HT203031: Where do I find my Case or Repair ID?
Learn about Where do I find my Case or Repair ID?
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Helpful answers
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Feb 6, 2016 1:15 AM in response to anatsagdby seventy one,If you have replaced the battery yourself or via a third party you will have voided the warranty and that, I imagine, would prevent any part exchange. Some really smart technical people can do a replacement without it being obvious (screws are hard to remove without showing signs of removal) in which case you might get away with it if you have used the same battery, too. But ?????
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Feb 6, 2016 2:21 AM in response to anatsagdby Lexiepex,Did you put the battery in, or did Apple do it, or a third party?
I am not sure Apple does trade in, so you are talking about another party where you buy a new one, probably the provider. Tell them what happened.
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Feb 6, 2016 2:32 AM in response to Lexiepexby seventy one,'Morning Lex,
This is likely what the OP is referring to. We do not know the OP's location so it may not apply.
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Feb 6, 2016 6:47 AM in response to seventy oneby Lexiepex,Hi SO, indeed.
I know that there is an organisation in some countries that offer a good price for second hand iPhones when there is a new iPhone coming. But trading in I do not know who does or who doesn't, I suspect that Apple doesn't. Maybe a certified retailer, or a mobile provider does.
Ciao
Lex
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Feb 6, 2016 9:29 AM in response to Lexiepexby deggie,Apple does take trade-ins (with some strings attached) and they announced yesterday that they will take damaged iPhones in trade towards the purchase of a new one.