Why does my apple tv keep saying to turn on home sharing on my computer when it is already on?

I can play all of my purchased movies and apps etc just fine on my appletv. My problem is when I go to play a movie from my itunes library it will not let me, telling me to make sure home sharing is on. It's turned on, on my computer, my appletv etc. I have restarted it, I have restored it, and I have reset it and it's a constant headache. No matter what I've done I can't get my itunes library to show up.

Apple TV, Windows 10

Posted on Feb 6, 2016 11:43 AM

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34 replies

Feb 8, 2016 3:00 PM in response to jaryn_ty

I had this happen to me recently when I just bought a new computer with Windows 10. My computer would go back to log in screen when not used and I fixed it where it would not do that. I went into power setting and changed my c drive to never sleep. My monitor goes to screen saver and then shuts down after 10 minutes of computer not being used. Since then...which has been a month now...Apple TV has not given me that message. I'm thinking when it went to log in screen it cut off communicating to my Apple TV. Can't remember if telling my drive to never sleep fixed it where computer would not log me out....I could have changed a setting to fix that automatic log out too.

Feb 9, 2016 6:46 AM in response to jaryn_ty

Hi, I am having the same issue.

Litterally tried everything.

Important note is that in the beginning it did work, and after I do some of the below, it typically works for a few hours, only to then out of the blue say I need to turn on Home sharing again.

I did;

- Change my computers name,

- Change the entwork name,

- Change the Wifi name

- Unplug every device, (repeat all of the above) then plug them back in


The only thing I can imagine is that somewhere down the line the Apple TV can no longer find my Imac (that is home sharing) because it loses track of it (I am no computer guy, (not a complete idiot either), but that is the only viable solution I have.


To clarify a bit further;

- My internet connection comes to a router.

- the Apple TV is wirelessly connected to this router

- a Time capsule is connected to my router (ethernet) and my Imac is connected to this Time Capsule (Ethernet and Wifi) (Yes I tried just using Wifi and/or Just ethernet to see if this made a difference).

- I have another Apple TV in my bedroom that is connected via Wifi to my Time Capsule and that has never had any issues with Home Sharing.


So my guess is that somewhere between the Router that my Apple TV is connected to, and the Imac that is connected to the Timecapsule, the signal gets screwed up, or goes missing and the Aplle TV can no longer find the Mac.


Again, I typically get it to work, but after a couple of hours the Bug will return and the ATV will ask again to put on Home Sharing. If anybody has any firther tips. I will be a very grateful person.

Feb 9, 2016 5:32 PM in response to Stokjeros

Well....you're solutions gave me a little bit of hope. I didn't see your post until I had got home with a replacement ATV3 (thinking that It would solve the issue --- I Didn't 😠) I then re-named my computer, de-authorized and authorized it, tweeked around with the 'Sharing' settings and nothing's helped. I thought the issue was with the ATV because my computer and my phone wouldn't 'register' it for me to 'display' things on....


Can anyone give me some advice (applicable) to solve this? Cuz I'm about 12hrs away from calling Ms Cleo 😝

Mar 31, 2016 2:20 PM in response to jaryn_ty

I have the same problem. It worked two weeks ago. Now ATV keeps telling me to start 'home sharing' on my up to date Mavericks iMac using the same login. I've tried that. I've tried two logins, the same one on all my devices. They're on the same wi-fi circuit. I've rebooted ATV, restarted the mac, done everything. Also, my son's Macbook Pro can't see any access to Apple TV either. And nor can two iPhones in the house. My APT software is up to date – I checked. Sounds like Apple's trying it's best to get us all to buy the latest Apple TV system. Pah.

Apr 15, 2016 5:34 AM in response to LuciusVorenus16

I have two suggestions that you may have not tried:


People have reported trouble with ATV and the advanced types of Apple ID validation. Try changing your iTunes account back to password only. Obviously, this is not ideal, but may be required until Apple fixes ATV software.


Some routers don't route the multicast packets used for discovery between subnetworks. Things work best with server and ATV on the same wifi network. This may apply especially to Stokjeros' complex configutation. The fact that it "works" intermittently points to this. After the right amount of manipulation, these packets seem to leak through somehow. But eventually it goes back to "normal" and too bad. I experienced these symptoms long ago with AirPlay, and switching everthing to wifi fixed it. Of course some routers (newer, different make?) handle this smoothly, so YMMV.

Sep 6, 2016 7:49 AM in response to jaryn_ty

I have this issue as well.

64gb Apple TV

Alienware 17 Win10 laptop.

Open iTunes on the laptop, then go to "Computers" on the Apple TV.

Apple TV give the message to turn on Home Sharing.

Home sharing is on and signed into on the laptop.

On the laptop, I have to turn off Home Sharing, then turn it back on which then prompts to enter Apple ID & pw.

Once I do this, it shows my library on the Apple TV.

I don't need to do anything on the Apple TV, just simply toggle off/on Home Sharing on the laptop.
It's not a huge deal, but this should not be happening. Once Home Sharing is on, both my Apple TV's should be able to see the computer as long as iTunes is running.


Hope this helps others as toggling Home Sharing on the laptop is much easier/faster than some of the suggestions I have read on this thread.


Regards,

Dan

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Why does my apple tv keep saying to turn on home sharing on my computer when it is already on?

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