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My 2 month old new iPhone 6 will not charge to 100%

I've had so many issues with iPhones. The first iPhone 6's motherboard was messed up, so Apple issued me this new one. It has been about 2 months and now my phone will only charge to 85%. I've reset it without completely resetting my data, and it will only drop the percentage. Any ideas??

Posted on Feb 12, 2016 5:19 AM

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1 reply

Feb 13, 2016 12:43 PM in response to katestie

Hi katestie,


Welcome to the Apple Support Communities! I'm sorry to hear you are having this issue with your iPhone, especially after other issues with your prior phone; I know how frustrating that can be. If you are still seeing these charging issues after a reset where your data was retained, you may want to make sure you have a current backup of your data, then try restoring your iPhone to factory settings and test in that default condition without restoring your data to see if the issue persists. You may find the following article helpful:


Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support


Regards

My 2 month old new iPhone 6 will not charge to 100%

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