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when taking screen shot on iphone 6 it turns phone off.will a reboot fix this ?

why is my iphone6 turning off when i try take a screen shot ?

iPhone 6, iOS 9.2.1

Posted on Feb 10, 2016 7:20 PM

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Posted on Feb 12, 2016 7:15 PM

Do you mean the phone is completely powering down? Or do you mean the screen is going black? If you mean the screen is going black, it sounds as if you may have the timing wrong. You need to tap both the Home and the power button at the same time.

2 replies

when taking screen shot on iphone 6 it turns phone off.will a reboot fix this ?

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