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Level 1

8 points

White Screen of Death. Macbook Pro. Please help!!

Hi there! I desperately need your help.

So I was using my mac, everything normal until one day it freezes and I´m force to shut it down.

Unfortunately when I tried to turn it back on, it just got stuck in the famously known white screen of death. Most of the times, is just the white screen without logo or image folder or anything.

I know my computer is alive because sometimes (not often) the apple logo appears and I´m able to try reinstall OS X (but then it crashes again), but most of the times is just the white screen.I have tried most of the inputs and they do not do the trick (Cmmd + R, Shift, etc. Most of them don´t work and don´t do anything, except for the zapping PRAM input which is Cmmd+Option+R+P, however after the reset, it still just shows the white screen most of the times.)

Is there a way to fix this problem?

Thank you so much.

MacBook Pro (13-inch Mid 2009), OS X El Capitan (10.11)

Posted on Feb 5, 2016 12:17 PM

17 replies

JCLanz Author

Level 1

8 points

Feb 5, 2016 2:47 PM in response to my ginger

Here is one weird thing. Sometimes it works and some times it doesn´t. What i mean with this, is that sometimes the apple logo appears, I start install the OSX, but at some point crashes. And when I try to turn it on again it goes back to the white screen.

my ginger

Level 5

4,904 points

Feb 5, 2016 3:01 PM in response to JCLanz

I think it's time for a new hard drive. Since you can only get to recovery sometimes. That would seem to mean that the drive is barley working at best. With a bad hard drive single user takes longer to start and run. Your computer is to old to run internet recovery with Command Option R. Do you have the install disks that came with the computer.

White Screen of Death. Macbook Pro. Please help!!