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I cannot start iPhoto. I get an error message that says iPhoto quit unexpectedly

I cannot open iPhoto when I plug my iphone 5 into the iMac. I get a repeated error message that say" iPhoto quit unexpectedly. Click reopen to open the app again". and it happens over and over again. Help!

iPhone 5

Posted on Feb 7, 2016 2:21 PM

Reply
3 replies

Feb 7, 2016 2:57 PM in response to tracykbo

Which version of iPhoto do you have? And which MacOS X version?


Post the first 50 lines or so of the crash log from the error panel where you are asked to send a report to Apple. Perhaps the log with the full error message can give us an idea.


What changed, before iPhoto started to crash, when you try to import? Did you install new software?

Feb 7, 2016 3:04 PM in response to léonie

I don't know which version I have - how do i find that. And here are the lines! Anything you can do to help is much appreciated!


Process: iPhoto [315]

Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto

Identifier: com.apple.iPhoto

Version: 9.4.3 (9.4.3)

Build Info: iPhotoProject-720091000000000~1

App Item ID: 408981381

App External ID: 15017489

Code Type: X86 (Native)

Parent Process: launchd [148]

User ID: 501



Date/Time: 2016-02-07 16:02:00.409 -0700

OS Version: Mac OS X 10.8.5 (12F2560)

Report Version: 10



Interval Since Last Report: 97502 sec

Crashes Since Last Report: 25

Per-App Interval Since Last Report: 54267 sec

Per-App Crashes Since Last Report: 25

Anonymous UUID: 031F2C4F-D68A-A4A1-2AC3-9952D3D185DC



Crashed Thread: 0 Dispatch queue: com.apple.main-thread



Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c5325a30



VM Regions Near 0xc5325a30:

CG backing stores 00000000c5004000-00000000c5006000 [ 8K] rw-/rw- SM=SHM

-->

CG backing stores 00000000c59f2000-00000000c5a01000 [ 60K] rw-/rw- SM=SHM



Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.apple.JavaScriptCore 0x956453ae JSC::DFG::GPRTemporary::GPRTemporary(JSC::DFG::SpeculativeJIT*, JSC::DFG::StorageOperand&) + 110

1 com.apple.JavaScriptCore 0x95675dc4 JSC::DFG::SpeculativeJIT::compile(JSC::DFG::Node&) + 59684

2 com.apple.JavaScriptCore 0x95646929 JSC::DFG::SpeculativeJIT::compile(JSC::DFG::BasicBlock&) + 889

3 com.apple.JavaScriptCore 0x95648b85 JSC::DFG::SpeculativeJIT::compile() + 69

4 com.apple.JavaScriptCore 0x9563301f JSC::DFG::JITCompiler::compileBody(JSC::DFG::SpeculativeJIT&) + 63

5 com.apple.JavaScriptCore 0x95633e47 JSC::DFG::JITCompiler::compileFunction(JSC::JITCode&, JSC::MacroAssemblerCodePtr&) + 231

6 com.apple.JavaScriptCore 0x9563173c JSC::DFG::compile(JSC::DFG::CompileMode, JSC::JSGlobalData&, JSC::CodeBlock*, JSC::JITCode&, JSC::MacroAssemblerCodePtr*) + 1020

7 com.apple.JavaScriptCore 0x9563132e JSC::DFG::tryCompileFunction(JSC::JSGlobalData&, JSC::CodeBlock*, JSC::JITCode&, JSC::MacroAssemblerCodePtr&) + 46

8 com.apple.JavaScriptCore 0x956841af JSC::jitCompileFunctionIfAppropriate(JSC::JSGlobalData&, ***::OwnPtr<JSC::FunctionCodeBlock>&, JSC::JITCode&, JSC::MacroAssemblerCodePtr&, JSC::SharedSymbolTable*&, JSC::JITCode::JITType, JSC::JITCompilationEffort) + 271

Feb 7, 2016 3:50 PM in response to tracykbo

You are having iPhoto 9.4.3 on MacOS X 10.8.5.


This iPhoto version is recently crashing frequently, if you have been using the Places feature in iPhoto. YOur crashlog is showing, that your iPhoto version is also crashing when executing Javascript code, that might be used to access the server for the Places data and maps. Make a test:

Disable your network and take the mac offline. If iPhoto is then working again, you are having the problem that iPhoto is crashing, because it can no longer access Google's servers for maps and location data. Apple did not renew the contract with Google.


See this User Tip:


iPhoto 9.4 crashing when viewing Places



There are several ways to deal with this:

  • Upgrading to iPhoto 9.6.1, if possible. iPhoto 9.5.1 and newer versions are using different map servers.
  • Working offline. If turning off the network is stopping the crashes, it is a onfirmation that the crashes are caused by the places feature.
  • Removing the html files from the iPhoto application, that are running the java code, that tries to access Google's servers as suggested by Huxly647':

See Huxly647's solution:

Huxly647Nov 20, 2015 12:05 AM
Re: iPhoto crashes after opening repeatedlyin response to carvermonHelpful

I found a fix that works for me..


1. goto /Applications/iPhoto.app/Contents/Resources

2. delete the files ' googlemap.html ' and googlesearch.html


Iphoto no longer crashes, places doesn't work but it doesn't bother me too much.


Let me know if it works for you guys...

Removing the two files ' googlemap.html ' and googlesearch.html from iPhoto's application bundle prevents the javascript inside from being executed and causing the crash. Going offline does obviously do the same. So it is pretty clear, that something happened on Google's end.


To access the files inside the iPhoto application select it in the Finder and ctrl-click it. Then use the command "Show Package Contents" from the menu. Open the subfolder Contents, then Resources.


Don't try this fix without making a copy of the iPhoto application before you try to remove the two files from the application bundle.

If you want to make the Places feature work again, have a look at cotton-x's post:

User cotton-x posted a clever fix to patch the iPhoto application, so that it is using a private key to access Google's servers. The same fix is working well for Aperture 3.4.5 and probably the earlier versions of Aperture as well. See this link if you want to try it.


Re: iPhoto 11 - Problems With Photo Locations


I tested this in Aperture 3.4.5 and could display the terrain maps again, that have far more detail than the new maps in the current version 3.6 of Aperture.

User uploaded file

I cannot start iPhoto. I get an error message that says iPhoto quit unexpectedly

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