Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I used MacKeeper malware software and now can't log in successfully. Help!

I used MacKeeper v2.12 on my Mac Pro to cure a strange "bug" but now can't log in successfully. Within MacKeeper, I scanned my hard drive; it came up with thousands of duplicate files and folders as well as tons of old or outdated applications. Sadly, I deleted them all.


Currently I'm logged on using the "Guest" ID (which allows me to access the internet... and you); guess all I need to do now is reset my password to allow me access to my personal ID.


How?


Thanks,


~ Laura

Mac Pro, Mac OS X (10.7.5), 2 x 2.66 GHz Dual-Core Intel Xeon

Posted on Feb 12, 2016 9:50 AM

Reply
3 replies

I used MacKeeper malware software and now can't log in successfully. Help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.