork temp fix for me! Has anyone got apple to admit the problem and sort it out?

Uh oh...

Many other posts speak about this, for ex :

Design fault? 27" 2013 iMac stand just gave up!

The main problem is that the iMac hinge is at the back, meaning that you need to empty ALL of the iMac's content before being able to access it. iFixit.com, the reference when it comes to tutorials for repairing Macs, doesn't even have* an article to repair the hinge, because it's such a hassle. Some shops might accept to repair it, but it will cost a big amount, because it's the longest repair to be done on an iMac...

* (unless they've added one recently and i'm unaware; correct me if it's wrong)

MY iMac did the same thing, just sitting unattended on the desk. This is certainly a design flaw and Apple should cover all costs.

Check this video out. It shows you how to install the vesa kit on the imac. The important part is it shows how to get to the screws in the mechanism. Maybe tightening them will help you.

https://www.youtube.com/watch?v=eK55yuERL0k