iPhone 6 battery dies in cold weather

Battery dies on my iPhone 6 in cold weather. Phone is about 15 months old, and dies from good battery 50% to 30% down to nothing and auto switch off. ON normal weather the battery is still very good and doesn't show sign of weakening on any normal day. But if it is cold outside, phone will dye in minutes if used outdoors. I first noticed when we went skiing around -5C (20-25F) and it was really bad there. But now it started doing it when it's around +5C (41F) shutting the phone down from 30% battery. When I plug it in, it immediately turns the phone back on and shows 25 or 35% remaining....

Anyone? Design issue? Specific app to kill? Running iOS 9.3, but it was already doing it on iOS 9.2 .... Thanks

Posted on Feb 13, 2016 7:49 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2016 6:52 PM

I went through a similar process without all the waiting, shows up for my appointment and in less than 10 minutes explained the problem and they ordered a battery. I was told the same thing that it would be at least 2 weeks but I happened to be there a week later and asked if they had a battery in and as luck would have it they did and in an hour and a half my battery was replaced and my phone works great. Best of all it lasts all day and doesn't die in the cold!

340 replies

Nov 6, 2016 1:57 AM in response to Alx2011

Same issue today.

-5C outside phone at 80% turns off. Cannot turn on, says i need to connect it to the power source.

Went inside home, turned it on and 80% on the battery!


Yesterday was the same. Calling the parking company to fix an issue, the phone shuts down. I had to close the car doors and plug it in otherwise i couldn't make the call!!


IPhone 6S 16GB. 1 year old.

Nov 9, 2016 11:37 PM in response to orc_sun

Exactly experiencing the same issue.

- iPhone 6 64GB

- age 1.5 years


Being a previous Android owner, I never experienced a similar issue with my HTC One M7 or HTC Wildfire. Same battery types are used as in iPhones (Li-ion). Both Android phones are reaching the age of 3-4 years now and the batteries still work fine regardless of the weather conditions...


Really curious issue for the more expensive range of phones...


Hoping for Apple to provide support. :-)

Nov 13, 2016 3:00 PM in response to Alx2011

Identical problem as everyone else here - today my iPhone 6s (iOS 10.1.1) phone's battery was at 60%, and within 10 minutes of being in 5 degree Celsius temps it turns off. Warm it up in an inside jacket to allow it to turn on again, and within minutes of being on, and outside, it turns off again with a visual prompt to charge. I have previously experienced something similar with an iPhone 5 but only in much colder temps (-10 Celsius). No other battery issues but this! Makes it completely unreliable for any outdoor activities.

Nov 15, 2016 5:01 PM in response to jon_boro

I started noticing this problem back in the spring. I've since restored my iPhone but I'm still having the same problem. I didn't have this issue through the summer but the last couple weeks when it's on like plus 5-10 Celsius. It's dying. Doesn't matter how full, could be 85% and still it shuts off. When I get home and plug it in it's right back to the same percentage.

Nov 20, 2016 7:35 AM in response to Alx2011

It is just now getting cold in indianapolis IN - iphone6 10.1.1 died at 43% after about 5 minutes in 28ish degrees F ('feels like' 20 degrees F). put in pocket for 5 minutes and tried but needs plugged in sign. 5 more minutes powered up showing 43% again and almost immediately shut back down with no warning - black screen. went inside for about 5 minutes powered up and 30 minutes later still showing 43%. This is stupid, its really not that cold and will certainly get much colder very soon. If this is a hardware issue apple needs to do a battery replacement program like i heard rumors was done with the iphone5. still at 43% inside...

Nov 21, 2016 6:29 AM in response to Alx2011

Today I experience the same problem .due to the date of the replies of this thread I believe it is a software bug, I'm running my phone on iOS 10.2 or something like that it is the latest version ( not beta) .

Another problem I'm having is : Since I updated my phone to iOS 10 my battery level doesn't work functionaly and it loses battery when It gets to 20%

Dec 6, 2016 7:47 AM in response to Alx2011

Same problem with my 1.6 years' old iPhone 6. Phone dies from 55% battery at 5 Deg C. This is absolutely unacceptable for any phones. Being using iPhone for many years and really liked it, but this battery issue ****** me off. Just image you are out with a phone that has over 50% battery, while you are right in the middle of a call, it suddenly turns off ... Time to get an Android!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 6 battery dies in cold weather

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.