Cannot find Music folder on Ipod classic

Hi,


Itunes freezes when I plug in my ipod classic. I scanned and fixed my device (nothing was found), but still itunes freezes and doesn't recognize my ipod.

Since my ipod formatted itself there's no music on it and I need music! So I tried to put music on my device without itunes.

I put the ipod in disc mode, showed hidden files and went to the Ipod_Control folder. But the only thing I see are a couple of files, like alarm and clock.

No music or itunes folder.


Does anyone know what else I can try to put music on my ipod? Or is my device too damaged and all hope lost?


Thanks in advance for any help.

iPod classic, watchOS 2.0.1

Posted on Feb 4, 2016 2:43 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2016 6:27 AM

Since you may have reformatted the iPod outside of iTunes, that could be the problem. It sounds like you use Windows (not a Mac). If so, use Windows to reformat the iPod again, like it's a USB external drive. For format, if the option for FAT32 is available, use it (FAT32 is the format used on iPods when used with Windows). If FAT32 is not an option, ExFAT is probably the next best choice (do not use NTFS). If there's an option for a quick format, do a full format instead. If the format operation completes successfully, run iTunes. Whether you are prompted or not, you must do a Restore using iTunes, to add back the iPod's onboard software and set it up to operate as an iPod.

9 replies
Question marked as Top-ranking reply

Feb 5, 2016 6:27 AM in response to Vaspire

Since you may have reformatted the iPod outside of iTunes, that could be the problem. It sounds like you use Windows (not a Mac). If so, use Windows to reformat the iPod again, like it's a USB external drive. For format, if the option for FAT32 is available, use it (FAT32 is the format used on iPods when used with Windows). If FAT32 is not an option, ExFAT is probably the next best choice (do not use NTFS). If there's an option for a quick format, do a full format instead. If the format operation completes successfully, run iTunes. Whether you are prompted or not, you must do a Restore using iTunes, to add back the iPod's onboard software and set it up to operate as an iPod.

Feb 4, 2016 3:35 PM in response to Vaspire

Try putting the iPod into Disk Mode, and then connecting it to your computer running iTunes


Putting iPod into Disk Mode - Apple Support


If iTunes picks it up (without "freezing"), it should prompt you to do a Restore with a message about "recovery." Let iTunes do the Restore, to put back the iPod's onboard software, which is necessary to operate the iPod as an iPod.

Feb 5, 2016 9:02 AM in response to Vaspire

Take a look at Re: Corrupt iPod classic.


BTW It isn't enough to throw media files inside iPod_Control. They have to be set out in a particular layout of hidden folders and obscured filenames which have to be added to a database on the device or it won't see that they are there, iTunes is the usual tool for doing this but there are others. If the drive is shot however none of them are going to work.


tt2

Feb 6, 2016 4:59 AM in response to Vaspire

Those numbers are reasonable. Once the 96 pendings have been turned into reallocs, and providing they're not the tip of a hidden iceberg, you should be OK. Try the DFU restore or reformat suggestions. One or other should work. Try the quick format through Windows Explorer since you've already located that, then check the stats again. Once you're seeing zero pendings connect to iTunes and restore.


tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot find Music folder on Ipod classic

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.