January 1, 1970

bbabbitt1987 wrote:

And you don't represent the Hosts. They are the ones who determine what posts are acceptable and what posts aren't.

That must be why the hosts edited at least one of your replies. One specifically on the 1st page of the thread that now just says "Yes."

So, you're saying I'm right?

My response to you was to clear up your apparent misconception that we in any way represent Apple Customer Service. We don't. We are users, we are volunteers, and if we violate the TOU we are edited like anyone else posting here. As users, however, we have a right to our opinion. What has your contribution been up to this point?

GB

I'm saying that clearly the conduct of some people who espouse themselves as volunteers on this forum are not abiding by the conduct that Apple allows. When you post here and you have a badge next to your name with a high level and lots of points, newer users are going to assume (whether correctly or incorrectly) that you are representing Apple and knowledgeable enough to assist them with their issue.

You can disagree me if you wish, and it's clear that you will. It's just intriguing to me how all of the volunteers here for the most part will just direct someone to the Apple Store, and if they push back on you, you rage at the customer. Why are you here if you're just going to send people to the Apple Store? Why waste your time here if you don't want to help people fix their stuff.

You should scroll back a bit and read some other threads as well. I'm sure you have the time. I have told numerous customers on this forum to simply let their phone battery die and then recharge their phone (for the 1970 error) as that is the easiest and safest method. It doesn't require opening up the phone and voiding the warranty. Sure it might take a few hours, but it's better than trying to open up the phone and remove the battery, or wasting time driving to and from the Apple Store to have them do it.

bbabbitt1987 wrote:

I'm saying that clearly the conduct of some people who espouse themselves as volunteers on this forum are not abiding by the conduct that Apple allows. When you post here and you have a badge next to your name with a high level and lots of points, newer users are going to assume (whether correctly or incorrectly) that you are representing Apple and knowledgeable enough to assist them with their issue.

Unfortunately, I can't control your misconception or anyone elses. Everyone is required to agree to the Terms of Use when they sign up. But no one can force them to read it. As I am just a fellow user, I do not feel any obligation to conform to your view of how I should represent or comport myself. My reasons for being here are my own. I'm not inclined to discuss them with you.

Like everyone else in the world, I make mistakes. When I do, the Hosts treat me just like the treat you. I try to learn from the experience.

Depends on what you consider a "waste of time". Some people just don't want to wait until their battery runs down. Mine takes about 4 days. In this day and age of instant gratification, you should be familiar with that scenario. We tell people to go to Apple when we can do nothing further to help them. Since you so graciously provided the alternative method, there was no reason for us to repeat it.

I agree that you provided a helpful alternative. Unfortunately, you kind of buried it by then deciding to critique other posters on this thread. Sounds like you are the one with time on your hands.

You've been a member of this Community for a grand total of 4 days, and you have responded to two posts. If you don't like the tenor of the responses, then you can always find a friendlier forum to participate in.

GB

bbabbitt1987 wrote:

Yeah Gail, and what I'm saying is that you have no business volunteering on this forum if you are going to be rude to people. Do you get some sort of satisfaction out of putting people down?

You have no business acting as a moderator. But you do, why is that?

Remove and replace battery or enter recovery mode with mac

iWin10 wrote:

Remove and replace battery or enter recovery mode with mac

DO NOT DO EITHER. Simply connect to iTunes and update iOS. This problem was fixed with an iOS update 2 months ago.