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Need help with viewing purchases in App store

I sign in use my password and nothing happens ! The screen is blank . I can open the store , shop in the store , but when I click on purchases put in my user name and password it stays blank ! Anyone else have this problem ? I'm using iMac 10.9.5 Maverick system .

iMac, 10.9.5 Maverick

Posted on Feb 10, 2016 4:24 AM

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1 reply

Feb 11, 2016 9:15 AM in response to gwenofala

Hi gwenofala,


I understand that you are seeing some issues with your access to the App Store on your Mac. I have an article for you that contains some troubleshooting steps for a similar issue with the iTunes Store. Use the steps in the following article to help you address this issue with your App Store connection:


If you can’t connect to the iTunes Store - Apple Support

https://support.apple.com/en-us/HT201400


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Need help with viewing purchases in App store

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