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Slow Context Menu Loading (Right click)

Hi guys,

My problem is, ever startup on my MacBook Pro, the first time I Right Click takes a long time to appears, but only the first time!

Someone nows how to fix?

In the ~/Library/Contextual Menu Items doesnt have anything.

/System/Library/Contextual Menu Items doesnt existe


Anybody can hep me?
Thanks!

MacBook Pro (13-inch Mid 2012), OS X El Capitan (10.11.3)

Posted on Feb 5, 2016 9:31 PM

Reply
Question marked as Best reply

Posted on Feb 7, 2016 7:39 AM

Hi Marconato,


Thank you for visiting Apple Support Communities.


If the first time you right click takes a long time when you start up your MacBook Pro, I recommend first testing in safe mode and a new user account. These tests can help us determine what to try next, as mentioned in How to test an issue in another user account on your Mac.


Start up in safe mode using the steps below, and see if the contextual menu takes a long time to appear when you right click. If so, restart your computer normally and test again.



If you're seeing unexpected behavior on your Mac try these steps first:

Try starting your Mac in Safe Mode. Restart your computer. Hold the Shift key when you hear the startup sound. Release the Shift key when you see the Apple logo appear. This starts your Mac in Safe Mode. Safe mode performs a directory check of your startup disk, and removes some cache data. After your Mac finishes starting up, restart your Mac normally (without holding the Shift key) and see if the issue is resolved.


If the same thing happens in safe mode, try a new user account next:


How to test with another user account

You can figure out if unexpected behavior is related to user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.

Create a test user account

  1. From the Apple menu, choose System Preferences.
  2. Click the Users & Groups icon in the System Preferences window.
  3. Click the lock icon, then enter an administrator name and password.
  4. Click the Add button (+) below the list of users.
  5. Choose a type of user from the New Account pop-up menu.
  6. Give the user a full name, account name, and password.
  7. Click OK.
  8. Close the System Preferences window.

Log in to the test user account

Log out of your current user account by choosing Log Out from the Apple menu, then log in to the new account you created. If you're prompted to sign in with your iCloud account or Apple ID when you log in, skip this step.

Try reproducing the issue

Try the same steps that caused the unexpected behavior to appear before. For example, if you were unable to print, try printing from this user account. If you were unable to connect to the Internet, try browsing a website from this user account.


Sincerely.

54 replies

Apr 15, 2016 12:06 AM in response to Marconato

I am here just to say that the problem still exist up to this date. This is MBP mid 2012 non retina, where I just helped a friend upgraded the mbp with a new 240GB SSD with fresh El Capitan installation. Intel i5, 4GB of RAM. Running the latest 10.11.4 still doesn't make the problem go away. Updated the EFI manually as well. Tried all the potential solutions posted here but to no avail.


Frustrating.

May 19, 2016 7:03 AM in response to himynameisubik

I reported the issue to  (using bug reporter) and they nearly immediately asked me back for more details and wanted me to perform a „sysdiagnose“.

I updated to 10.11.5 and the issue persists, so I performed the diagnose and uploaded the result.

Hopefully this will help all of us 🙂

The „fix“ of XavierX might help, however, I don’t want to go without the smart zoom feature 😕

May 19, 2016 7:19 AM in response to Marconato

Had no evidence of this problem on any Yosemite release thru 10.10.5 on 2011 Mac mini with third-party SSD and 8GB RAM. With El Capitan 10.11.4, the Open with on the contextual menu would lag with a Fetching… , and this seems to be a stale Launch Services database, which is fixable.


On slower hardware (read Apple internal, non-SSD drives), and initial OS X startup, there are a boatload of System services that run including Software Update, and Spotlight indexing (not only your hard drive, but the Time Machine disk too). These start up processes will cause interactive lag for a few minutes due to resource contention.


If you are attempting to run OS X on a 2GB RAM machine, it will crawl, all of the time. Not enough memory, and it is swapping (read dog slow).


Anyone knowingly, or unknowingly running anti-virus, security, or so called Mac cleaner applications will have operational issues with their Mac because these worthless, third-party utilities will interfere with the normal operation of OS X.


Some malware will also cause operational anomalies with OS X.

May 19, 2016 7:23 AM in response to Marconato

I have only now found this thread, and I see that it has been going on for quite some time.


There are two things that immediately occur to me:


1) Some trackpad settings - this was already suggested

2) Resetting the launch services database. It was never said, AFAICT, by any of the affected users, in which context, or even which application, they were using right/control-click when the problem occurs. If it was in the Finder, then for sure resetting the launch services database seems like the most obvious thing to try:


Here is how:


1) Open Terminal

2) Triple-click anywhere in the following line (it is a single, very long line) to select it; Copy (command-C):

/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -r -domain local -domain system -domain user

3) Paste (Command-V), and press enter

4) Log out and back in

May 19, 2016 7:46 AM in response to Luis Sequeira1

Since I'm also experiencing the problem with a mouse I don't think it has something to do with the trackpad or it's settings.


Unfortunately your launch service reset does also not eliminate the problem on my MacBook Pro. The first context menu load is bringing up the spinning ball for about 3-5 seconds. After using the context menu once it is fast again. But it will come back every restart.

May 19, 2016 8:26 AM in response to himynameisubik

Safe Boot

  1. Shutdown (not Restart) your Mac.
  2. Power on and immediately press and hold the shift key until you see horizontal boot progress. This will be slower in Safe Boot mode.
  3. At the login screen, reaffirm that Safe Boot appears in the upper right corner of the screen.
  4. After you enter your password, press and hold the shift key again, before you press the right arrow to login.

    Continue pressing the shift key until you see your Desktop icons

  5. Evaluate the right contextual menu performance. Any change?
  6. Reboot normally.
  7. Step 5 again.


Has the Safe Boot process resulting in normal contextual menu performance following a normal reboot, and does the sluggish performance vanish, after a second reboot?

May 19, 2016 11:49 PM in response to VikingOSX

Thanks for your suggestion. Although I already tried that I gave it another try with the shift key while login but the problem still persists. The context menu still needed up to 5 seconds until it shows after restarting or turning on the mac - in Safe Boot or Normal mode. And after the first time "Loading the context menu" it works instantly.

Slow Context Menu Loading (Right click)

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