iPhone 6 battery dies in cold weather

Battery dies on my iPhone 6 in cold weather. Phone is about 15 months old, and dies from good battery 50% to 30% down to nothing and auto switch off. ON normal weather the battery is still very good and doesn't show sign of weakening on any normal day. But if it is cold outside, phone will dye in minutes if used outdoors. I first noticed when we went skiing around -5C (20-25F) and it was really bad there. But now it started doing it when it's around +5C (41F) shutting the phone down from 30% battery. When I plug it in, it immediately turns the phone back on and shows 25 or 35% remaining....

Anyone? Design issue? Specific app to kill? Running iOS 9.3, but it was already doing it on iOS 9.2 .... Thanks

Posted on Feb 13, 2016 7:49 AM

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Posted on Nov 16, 2017 5:39 PM

SUCCESS AT LAST!!!. Ok a little over a year ago when the problems started, post iOS9, cold weather and slowing down, I had my battery tested at the Apple Store. It checked out fine, so the tech said to wipe out the phone and reinstall from back up. That sped up the phone but no joy on the cold weather problem. Fast forward and the phone slowed more and more with each iOS update. Anyway, I reset the phone again and then made an appointment at the Apple Store to replace the battery. Well the battery failed and I have now replaced it. THE PHONE IS NOW FASTER AND I JUST TOOK MY DOG FOR A 1/2 HOUR WALK AT -11C OR 12 FAHRENHEIT STARTED WITH 97% MADE A COUPLE OF CALLS AND GOT BACK WITH 92%!! I EVEN HELD THE PHONE OUT AND NOT IN A POCKET FOR 15MIN. PROBLEM SOLVED EVERYONE.

340 replies

Jan 8, 2018 7:30 AM in response to Csound1

Hmmmmmm, I dunno maybe use higher quality batteries that don't suffer in the cold as much, like the ones used in the iphone 4 s for instance, I have an old 4S that is used for work it has far more charging cycles on it it is physically much older in years and doesnt go from 100% to flat in an hour outside in temps barely below zero like my iphone 6 does outside in the same pocket of my jacket. All these apple geeks who keep on saying it just works have their heads in the sand. There is a problem with these batteries, Apple are just too obsessed with making people buy the next generation item all the time they can't be arsed. Apple customer service amounts to just about sweet FA.


Does this?

Jan 8, 2018 8:01 AM in response to Csound1

Apple geek alert. Tell me something I don't know I am fully aware of the type of battery. Please tell me why an iphone6 uses more power with everything shut down in my pocket then an iphone 4 in my pocket with everything shut down. Both phones are doing nothing both phones are in my pocket one phone goes from 100% to nothing. The iphone 6. One phone is still at 98%, the iphone 4s. Both phones are doing nothing, everything is shut down. Your argument doesn't stand up and Apple do not admit a problem. The iphone 4s does not have a battery problem the iphone 6 does, get you head out the sand, why defend something that is obviously not fit for purpose. I will leave you to tell apple. I have better things to do than waste oxygen on more Apple geeks. It just works Hahahahaha! In fact dont bother telling me anything I'm not interested.

Jan 20, 2018 12:58 PM in response to Alx2011

Alex my previous phone worked well in cold weather then all of a sudden when it was cold it would lose power fast , my new one was working perfect in the cold , never had and issue in the minus 20 temps but since last update appears that I no longer can take my phone out even when -5

Yet people I know with same phone that do not do the updates it works well in cold , very interesting in my opinion

Jan 4, 2017 2:16 AM in response to fredrikdk

Yes, I do this daily 🙂

I work with mobile phones and I do measurements before and after battery replacement.

Here is an iPhone6 that I replaced the battery on yesterday:

Graph 1 show the behavour BEFORE battery replacement.

Graph 2 show the behavour AFTER battery replacement.

(since the battery died during test 1 the graph looks a bit strange, and its in swedish but I think it will be no problem to understand anyway. Number of charge cycle counts: 179)


1

User uploaded file

2

User uploaded file

Jan 4, 2017 2:17 AM in response to Visualo

so, apparently there is a recall action from Apple for iPhone 6 (https://www.apple.com/support/iphone6s-unexpectedshutdown/) however it seems to be extremely selective, since my phone seems not to be accepted as faulty. I just believe, that shareholder value is more important than admitting that the batteries in iPhones are faulty. Would be interesting how they would react, if the batteries start to burn in our pockets, if they still would deny the facts when people are getting injured.

Jan 16, 2017 11:25 AM in response to Alx2011

Is it possible this issue


https://www.apple.com/support/iphone6s-unexpectedshutdown/


is more widespread than they thought? Or they effectively drew a line in the sand where they would and would not fix defective batteries?


Sorry for the speculation, as we'll probably never know. But it seems coincidental we have issues with batteries and they have a (more limited) program to address a battery issue.

Jan 16, 2017 11:43 AM in response to krischl

I didn't search further, but should have. I didn't think the cause had been released but apparently it had on Apple's Chinese site.


'We found that a small number of iPhone 6s devices made in September and October 2015 contained a battery component that was exposed to controlled ambient air longer than it should have been before being assembled into battery packs,' reads a statement on Apple's Chinese website.

'As a result, these batteries degrade faster than a normal battery and cause unexpected shutdowns to occur. '

Interesting:

http://www.express.co.uk/life-style/science-technology/740732/iPhone-6S-Battery- Life-Apple-Problem

Jan 18, 2017 8:52 AM in response to Csound1

Jan 18, 2017 6:50 AM Re: iPhone 6 battery dies in cold weatherin response to marktso

marktso wrote:


I think it's excellent that Apple publishes the operating temperature. This says that if I put my phone in the refrigerator for a while (above freezing, temperature controlled, easily measured), it has to continue to work. I will do this as soon as I can. Might be interesting if we got a larger sample size to do the same.

Putting it in such a wet environment is also not good for it.


Good point. I have no desire to sacrifice my $600 phone for the sake of an experiment so I will use a plastic baggie.


According to their specs, it should be fine.


Environmental Requirements

Relative humidity: 5% to 95% noncondensing

Jan 18, 2017 1:00 PM in response to Trueimage1

I think the problem is more nuanced than that - it seems to get worse with age and at about 15 months goes very quickly from showing a charge to dying When exposed to temperatures that should be within its operating range. Don't other phones have lithium batteries? It seems to be specific to the iPhone 6 and 6S. Thanks CSound1 - posting again https://www.apple.com/support/iphone6s-unexpectedshutdown/

Jan 29, 2017 12:59 PM in response to Alx2011

I came across your post when trying to find out what to do about mine, experiencing the same issue with anywhere from 30-60% battery left...

I have a 6, but if yours is a 6s, you may qualify for a battery replacement like my friend did - check with your serial number here: https://www.apple.com/support/iphone6s-unexpectedshutdown/ (Sorry if someone else already shared this)

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iPhone 6 battery dies in cold weather

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