I changed my Apple ID and now I can't update my apps

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Level 1

29 points

I changed my Apple ID and now I can't update my apps

I just created a new Apple ID and expected to lose all of my apps, but I can still use them. I already logged into everything with the new ID. The issue is that now I can't update them and the app store doesn't recognize them as purchased, but also won't allow me to repurchase them. When I click update, it prompts me for the password of the old ID and won't let me change it. They are basically in limbo. Any ideas about how to fix it? Thanks!

iPhone 6s, iOS 9.2.1

Posted on Feb 3, 2016 3:48 PM

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Answer 1

Top-ranking reply

adejulius Author

Level 1

29 points

Feb 3, 2016 4:42 PM in response to adejulius

I had to create a new one because I was sharing one with my mom under her email address, and I knew it'd be way more difficult for her to figure out. I know that they aren't transferable, and I'm fine with that, but my confusion is that now the store is still somehow linked to the old ID.

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Answer 2

Feb 4, 2016 3:39 AM in response to adejulius

Go to Settings/iCloud and sign out
Go to Settings/iTunes & App Stores and sign out
Go to Settings/Facetime and sign out
Go to Settings/Messages and turn off iMessage
After signing out of all of these, go to each one and sign in with the new Apple ID.
Delete any apps purchased or download with the old ID
Go to the App Store and purchase or download any apps that you want

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Answer 3

ChrisJ4203

Level 10

230,666 points

Feb 3, 2016 3:51 PM in response to adejulius

The only way to fix it is to delete them and then download again. Apps are locked to the Apple ID used to purchase/download them. Not sure exactly why you created a new Apple ID, but unless you use the old one, you will not be able to update those apps.

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Answer 4

Feb 3, 2016 3:51 PM in response to adejulius

Your mistake was to create a new Apple ID, rather than changing the email address associated with your existing Apple ID. You will have to re-download all those apps, and pay for the ones that are not free again. Or go back to the old Apple ID account.

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Answer 5

adejulius Author

Level 1

29 points

Feb 3, 2016 5:18 PM in response to Lawrence Finch

I thought about that but I'm going to set up Family sharing with my boyfriend so we can share apple music. I'm fine with losing the apps, I just want to disconnect from the old ID totally, sharing it has been causing a lot of issues (getting each others calls and contacts overlapping and transferring between phones). I more just want to start fresh in terms of downloaded things.

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Answer 6

Feb 3, 2016 5:07 PM in response to adejulius

You need to sign out of the store, then sign in with the new Apple ID. To share apps set up Family Sharing: Family Sharing - Apple Support

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Answer 7

Demo

Level 10

166,633 points

Feb 3, 2016 3:56 PM in response to adejulius

adejulius wrote:

I just created a new Apple ID and expected to lose all of my apps, but I can still use them.

If you changed your email address, You didn't not need to create a new ID. You just needed to change the Apple ID, not create a new one. Apps and all iStore purchases are tied to th ID used to make the purchases. Creating a new ID means that you have to start all over again with your purchases. Changing the ID allows you to keep all of your purchases.

Change your Apple ID - Apple Support

What to do after you change your Apple ID email address or password - Apple Support

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Answer 8

adejulius Author

Level 1

29 points

Feb 3, 2016 5:02 PM in response to Demo

Yep. It's weird.

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Answer 9

modular747

Level 6

19,668 points

Feb 3, 2016 3:53 PM in response to adejulius

As far as the iTunes/App store is concerned, creating a new Apple ID is the same as a new account, Purchases are not transferable from your old account to the new one and you'll have to repurchase the apps using the new Apple ID.

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Answer 10

Demo

Level 10

166,633 points

Feb 3, 2016 4:52 PM in response to adejulius

Did you sign out of the old ID? Settings>iTunes & App Store>Apple ID. Tap the ID and sign out, then sign in with the new ID.

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