Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Safari Keeps Loading Connection Page

I recently connected to Southwest's in flight Wi-Fi. Now I am home and connected to my own network however every time I open Safari it points to "http://getconnected.southwestwifi.com/" and can't load the page. Same thing if I type an address. If I click on a book marked page it loads fine. The network itself is fine, I have iMessage, Google Chrome, ect. It seems to get be Safari. Any suggestions? Thanks!

MacBook Pro, iOS 9.2.1

Posted on Feb 5, 2016 9:39 AM

Reply
Question marked as Best reply

Posted on Feb 5, 2016 10:12 AM

Go to Settings - Safari - Clear History and Website Data.

If this does not help, reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

2 replies
Question marked as Best reply

Feb 5, 2016 10:12 AM in response to jayfromnh

Go to Settings - Safari - Clear History and Website Data.

If this does not help, reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

Safari Keeps Loading Connection Page

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.