Alx2011 Author

Level 1

92 points

iPhone 6 battery dies in cold weather

Battery dies on my iPhone 6 in cold weather. Phone is about 15 months old, and dies from good battery 50% to 30% down to nothing and auto switch off. ON normal weather the battery is still very good and doesn't show sign of weakening on any normal day. But if it is cold outside, phone will dye in minutes if used outdoors. I first noticed when we went skiing around -5C (20-25F) and it was really bad there. But now it started doing it when it's around +5C (41F) shutting the phone down from 30% battery. When I plug it in, it immediately turns the phone back on and shows 25 or 35% remaining....

Anyone? Design issue? Specific app to kill? Running iOS 9.3, but it was already doing it on iOS 9.2 .... Thanks

Posted on Feb 13, 2016 7:49 AM

Top-ranking reply

Mtn Flying

Level 1

8 points

Posted on Nov 16, 2017 5:39 PM

SUCCESS AT LAST!!!. Ok a little over a year ago when the problems started, post iOS9, cold weather and slowing down, I had my battery tested at the Apple Store. It checked out fine, so the tech said to wipe out the phone and reinstall from back up. That sped up the phone but no joy on the cold weather problem. Fast forward and the phone slowed more and more with each iOS update. Anyway, I reset the phone again and then made an appointment at the Apple Store to replace the battery. Well the battery failed and I have now replaced it. THE PHONE IS NOW FASTER AND I JUST TOOK MY DOG FOR A 1/2 HOUR WALK AT -11C OR 12 FAHRENHEIT STARTED WITH 97% MADE A COUPLE OF CALLS AND GOT BACK WITH 92%!! I EVEN HELD THE PHONE OUT AND NOT IN A POCKET FOR 15MIN. PROBLEM SOLVED EVERYONE.

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340 replies

deggie

Level 10

167,537 points

Oct 5, 2017 8:13 AM in response to Mtn Flying

I would check the technical specs of the X and see if they are different from current models before you purchase one.

Nov 9, 2017 7:00 AM in response to JimmyCMPIT

Took your advice and sent the a message to Feedback, not sure how much good it does, but thanks.

Hat11put

Level 1

8 points

Nov 12, 2017 4:30 AM in response to aksello

My iPhone 7 32gb black turned off during a phone call I went in a shop I turned it on it had 20% and then dropped to 14% to answer the iPhone 7 is no bett

Nov 12, 2017 11:44 AM in response to Hat11put

Now I hear that the X has a cold weather problem😳 only thing is, they will likely fix the SOFTWARE problem because it’s a new product. Us older versions are left out int the ”Cold”!! AGAIN

Nov 15, 2017 3:49 PM in response to Aktovt

Done hold your breath, i have had this problem for over a year and it is clear they don't want to address it.

Visualo

Level 1

31 points

Nov 17, 2017 4:39 AM in response to Mtn Flying

Like CSound1 says, I would not celebrate too much if I were you.

Next Winter you will most likley have the same problem again.

Dec 21, 2017 6:09 PM in response to Alx2011

Having the same problem with my 7 here in US. My concern is heightened by The NY Times article on Apple-slowing older phones.

Dec 27, 2017 2:35 PM in response to Myutora

https://www.getorchard.com/blog/iphone-battery-dies-in-cold-weather/

Csound1

Level 9

60,063 points

Jan 6, 2018 2:24 PM in response to rahul4u

Other than not using Lithium batteries what would you have Apple do, keeping it in mind does not change the physics of the problem.

Csound1

Level 9

60,063 points

Jan 7, 2018 6:24 AM in response to Stanian

Stanian wrote:

Hmmmmmm, I dunno

That explains everything.

Csound1

Level 9

60,063 points

Jan 8, 2018 7:34 AM in response to Stanian

The battery in all iPhones is a lithium ion. The 4S just uses less power because it does less.

Please tell me what this "higher quality" battery would be, better yet, tell Apple.

Csound1

Level 9

60,063 points

Jan 8, 2018 8:16 AM in response to Stanian

I have no more time for you and your attitude, do whatever you please.

Csound1

Level 9

60,063 points

Feb 26, 2018 12:47 PM in response to dembala

Good luck finding an alternative phone that works below freezing.

Zack2016

Level 1

8 points

Jan 6, 2017 7:15 PM in response to Csound1

Regarding your response to FreyaSun, it may be a language thing.

"it seems" = it appears to be, but I may be wrong
"everyone I know [...] if their phone is in the second winter" = all the people I personally know, who've had the same phone concerned for two winters. In other words, this is limited to people in the person's immediate circle who have an iPhone 6 for about 14 months or so.
there is a difference between:
- everyone I know is ...
- it seems everyone I know is ...
- it seems everyone I know is ... if .... [such and such condition is true]...
- everyone in the world is absolutely (which seems to be what you're reading, but not what FreyaSun said)
there is also a difference between
- "everyone I know is not ..." = nobody I know is ...
- "not everyone I know ..." = not everyone, but some people I know ... (and since you "know of" people here in this community, I believe this is what you mean to say)
when FreyaSun says "everyone I know is ... if ...." it does not necessarily overlap (and probably doesn't) into your circle and imply that the people you know in your corner of the world must be experiencing the same things.

Hope that helps, because the problem with the iPhone battery is real and we are here to support each other -- not disregard other people's personal experiences.

ChrisJ4203

Level 10

236,327 points

Apr 27, 2017 6:45 AM in response to Fraserestates

Since you do not indicate the temperature, just "any way cold", here are the environmental specifications for the phone.

Environmental Requirements

Operating ambient temperature: 32° to 95° F (0° to 35° C)
Nonoperating temperature: ‑4° to 113° F (‑20° to 45° C)
Relative humidity: 5% to 95% noncondensing
Operating altitude: tested up to 10,000 feet (3000 m)

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iPhone 6 battery dies in cold weather