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iPhone 6 battery dies in cold weather

Battery dies on my iPhone 6 in cold weather. Phone is about 15 months old, and dies from good battery 50% to 30% down to nothing and auto switch off. ON normal weather the battery is still very good and doesn't show sign of weakening on any normal day. But if it is cold outside, phone will dye in minutes if used outdoors. I first noticed when we went skiing around -5C (20-25F) and it was really bad there. But now it started doing it when it's around +5C (41F) shutting the phone down from 30% battery. When I plug it in, it immediately turns the phone back on and shows 25 or 35% remaining....

Anyone? Design issue? Specific app to kill? Running iOS 9.3, but it was already doing it on iOS 9.2 .... Thanks

Posted on Feb 13, 2016 7:49 AM

Reply
340 replies

Jan 17, 2017 11:52 AM in response to SocialZebra

It's all ********! Apple tells us that there is a small amount of phones exposed to whatever, but everywhere i ask, people all over the place are experiencing the same problem. It's too big for apple to admit.

You can try whatever you want, but i can assure you: it won't work! I've tried it all. It's an internal problem. I hope your battery will continue to stop at 30%, because mine is sometimes even quiting at 80%. And when you really need your phone the most, when your in the middle of nowhere, searching for an address, and really need to call home, that's the moment you will be the most disappointed about your old friend Apple!!!!!

Jan 17, 2017 12:03 PM in response to tompazourek

This has nothing to do with cold weather... Apple has a problem, and they keep us in the dark. Battery stops at any given temperature, at any given day, with whatever is on the phone. When you empty your phone, reset it, do a repair mode, even do a apple chat and diagnostics, you will still have the same **** problem... You remember the problem with the Toyota Prius a couple of years ago? I'm afraid this is a similar big problem that can cost apple billions, if they admit it. So they just don't. They are big enough, so why should they? Even a little bit of support is too much to ask. When i ask them if they can contact me when the issue is resolved, they just say: No. You have to check the website for news. They don't contact you! It's too expensive. That's what has become of your old friend Apple on whom you relied on for so many years!!!

Jan 17, 2017 1:30 PM in response to marktso

Shutdowns at 40 degrees F and 35% battery are no longer occurring now that my phone and battery have been replaced with a new version of the same model (6s+). I restored using a backup of the failing old phone with all the latest updates, so I don't see how it could have been software in that case. My failing old phone also showed nothing in the diagnostics according to Apple store person.

Jan 18, 2017 12:30 AM in response to Banja75

I live in Holland, a country where it's never cold. It doesn't matter what temperature it is... the phone is not working correct and apple can't seem to find the problem. If they have to recall al iphones, they can shut down, so they try to solve the problem by ignoring our questions, hoping to solve the problem in the mean time. Sadly.

Your old (expensive) friend apple, on which you could count on, has left you in the cold!

Jan 18, 2017 5:52 AM in response to MarkoL1

There isn't one but at least Apple does post the operating temperatures of their device which a lot of manufacturers do not do. I searched and found one article from back in the Galaxy S2 days where they tested various phones and found it worked best in cold weather. Whether or not that is true today I don't know as they still don't post operating specs.

Jan 18, 2017 6:00 AM in response to Csound1

What is strange here is that I brought my iPhone 6 when I went skiing in Sweden right after purchase. Worked perfectly. To be clear, Sweden is **** cold.


Yesterday, I went in my car with a fully charged iPhone. One picture and it died! It is about +2C here.


The phone is over 2 years old but I just don't know if this is software or hardware related as why would the battery only behave this way in the winther?

Jan 18, 2017 6:02 AM in response to MarkoL1

Maybe in African continent? Oh, wait... most people there can't afford one... let's talk about the price... i think you can at least expect some support. But no. Apple is so big, they don't care about support. It's all about money these days.

Temperature? ********. The problem is there. 35 degrees celcius, or -10 degrees celsius. Maybe more often at -10, but anyhow.

Jan 18, 2017 6:03 AM in response to fredrikdk

fredrikdk wrote:


What is strange here is that I brought my iPhone 6 when I went skiing in Sweden right after purchase. Worked perfectly. To be clear, Sweden is **** cold.


Yesterday, I went in my car with a fully charged iPhone. One picture and it died! It is about +2C here.


The phone is over 2 years old but I just don't know if this is software or hardware related as why would the battery only behave this way in the winther?

Batteries wear out, have you considered that yours may have?

Jan 18, 2017 6:14 AM in response to Csound1

to backup MarkoL1: "shouldn't be sold" not cannot be sold. If it was true that iPhones cannot be working in below 0 degrees temperatures, it would come out a lot earlier and apple would have sold a lot less phones in northern countries... And what about phones of different makes? I have never heard that other phonebatteries die after 2 years? They can ware out, true, but it can't be that phones shut down at 80% and the next day at 20%, and another day at 90% (like mine)

iPhone 6 battery dies in cold weather

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